Hilton Head BMW

My wife and I recently purchased a BMW at Hilton Head BMW. We were assisted in the purchase by Stephanie Sullivan, who went out of her way to make our buying experience a pleasant and satisfying one. In BMW. We were assisted in the purchase by Stephanie Sullivan, who went out of her way to make our buying experience a pleasant and satisfying one. In short, we could not be happier with the attitude and professionalism that Stephanie displayed. BMW Hilton Head was easy to deal with, reasonable in establishing a fair value for my trade-in, and committed to making the purchasing experience as smooth and professional as possible. My wife and I came away with an extremely positive feeling about both the dealership and our salesperson. I have purchased quite a few vehicles over the years. This buying experience was, without a doubt, the easiest and most pleasant of all. I would highly recommend Hilton Head BMW, and I would ask for Stephanie Sullivan! George R. Bafundo Hilton Head Island, SC More

These guys nailed it! Their personal service is backed by an approachable, knowledgeable, and attentive sales team. Michael Coleman and Brian Shirley went above and beyond to be sure I was pleased with m by an approachable, knowledgeable, and attentive sales team. Michael Coleman and Brian Shirley went above and beyond to be sure I was pleased with my vehicle purchase. Their concern with my frustration set in motion an immediate response and ideal solution – making this the most comfortable shopping experience in all my car-buying years. More

Tim and the whole staff at Hilton Head BMW are amazing, Tim walked me through the purchase process and made it very easy for us to get our first BMW. Our experience was so awesome I bought another one 3 d Tim walked me through the purchase process and made it very easy for us to get our first BMW. Our experience was so awesome I bought another one 3 days later. When I get the vehicle serviced everyone at the dealership have taken the time to know me and my wife by name. Tim even offered to order a new seat cover when he noticed we needed one when we took the car in to get the car washed. Service like this from the sale to life BMW ownership cannot be surpassed. I will always by my car from Hilton Head BMW More

From the moment I walked into the dealership, I was greeted by the friendliest sales staff I have ever encountered. I did not think that I would make a decision that day but after about an hour with my greeted by the friendliest sales staff I have ever encountered. I did not think that I would make a decision that day but after about an hour with my Client Advisor, I decided to buy the car at this dealership even though I had visited another dealership the night before. Since my husband was working and could not accompany me on this visit, they let me take the car to my husband's job so that he could see it. This dealership is amazing! More

This was the second time that I visited Hilton Head BMW, 1 1/2 years in between visits. Warren Massey showed me the 750LI during my first visit at which time I had a test drive and a complete demonstration. 1 1/2 years in between visits. Warren Massey showed me the 750LI during my first visit at which time I had a test drive and a complete demonstration. Up to this point I have been driving Lexus LS's for the last 20 years. I looked at the 2013 Lexus and the next day visited HH BMW for the second time, again visiting with Warren Massey. I purchased 2013 750LI. It's a great automobile and I'm happy with all aspects of my purchase. Best Regards, Richard Moore (Purchase 2/28/13) More

Hilton Head BMW was by far one of the best dealerships I have every worked with. I have bought a number of high end cars over the years and have traveled all over the country to find the right car for the r have every worked with. I have bought a number of high end cars over the years and have traveled all over the country to find the right car for the right deal. I contacted Hilton Head BMW in regards to a car I wanted, which only 9 were for sale throughout the entire country, and spoke with Tim Lawrence. Tim was a great representative of BMW. I don’t want to call him a salesman since he never tried to sell me the car. Instead he was very quick and attentive with every question I asked via phone, email, and text. I was basically buying this car sight unseen from sever hundred miles away. Tim provided all the information I requested and then some. When I arrived at BMW the morning of my purchase I was greeted with a smile and a hand shake as if we had known each other for years. The car was in the process of being detailed and Tim walked me through the maintenance shop and back into the detail shop. As I walked through both shops I was greeted with smiles and handshakes from other employees, none of which knew who I was or what I was there for but were all very professional towards me. As we finished up the details and paperwork other employees including the GM had stopped to speak with me and to make sure I didn’t need anything and congratulate me on my purchase. Needless to say this dealership was amazing. These guys do it all and make the whole process seamless. I will definitely send business their way and will also be back when the time comes. More

Dan Ward believes in the mantra " the customer must be satisfied" regardless of the subject matter. As a servicer adviser, he became the intermediary between the service and parts managers regarding th be satisfied" regardless of the subject matter. As a servicer adviser, he became the intermediary between the service and parts managers regarding the repair of my 2000 740il. Based on his prior BMW technical experience, he was able to communicate to me what mechanical and electrical issues had to be addressed before beginning any work. He presented to me the estimated cost of the repairs after speaking with the automotive technicians, Ken the shop foreman and Jason Burns who did an excellent job. Dan Ward demonstrated his professionalism by keeping me informed every time a major issue arose. Lastly, Dan provided me with a loaner car until all the repairs on my automobile were complete which took over one week. The entire team at Hilton Head BMW deserves a five star rating; Dan the service advisor, Ken and Jason the technicians, Donald the parts manager, and last but not least the ever present service manager, Greg. Thanks again gentlemen for all your help. Cordially yours, Michael D'Arcangelo More

We had no plans on buying a BMW. I was just going to replace my Lexus. But Tim Lawrence was so great with us that we wanted to do our business with him. We found him honest and he never pressured us. replace my Lexus. But Tim Lawrence was so great with us that we wanted to do our business with him. We found him honest and he never pressured us. I have recommended him to our neighbors and they were also very happy. When my husband needed to replace his car, we never considered getting a second BMW. But after meeting with Tim, we again bought a car from him. We love our cars and we feel Tim is always accessible to answer our questions. More

Much to my surprise, my 2003 X5 required significant mechanical rehab recently. As a new "BMW owner", I was a bit reluctant and cautious of what to expect as I literally "limped" my vehicle into their s mechanical rehab recently. As a new "BMW owner", I was a bit reluctant and cautious of what to expect as I literally "limped" my vehicle into their service yard. Dan Ward was the first person I made contact with upon arriving at the dealership. His professionalism and knowledge immediately stood out and was recognized. Before I long, I was introduced to ALL service and parts employees that were going to participate in this project. All in all, my service required 2 weeks of vehicle down time. During which I was constantly and professionally updated. However, nothing can or will compare to the temporary transportation option provided to me by Dan. I own a successful marketing business and spend 8 days a week on the road. Needless to say, Dan made sure I didn't miss a beat. I highly recommend HH BMW and Dan Ward for any service consults. Thanks again Dan!! More

We have purchased two BMW's from Tim Lawrence at Hilton Head BMW within the past three years. We are impressed with Tim's knowledge, friendliness and professionalism. The entire team at Hilton Hea Hilton Head BMW within the past three years. We are impressed with Tim's knowledge, friendliness and professionalism. The entire team at Hilton Head BMW including the service department have always been most courteous and helpful. Considering our experience with Hilton Head BMW, we would not hesitate to recommend them to our friends and family. Kathi and Barry Fodor Bluffton, SC More