
Hilton Head BMW
Bluffton, SC
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Every time I seek service from HHBMW I am pleased with how I am helped and the quality of the workmanship. My contact the last few times has been Brad and although he is busy he treats me and my problem w how I am helped and the quality of the workmanship. My contact the last few times has been Brad and although he is busy he treats me and my problem with enthusiasm. I’m never disappointed with Hilton Head BMW service. More
We have used this dealership on several occasions for our BMW. X3. Kristen, our service person is always extremely helpful, professional, caring, and personable. Our service at Hilton Head BMW has always bee BMW. X3. Kristen, our service person is always extremely helpful, professional, caring, and personable. Our service at Hilton Head BMW has always been excellent! More
Poor service. They took 3 days for a tire change. They ordered the wrong tires. Did not offer a loaner car. Brad was not helpful at all. No communication. He said They took 3 days for a tire change. They ordered the wrong tires. Did not offer a loaner car. Brad was not helpful at all. No communication. He said my battery needed changed and I said please check the connection. Never called back said it was a loose cable He put his out of office on before 5pm when they are open to 6pm. I called on Thursday to see if the car was ready it was but again no communication to call me. When I picked it up there was grease all over the tires not sure why it was not wiped off. Spoke to the manager he said he was sorry but they are short staffed. More