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Hilton Head BMW

Bluffton, SC

4.8
716 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 716 reviews

May 07, 2025

Professional, timely service, excellent communication, I really appreciated the video of my service tech on the status of my whole vehicle undercarriage More

by Jgibbs2845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know all names
May 09, 2025 -

Hilton Head BMW responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 07, 2025

The dealership is very professional communicates promptly and delivers good work time and within quoted estimate More

by cuse2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Rismiller
May 09, 2025 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

Customer service is always on top on the game. Kristen is always ready to answer any questions and ultimately get the job accomplished. More

by Kdetmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
May 09, 2025 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kristen here at Hilton Head BMW! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

Kristen worked through the filing process with my insurance company by sending work orders and costs directly to their dedicated email to file a claim. It was a long process, which I was not prepare More

by JE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
May 09, 2025 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kristen here at Hilton Head BMW! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2025

I got my oil changed here a few days ago, it took kind of long, but they all were very helpful! They showed me everything I needed to get done soon & what they would recommend, & they even told me about the More

by Flannel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 09, 2025 -

Hilton Head BMW responded

Hi Flannel, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

It’s always a great experience visiting the dealership and working with Stephen. He genuinely cares about his customers and consistently has my best interests in mind. It’s clear he’s not just focused on More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Griggs
May 09, 2025 -

Hilton Head BMW responded

Hi Courtney, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

May 05, 2025

I recommend this dealership as I have received great service every time I have gone there. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Griggs
May 08, 2025 -

Hilton Head BMW responded

Hi, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

May 05, 2025

Great service, video feedback of the work, fast and friendly people. Have bought and serviced our cars here More

by Jkloeb1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
May 08, 2025 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2025

The service department was fabulous. Went out their way to help. They were very patient. Robert Barnes was terrific. More

by Mollyjudge11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes/ Bryan Mixon
May 01, 2025 -

Hilton Head BMW responded

Hi, we're happy you found Robert to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2025

Very friendly and efficient! Large customer waiting area with drinks and food. I highly recommend! More

by llosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adison
May 02, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!