Back

Hilton Head BMW

Bluffton, SC

4.9
734 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

Directions

By Type

Showing 734 reviews

May 27, 2025

All service completed on time, meeting all expectations of quality service. I would highly recommend the dealer to others. More

by Tommy.zeuner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 29, 2025 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2025

Just bought another BMW from this dealership because my experiences with sales and service in the past were so good. Service is always quick, easy and accurate, while the sales team is always friendly, kno More

by Jwatkins123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kobey Dodge
May 29, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2025

My adviser was pretty rude and not polite, other than that is okay I guess More

by Kevin Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine
May 23, 2025 -

Hilton Head BMW responded

Thank you for reaching out regarding your concerns with your recent service visit. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Donald Hooks Service and Parts Director - Hilton Head BMW 843-815-1501

May 19, 2025

Good experience and good sales rep. 3rd new BMW purchased from this dealer and service is good More

by Velmedrml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobey Dodge, Brian Shirley
May 22, 2025 -

Hilton Head BMW responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2025

While there were some issues with the first salesperson I spoke to, the sales manager and subsequent salesperson were both terrific. More

by tarheelmd80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Shirley
May 19, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2025

Service and service advisor are excellent. Steve Griggs is wonderful and trustworthy, listening closely to my concerns with my BMW and addressing them. He is a great representative for HH BMW. More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
May 18, 2025 -

Hilton Head BMW responded

Hi Carol, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We hope you have a great day!

May 15, 2025

I appreciate the courtesy with which I was treated - and the thoroughness of the technicians. Sending me a short video of the car inspection was a real plus! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Barnes
May 18, 2025 -

Hilton Head BMW responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Timely, pleasant, accommodating, and knowledgeable. Casey Pride was delightful and very knowledgeable about the BMW’s. More

by Mary Kay Siren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Pride
May 17, 2025 -

Hilton Head BMW responded

Hi Mary, we're happy to hear you had such a positive experience with Casey! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2025

Very pleasant service advisors, very helpful and on point. My only wish is that some of the smaller service issues could be done more quickly. That said, today they did move me along and changed my wip More

by kf48g
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
May 17, 2025 -

Hilton Head BMW responded

Hi, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Steve Molthop General Manager smolthop@hiltonheadbmw.com

May 14, 2025

I had a great experience at the Hilton Head BMW dealership. I brought my car in for a service and to have a part replaced. Sean, the service technician, sent me a very simplified and detailed video More

by vfgarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adison Ackerman
May 17, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!