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Hilton Head BMW

Bluffton, SC

4.9
885 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 885 reviews

October 31, 2025

First class customer service from the purchase process to the delivery. In every way, the great Leadership is visible. We are repeat customers because the BMW product matches the quality of people in sales More

by Happyasclamsonhhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ackerman, Brian Shirley, Kristen (service)!
Nov 02, 2025 -

Hilton Head BMW responded

Hi, we are so happy to read such a great review about Hilton Head BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2025

"Bob in finance" COMPLETELY ruined a happy day. I will speak to Mgr about it. More

by chrismancini1
Recommend Dealer
Yes
Employees Worked With
Romi, Blake, "Bob"
Oct 30, 2025 -

Hilton Head BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2025

We ordered our 2026 X7. It's was delivered on time and we received a great deal. Salesperson was great as was the new car manager. Great experience. More

by kathijroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kobey Blake
Oct 30, 2025 -

Hilton Head BMW responded

Hello, it's upsetting to hear that your experience was anything but stellar. We do hope we can be of assistance in the future. Take care!

October 29, 2025

Everything was done properly and on time! ! My service advisor Casey Pride was outstanding with communication and explaining the work being performed. More

by Love my BMW X7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
Oct 30, 2025 -

Hilton Head BMW responded

Hi, thank you for your kind review; we are happy to pass your comments to Casey here at Hilton Head BMW! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2025

Hilton Head BMW was terrific, grateful for their time and attention. Kristen was outstanding, highly recommend. More

by m.rosetree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Oct 27, 2025 -

Hilton Head BMW responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

October 24, 2025

Prompt service. Good communication. Waiting area is nice. Good explanation before and after the service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall but he was knowledgeable and friendly
Oct 27, 2025 -

Hilton Head BMW responded

Dave, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

October 23, 2025

I just bought my second car from Hilton Head BMW. My salesperson, Chuck, always goes above and beyond to make sure I get what I’m looking for. I also have had positive experiences with the service d More

by Judith Speights
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles (Chuck) DeCarlo
Oct 24, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2025

Solid communication. Clear on pricing. Fast turnaround. Provided a loaner. Would buy my next car from them. More

by Michael H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Oct 26, 2025 -

Hilton Head BMW responded

Thank you for your kind feedback. We’re glad to hear you were pleased with the communication, pricing transparency, and quick turnaround. We appreciate your business and look forward to assisting you again in the future. We hope to deliver a 5-star experience on your next visit. Please don’t hesitate to reach out when you’re ready for your next vehicle, we’ll be happy to help you find the best fit. Steve Molthop General Manager / Center Operator - Hilton Head BMW smolthop@Group1Auto.com | 843-815-1407

October 22, 2025

Worked with Mya on buying a new car at Hilton Head BMW. Mya was professional and made the purchase journey stress-free. Mya answered all of my questions and clearly explained everything I needed to know ab More

by Joe I
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mya Richardson
Oct 23, 2025 -

Hilton Head BMW responded

Hi Joe, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 21, 2025

Our salesman-ROMI Kurti did a great job … Very informative and courteous, took great care to meet our needs More

by X5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROMI kurti
Oct 23, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with Romi! Feel free to reach out to us if you need anything. Have a wonderful day.