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Hilton Head Honda

Bluffton, SC

4.9
1,060 Reviews

161 Fording Island Rd

Bluffton, SC

29909

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Showing 1,060 reviews

June 10, 2024

Staff is always so helpful and friendly! My advisor, Eric is knowledgeable and courteous! I’m am truly satisfied with the service at Hilton Head Honda! More

by Libra12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Singleton, Honda Certified Technicians, Sue Falisi
Jun 13, 2024 -

Hilton Head Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Our sales rep was wonderful and the service department is stellar. My service rep, Eric Singleton, made the entire experience seamless and easy to carry on without a hiccup in my day. Overall great dealershi More

by angelaprescott68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel (sales), Eric Singleton (service)
Jun 13, 2024 -

Hilton Head Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head Honda! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Excellent service from start to finish as always! their customer service is exemplary, a pleasure to do business with them! More

by Jambe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians, Marno Muth, Chris Wiszowaty, Lionel Viknair, Sue Falisi
Jun 13, 2024 -

Hilton Head Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

I purchased my car a little over 4 years ago. From the salesman to the many customer service associates that I’ve seen over the last 4 years for my routine services I have been very impressed wit More

by Ileen1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby, Sue Falisi
Jun 09, 2024 -

Hilton Head Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

My go to service advisor is Sue Falisi. She always gives great customer service. She always provides detailed feedback from the technician. Which makes the service process a very understand More

by jnewman330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D’Alba, Sue Falisi
Jun 09, 2024 -

Hilton Head Honda responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2024

Very friendly service. Kept me informed. I do not have fifteen words to write today. More

by Twdmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Falisi
Jun 09, 2024 -

Hilton Head Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

Able to fit my car in for quick on warning light very quick and provided me with answers. More

by Maxmuir1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Smith
Jun 08, 2024 -

Hilton Head Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 05, 2024

Service department is tops. Quick and thorough. They keep my Honda Odyssey running like new. More

by JackS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Singleton, Honda Certified Technicians
Jun 07, 2024 -

Hilton Head Honda responded

Hi Jacks, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

Our car needed service during our vacation. The dealership was concerned for our safety and made sure our car was ready to go in a timely manner. More

by cnawrot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin was amazing!, Honda Certified Technicians
Jun 07, 2024 -

Hilton Head Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

My car needed a new key/remote. Waited an hour and was told it would take another 20 minutes. I told service advisor I needed to leave. I was shown to my car in the lot and nothing More

by Grant
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abby
Jun 18, 2024 -

Hilton Head Honda responded

Thank you for your feedback regarding your recent service experience. I apologize for the inconvenience you faced while waiting for your new key/remote; this should not have happened. Your concerns will be shared with our team to prevent similar issues in the future. If there is anything I can do to regain your trust, please reach out to me so I can learn more about what occurred during your visit. Ryan Walline General Manager 843-815-0301 rwalline@hiltonheadhonda.com

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