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Hilton Head BMW

Bluffton, SC

4.8
723 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 723 reviews

April 29, 2025

HHI BMW has provided consistent reliable and professional service in my 2011 128. While not inexpensive they have always understood the balance between keeping my older bmw running well and the budgeting tr More

by rpbuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 01, 2025 -

Hilton Head BMW responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2025

Mini Cooper dealers are 3,6,4hrs away from 29909 = BMW is loosing revenue not offering full Mini service nor offering us loaner for having my Mini for week! Mini owners used to having 1 assigned service tech More

by GD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison was great! My written criticism of how I’ve been treated upon entering your dealership being ignored/snubbed by staff upon entering & being subjected to politics/sports on TV for hrs of waiting & no table to set my hot tea on all fixable!
Apr 29, 2025 -

Hilton Head BMW responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Donald Hooks Service and Parts Director Hilton Head BMW 843-707-0422 dhooks@hiltonheadbmw.com

April 25, 2025

Clean and pleasant waiting area, service staff is great, and great inventory of new and used cars to look at while you wait. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Apr 28, 2025 -

Hilton Head BMW responded

Hello Greg, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2025

My first service experience. Pleasant staff, reasonable wait length, reasonable cost. No issues at all. As an aside, I was down to buying the bmw vs another Lexus and one anti ab More

by jdmd62
Recommend Dealer
Yes
Employees Worked With
Addison
Apr 27, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 23, 2025

Technician should slow down and explain what he’s going to inspect and show more detail video! More

by joedaman2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian service advisor
Apr 26, 2025 -

Hilton Head BMW responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2025

I loved working with HH BMW! They were helpful, efficient, friendly and a pleasure to do business with overall! More

by Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 23, 2025 -

Hilton Head BMW responded

Hello Christie, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 21, 2025

Friendly staff and great technicians! Timely follow up and feedback on all service needs for my SUV More

by Ewolownik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 24, 2025 -

Hilton Head BMW responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2025

Steve Grimes did a great job of recovery after Tech forgot to install burned out lamp. Should be commended on swift work. More

by Jeff Birk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Grimes
Apr 24, 2025 -

Hilton Head BMW responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 21, 2025

We were stranded out of town and they did a great job fitting us in and getting us on our way with a new battery. More

by jtitus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service
Apr 24, 2025 -

Hilton Head BMW responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 18, 2025

They did in 4 days what the previous service shop took 5 months to fail to do - and they did it for half the cost. And the service rep (Casey) who worked with me was the most professional, knowledgeable and More

by michaelcapron78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 21, 2025 -

Hilton Head BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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