Hilton Head BMW
Bluffton, SC
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When we visited this BMW dealership we weren't sure what brand of car we wanted to buy--just that we wanted a quality car that would fit our travel needs. We had checked out the local Mercedes dealersh what brand of car we wanted to buy--just that we wanted a quality car that would fit our travel needs. We had checked out the local Mercedes dealership as well as Audi. (I was leaning toward a Q5). Even though we were shopping for a car for me, my husband wanted to look at BMWs. When we walked through the door of this BMW dealership our sales person, Kevin Payne, introduced himself, asked what we were looking for, had us sit in an i528. I liked the way it "sat" not so much the color. I was also still interested in a SUV. Long story short--Kevin had us drive several different models, and he noticed I preferred white with crean interior. He put us in a white i528 with cream interior, revved up the airconditioner (it is HOT down in Bluffton, SC) and I drove the car. I liked it a lot! Kevin was so patient with all my questions---(ok, it took me 3 hours of his time as well as a large iced tea to finally make a decision) I drove my new BMW home the next day. After that, Kevin called to see how I was doing with the car---Now that is service! Would I recommend this sales person to my friends? You bet! More
Working with Bill was a great expeairence. I told him what i was looking for and he hunted it down and emailed me the info. He wasn't trying to push me in any direction I didn't want to go. I recommend h what i was looking for and he hunted it down and emailed me the info. He wasn't trying to push me in any direction I didn't want to go. I recommend him to all my friends and family. In fact, the day I bought from him he found my sister a car that met her needs perfectly. You can't go wrong with Bill. More
I highly reccommend purchasing any pre-owned vehicle from BMW. It was the best experience and customer service of any dealership in town. Extremely helpful, informative, honest, and not pushy during the pro BMW. It was the best experience and customer service of any dealership in town. Extremely helpful, informative, honest, and not pushy during the process. Bill Riley was great and I'll definitely be going to him again with any future purchases. More
We had a great experience at Hilton Head BMW. We looked at the vehicles at our own pace, Tim Lawrence was always willing to answer our questions, but didn't try to push us. In the end we got exactly the ca at the vehicles at our own pace, Tim Lawrence was always willing to answer our questions, but didn't try to push us. In the end we got exactly the car we wanted, at a fair price (compared online). Delivery took longer than we would have liked, but that is because we ordered a manual transmission. Highly recommended. Ask for Tim Lawrence. More
Friendly, knowledgable, curtious, and better pricing with no hard sell gimicks than my local BMW store. I traveled nearly 200 miles from home to fine the most pleasant car buying experience that I have had no hard sell gimicks than my local BMW store. I traveled nearly 200 miles from home to fine the most pleasant car buying experience that I have had in the last 20 years. Bill Riley and his manager Steve were true to their word on product, pricing and delivery. They have made us customers for life. More
Everything was fantastic about my experience here. The dealership was clean and friendly. My sales agent was extremely knowledgeable and made the experience a fun one. This is how car buying should be! I dealership was clean and friendly. My sales agent was extremely knowledgeable and made the experience a fun one. This is how car buying should be! I have since bought 4 cars from Bill and am excited for my next transaction with him and the entire team at Hilton Head BMW. Special mention to John in service and Dee up front! More
I'm from WV and have bought two cars while on vacation. I trust them and have had a completely satisfying experience working with Bill Riley vacation. I trust them and have had a completely satisfying experience working with Bill Riley More
Awesome personnel. Professional and courteous. I've had my best car buying experience with BMW of Hilton Head! I would recommend them time and time again. They are a great team to work with. had my best car buying experience with BMW of Hilton Head! I would recommend them time and time again. They are a great team to work with. More
I have bought 2 cars through Bill and each time it was an excellent no-pressure sales experience. The entire HH BMW team was a pleasure to deal with and the service dept. continues to be exceptional. Will bu excellent no-pressure sales experience. The entire HH BMW team was a pleasure to deal with and the service dept. continues to be exceptional. Will buy more cars through Bill in the future. More
The new car was ready when I arrived. All staff very helpful and answered all my questions. I have purchased a vehicle from this dealership previously, and will certainly return again helpful and answered all my questions. I have purchased a vehicle from this dealership previously, and will certainly return again More


