Hilton Head BMW

Service and service advisor are excellent. Steve Griggs is wonderful and trustworthy, listening closely to my concerns with my BMW and addressing them. He is a great representative for HH BMW. Steve Griggs is wonderful and trustworthy, listening closely to my concerns with my BMW and addressing them. He is a great representative for HH BMW. More

I appreciate the courtesy with which I was treated - and the thoroughness of the technicians. Sending me a short video of the car inspection was a real plus! the thoroughness of the technicians. Sending me a short video of the car inspection was a real plus! More

Timely, pleasant, accommodating, and knowledgeable. Casey Pride was delightful and very knowledgeable about the BMW’s. Casey Pride was delightful and very knowledgeable about the BMW’s. More

Very pleasant service advisors, very helpful and on point. My only wish is that some of the smaller service issues could be done more quickly. That said, today they did move me along and changed my wip point. My only wish is that some of the smaller service issues could be done more quickly. That said, today they did move me along and changed my wipers quickly much faster that the 90 min - 2 hour estimate I was given More

I had a great experience at the Hilton Head BMW dealership. I brought my car in for a service and to have a part replaced. Sean, the service technician, sent me a very simplified and detailed video dealership. I brought my car in for a service and to have a part replaced. Sean, the service technician, sent me a very simplified and detailed video explaining everything from the condition of my tires to the issue with the coolant system. Adison, my service advisor, was exceptional throughout the entire process. Since the repair took a couple of days, he made sure I was set up with a loaner vehicle, which made everything so much more convenient. Adison was professional, communicative, and really went the extra mile to ensure everything was taken care of. I am exceptionally happy with my experience at HH BMW!! More

Responsive, professional. Everyone is courteous and knowledgable . I needed service to a new tire I replaced a month ago. Everyone is courteous and knowledgable . I needed service to a new tire I replaced a month ago. More

Outstanding experience at BMW Hilton Head. Robi Koaby and Sean provided exceptional service with a quick turnaround. Their professionalism and attention to detail made everything smooth. Truly Robi Koaby and Sean provided exceptional service with a quick turnaround. Their professionalism and attention to detail made everything smooth. Truly amazing customer care—highly recommended! More

Very easy to make apt. Extremely courteous and knowledgeable.Waiting room was very comfortable with coffee and danishes a very nice touch Extremely courteous and knowledgeable.Waiting room was very comfortable with coffee and danishes a very nice touch More

Professional, knowledgeable, friendly, accommodating, responsive. I enjoy the folks that work there. Glad I purchased my car there. Kristen, Brad and Steve are top notch. responsive. I enjoy the folks that work there. Glad I purchased my car there. Kristen, Brad and Steve are top notch. More

Friendly and prompt service. Scheduled the appointment online through bmw ap. Very easy and convenient. Casey did a great job and is a great ambassador for the dealership. Scheduled the appointment online through bmw ap. Very easy and convenient. Casey did a great job and is a great ambassador for the dealership. More