Hilton Head BMW

Very disappointed. Received wo notices of a air bag recall on My car I bought in July. When made an appointment requested a replacement car, while mine was being fixed, since both letters I received sa recall on My car I bought in July. When made an appointment requested a replacement car, while mine was being fixed, since both letters I received said it was available. Drove over 45 minutes to get to dealer to be told no replacement car on the year car I have. False information from you.! Very upset. so do not recommend them. The least they could have done is called us when appointment was made to tell us car would not be available. Wasted of my time. And we were going to look at cars, to bad for them. More

Hilton Head BMW by far is the best dealership I have ever encountered with. I’ve purchased many vehicles over the years, but I have never been so pleased with this great of customer service in my life. Steph encountered with. I’ve purchased many vehicles over the years, but I have never been so pleased with this great of customer service in my life. Stephanie was absolutely the very best sales agent. I was able to get approved and have my dream car shipped to me within a week. Stephanie walked me through everything step by step. I am so happy I chose Hilton Head BMW to purchase my 2020 Z4 convertible. They took real good care of me. Chanda T. More

Dr. Nalven and I appreciate the quality the handling and ride of our BMWs. Our current X.3 is the ninth Bmw that we have driven and enjoyed. The personnel at Hilton head BMW treat us like family. Steve th ride of our BMWs. Our current X.3 is the ninth Bmw that we have driven and enjoyed. The personnel at Hilton head BMW treat us like family. Steve the store manager Mike Milligan the service manager and Jacob Walker all and to the positive experience More

Great Service and Service Rep. Was at the dealership today for one year service on our 230i. Changed the oil, replenished fluids, etc. Included a car wash, too. The service rep., Was at the dealership today for one year service on our 230i. Changed the oil, replenished fluids, etc. Included a car wash, too. The service rep., Jacob Walker, is a great example of what customer service should look like here or in any business. Very helpful and courteous! He makes sure that everything is done right and patiently listens and responds to any questions. A pleasure to deal with! More

As always excellent servicers Brad is very knowledgeable and always follow to see that all went well Mike Milligan Service Mgr. Is also as well great at follow up and makes sure that I am completely satisfi and always follow to see that all went well Mike Milligan Service Mgr. Is also as well great at follow up and makes sure that I am completely satisfied More

I recently purchased a X5 from Hilton Head BMW and my sales consultant Jerry Mitchell was very attentive patient and also went the extra mile to get me the best deal. I’ll continue to de business with yo sales consultant Jerry Mitchell was very attentive patient and also went the extra mile to get me the best deal. I’ll continue to de business with your organization. The staffs were very friendly. Thanks Jerry. More

Service I recently had a very positive experience at BMW of Hilton Head while servicing my 2018 X3. The service advisor, Jacob, was extremely knowledgeable, f I recently had a very positive experience at BMW of Hilton Head while servicing my 2018 X3. The service advisor, Jacob, was extremely knowledgeable, friendly, and willing to go above and beyond to assist me. Jacob was forthright, attentive, and worked hard to get my vehicle in and out of the shop quickly. I don't often have good experiences with service advisors, so this was a pleasant surprise. More

I literally had the best Experience of my life Joe in Service and Mike Milligan the Service Manger went way beyond means to take care of me and all my needs, will indefinitely will always keep my busines Service and Mike Milligan the Service Manger went way beyond means to take care of me and all my needs, will indefinitely will always keep my business, BMW OF Hilton Head hands down the Best BMW in SC!!!! More

Brad, our service manager was very polite, professional and catered to our needs. I highly recommend visiting this dealership for all your business. Top notch!!!! and catered to our needs. I highly recommend visiting this dealership for all your business. Top notch!!!! More

Great Tel Customer Service from Isaaca Called the dealership as I had changed my iPhone to an upgraded model and it did not seem to pair my BMW X-3 with my new iPhone 11 Pro.I had tried for Called the dealership as I had changed my iPhone to an upgraded model and it did not seem to pair my BMW X-3 with my new iPhone 11 Pro.I had tried for about an hour to try and get the new phone working through the car. Isaaca walked me through the process of resetting the car to accept the new phone. She had me up and running in about 5 minutes. Great lady....great service!!!!! Dave Hannah Bluffton More