
Hilton Head BMW
Bluffton, SC
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Excellent Service Excellent experience with Jeff Coulman and Hilton Head BMW. I have had my car serviced here multiple times and have always received great service. Tha Excellent experience with Jeff Coulman and Hilton Head BMW. I have had my car serviced here multiple times and have always received great service. Thank you More
Always the best Service My car had a recall. The staff was so nice in arranging for a car and a time that was good for me. Joe was tremendous. I would recommend HILTON Head B My car had a recall. The staff was so nice in arranging for a car and a time that was good for me. Joe was tremendous. I would recommend HILTON Head BMW to anyone wanting to buy a new or used car and for service! More
Not very good Poor evening drop off procedure and as a result a requested oil change was not performed as requested . Recall work done as requested. Easy to impro Poor evening drop off procedure and as a result a requested oil change was not performed as requested . Recall work done as requested. Easy to improve but worst I have experienced at any agency More
Well Above Average for BMW Dealership! Attittude: excellent, devoid of the usual pretentiousness. Service: high quality. Two services and one major repair, all done to my satisfaction. Attittude: excellent, devoid of the usual pretentiousness. Service: high quality. Two services and one major repair, all done to my satisfaction. Free Transportation: my only complaint. They advertise 30 miles. I live 28 miles away. They provided transportation the first time, but started waffling after. I guess they didn't like the distance or time away for their driver. Pretty simple in my book, just shorten the distance rather than make promises you can't keep. Sales: Not really in the market, however, my sense is they get lots of folks with more money than brains, so negotiating a good deal might be difficult. The initial figures they gave me on a 2017 M3 were ridiculous, which was my first indication that shopping elsewhere might be best. More
BMW purchase The dealership was amazing to deal with and we had a great sales team work with us. Chuck was very nice and low pressure and so Reilly. Bet good wxpie The dealership was amazing to deal with and we had a great sales team work with us. Chuck was very nice and low pressure and so Reilly. Bet good wxpieence and the bmw genius was awesome More
Service Had oil change and vehicle check. Jeff in service was very efficient and service was done in less than an hour. Waiting area was very pleasant Had oil change and vehicle check. Jeff in service was very efficient and service was done in less than an hour. Waiting area was very pleasant More
Great service My tire picked up a huge nail. BMW service got me in immediately. Joseph was excellent. Kept me informed of status as my tire was replaced and my ca My tire picked up a huge nail. BMW service got me in immediately. Joseph was excellent. Kept me informed of status as my tire was replaced and my car was given a thorough once over. Great experience. More
Best dealership on the island Bought my second M car from BMW of Hilton Head Island and couldn't be more pleased. From ordering the car, to taking delivery, I was always kept infor Bought my second M car from BMW of Hilton Head Island and couldn't be more pleased. From ordering the car, to taking delivery, I was always kept informed of what was going on. Every time I have gone to the dealership, be it for a service if my vehicle, or ordering a new one, I am greeted by a smile and more importantly, by name. Always. I've bought cars from other luxury brands, and this is the only one where the general manager greets me by name EVERY time I go there. That's a rather nice feeling. The sales person I had was very well informed on my vehicle and actually gave me a time frame on when it would be delivered down to the day. Incredible to say the least. Cannot recommend them enough. More
Hilton ahead BMW service Jeff was very helpful and knowledgeable. Provided a nice courtesy car while car was being repaired. I would recommend Hilton Head BMW. Very pleasant Jeff was very helpful and knowledgeable. Provided a nice courtesy car while car was being repaired. I would recommend Hilton Head BMW. Very pleasant experience. More
Always the Best Service! I have been doing business with HH BMW for 13 years and the service department has always been exceptional. Always friendly, efficient, quick in and o I have been doing business with HH BMW for 13 years and the service department has always been exceptional. Always friendly, efficient, quick in and out. The problem is always fixed when promised. I usually interact with John L who is tremendous. He wasn't there yesterday so Brad took care of me. Great service from him. The service department is why I have stayed with BMW. More