Hilton Head BMW
Bluffton, SC
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Tim Lawrence was very helpful in my purchase of a 128I. He took took the time to explain everything about the deal and when i purchase he took the time to explain all the features of the car has. He took took the time to explain everything about the deal and when i purchase he took the time to explain all the features of the car has. More
It was the most pleasant and quickest purchase of the car I ever had. I found a car I was looking for and contacted with them by email since I was out of country. I got my respond very fast . All my question I ever had. I found a car I was looking for and contacted with them by email since I was out of country. I got my respond very fast . All my questions were answered in full. I was also able to get REAL deal with the price. They hold a car for me until I came back to the country and I headed directly to Hilton Head to pick up the car. All my asks were satisfied. honestly, I was surprised and expected some surprises upon arrival - but nothing happened. I was met at the airport (with an awesome BMW) and brought to the dealership. Everything went GREAT!!! In 2 minutes I was test driving my Mustang with Kevin. And in hour I became its owner!!!! Kevin did as a real professional and the sales guy who really CARES about you (not just making that view - which is really important these days). I felt treated as a VIP! My best recommendations and honest appreciation to Kevin. I even feel sorry they mostly sell BMWs and not Porsches that i am looking for now to replace my current Porsche. But Hilton Head BMW would be the first place I will search it there. More
Warren worked closely with me to assure that I was getting the exact car that I had in mind. He searched other dealers to assure that the car that I purchased had all of the features that were import getting the exact car that I had in mind. He searched other dealers to assure that the car that I purchased had all of the features that were important to me. He is very service oriented and I have purchased several cars from him over the years. More
Excellent customer service!! Warren Massey was friendly, knowlegable, and very helpful!! Process took kind of a long time-but the dealership was very busy the day we were there- which is a good thing-for B knowlegable, and very helpful!! Process took kind of a long time-but the dealership was very busy the day we were there- which is a good thing-for BMW-We love our car-Paul and Maggie Krogh More
Hilton Head BMW and Tim Lawrence have been our source of new vehicles for about ten years now. Our experience has taught us that Tim can be depended on to give you straight answers and the best deal around. new vehicles for about ten years now. Our experience has taught us that Tim can be depended on to give you straight answers and the best deal around. All of the rest of the Hilton Head BMW staff have been very supportive and have made car purchasing and maintenance pleasurable and care free. More
BMW Hilton Head and Client Advisor Tim Lawrence provided an exceptional sales experience when I purchased my vehicle and also when I return for Service. It is the little things that this dealership and Advi an exceptional sales experience when I purchased my vehicle and also when I return for Service. It is the little things that this dealership and Advisor do that set it apart from the rest, from the welcome I receive when I arrive, the communication on the status of my car, and even the birthday email that I received. I highly recommend! More
I have awarded all 5's above for the following - I have been a customer for from the time Tom Fitzgerald purchased the dealership. My wife and I have purchased or leased 9 or 10 vehicles. We have de have been a customer for from the time Tom Fitzgerald purchased the dealership. My wife and I have purchased or leased 9 or 10 vehicles. We have dealt exclusively with Warren Massey since he has been with the dealership. We value his friendship, his attention and the good advice he has given us through the years. Warren and John of your service department and his staff have always provided us with EXCELLENT service and attentione.. More
Best car buying experience in a long time. Tim and Adam were champions in finding me the right car and completing the paperwork. Great dealership and I love the car too! Wish I had gone to see them prior were champions in finding me the right car and completing the paperwork. Great dealership and I love the car too! Wish I had gone to see them prior to going to Infiniti for my other car. I would have headed back down the highway if I had my "BMW experience" first. More
WE WENT TO THIS DEALER TO PURCHASE A NEW BMW THAT WE HAD PREVIOUSLY TEST DRIVEN AT THIS DEALER. wE SAW A USED VEHICLE THAT WE LIKED WHILE TEST DRIVING THE NEW BMW AND TEST DROVE IT. tHAT RESULTED IN OUR PU PREVIOUSLY TEST DRIVEN AT THIS DEALER. wE SAW A USED VEHICLE THAT WE LIKED WHILE TEST DRIVING THE NEW BMW AND TEST DROVE IT. tHAT RESULTED IN OUR PURCHASING AN aUDI, FROM THE BMW DEALER. wE WERE TREATED NO DIFFERENTLY THAN HAD WE STUCK WITH THE BMW PURCHASE AND LEFT WITH THE AUDI ALL IN THE SAME DAY. iT WAS CLEAR THE WHOLE EXPERIENCE WAS ABOUT FACILITATING OUR CHOICE AND NOT jUST BUYING WHAT THE DEALERSHIP'S BRAND NAME IS. More


