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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
727 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 727 reviews

March 28, 2024

My service advisor is great! He always takes good car of my vehicle. I’m happy to return for any service needs! More

by Ninuzza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby
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Apr 04, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Outstanding service division…. . to me, Brad Woodcock is the reason I enjoy purchasing autos from this dealership. The Sale is the sale,(which is a onetime event) however service i More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock
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Apr 03, 2024 -

Hilton Head BMW responded

Thank you for sharing your experience! We're thrilled to hear that Brad and our service division have been key to your happiness with purchasing autos from our dealership. Providing outstanding service is important to us, and we're glad that we've met your expectations. We appreciate your business and look forward to serving you again!

March 26, 2024

Service dept was excellent. Work done and delivered ontime. Very happy with the service on my BMW More

by Jkubek1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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Mar 28, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Professional excellence from beginning to end . Will goes above and beyond. Loyalty is deserved. Thanks More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
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Mar 28, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Robert was very informative and professional. He explained the required service that would be done and gave us estimate of costs. All good. More

by barbsalamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert from Service
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Apr 03, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Robert provided informative assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 25, 2024

Easy, pleasant process and staff from making an appointment to picking up my vehicle when done. Very communicative and easy to understand what was needed. More

by cherylann13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Astileanu
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Mar 30, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an easy and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

My service advisor was vey helpful and the car was ready within the time frame promised. More

by l-sacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock
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Mar 26, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Overall very professional, organized every one cohesively works together, from sales to service. Very impressed. More

by fxdonahue2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
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Mar 22, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

Robbie is an excellent service representative that made everything easy and I appreciated his attention to detail and prompt responses. More

by west.w.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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Mar 19, 2024 -

Hilton Head BMW responded

Thank you for the kind words William! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 18, 2024

Pavel Astileanu greeted me by name as soon as I entered the facility. He walked with me to my car to ensure he understood my issue and kept me posted throughout the service. I truly felt like a valued cust More

by SWBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Astileanu
Report | Print
Mar 22, 2024 -

Hilton Head BMW responded

That's wonderful to hear! We're glad Pavel provided you with such a personalized and attentive experience during your visit to the dealership. Ensuring that customers feel valued and well taken care of is a top priority for us. We appreciate your business and look forward to serving you again in the future!

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