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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
689 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 689 reviews

April 21, 2025

I loved working with HH BMW! They were helpful, efficient, friendly and a pleasure to do business with overall! More

by Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Apr 23, 2025 -

Hilton Head BMW responded

Hello Christie, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 21, 2025

Friendly staff and great technicians! Timely follow up and feedback on all service needs for my SUV More

by Ewolownik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 24, 2025 -

Hilton Head BMW responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2025

Steve Grimes did a great job of recovery after Tech forgot to install burned out lamp. Should be commended on swift work. More

by Jeff Birk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Grimes
Report | Print
Apr 24, 2025 -

Hilton Head BMW responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 21, 2025

We were stranded out of town and they did a great job fitting us in and getting us on our way with a new battery. More

by jtitus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service
Report | Print
Apr 24, 2025 -

Hilton Head BMW responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 18, 2025

They did in 4 days what the previous service shop took 5 months to fail to do - and they did it for half the cost. And the service rep (Casey) who worked with me was the most professional, knowledgeable and More

by michaelcapron78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Apr 21, 2025 -

Hilton Head BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2025

Knowledge, customer service, responsiveness to questions. As for the creator of this survey I do not like being told how many words to use to express my opinion More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
Apr 18, 2025 -

Hilton Head BMW responded

Hi Carol, we truly value your business and thank you for bringing this to my attention. We’d like the opportunity to learn more about your experience and work toward a resolution. We look forward to speaking with you. Please reach out using the information provided below. Steve Molthop General Manager smolthop@hiltonheadbmw.com

April 17, 2025

Stephine Sullivan was very helpful in selling us two cars this past month at HH BMW. More

by rickreagan3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephine Sullivan
Report | Print
Apr 18, 2025 -

Hilton Head BMW responded

Hi, we're happy you found Stephine to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

Service department is very easy to deal with. Liked working with Steve Griggs in service More

by dibatgpw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
Apr 18, 2025 -

Hilton Head BMW responded

Hi, we're happy you found Steve to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

I do not write reviews for any organization! I am of the opinion that most people are not truly honest in their opinion. More

by Valerieam22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Report | Print
Apr 21, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 17, 2025

Had special oil change price for tax weekend and it was very easy to make an appointment on line. More

by jensen9718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan mixon
Report | Print
Apr 21, 2025 -

Hilton Head BMW responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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