
Hilton Head Honda
Bluffton, SC
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Bought a used CRV EX-L Called the dealership to ask about a used CRV listed on their website. Paul Savastano was extremely helpful and assisted me when I arrived to look at Called the dealership to ask about a used CRV listed on their website. Paul Savastano was extremely helpful and assisted me when I arrived to look at the vehicle, The purchasing stage was quick and hassle free. This was the definitely the most pleasant vehicle purchase we have had. Would recommend the dealership to anyone and we will use it in the future. More
Great Job A hassle free sales experience. Found the car package I wanted and promptly got it delivered. He carefully explained accessories and operation. He al A hassle free sales experience. Found the car package I wanted and promptly got it delivered. He carefully explained accessories and operation. He also noticed and saw to the repair of a minor flaw in the weather stripping. More
Excellent Buying Experience This was our second buying experience from Hilton Head Honda and the best of any dealership in recent memory. Our sales associate, Lauren Mayes, was This was our second buying experience from Hilton Head Honda and the best of any dealership in recent memory. Our sales associate, Lauren Mayes, was professional and helpful throughout the process. Their communications were excellent and she delivered what she promised. The financial associate, Shawn Lessig was also excellent. He didn't try to pressure me into products/services that weren't in my best interest and was great to work with. More
Great Sales Associate Lauren Mayes greeted us as we walked in as if we were old friends with a problem and she was there to help us. She took the time to chat with us and Lauren Mayes greeted us as we walked in as if we were old friends with a problem and she was there to help us. She took the time to chat with us and discover what are needs were as well as our wishes. She even encouraged us to look at other brands when we said we had interest in other models. Most important, she was able to key into what was most important to us and help us find it in our budget. She helped us weigh one package against another to insure we made the best choice without making us feel pressure. We made our decision over a few visits and her enthusiasm never waived. Lauren was the only sales associate from any of the car dealers we visited that we really felt took our interest to heart. Since our purchase her follow up has been amazing without being intrusive. Thank you Lauren for such a great experience. More
Helpful Honda Service Colleen Gibbs is a knowledgeable and fair sales person for Hilton Head Honda. She asked questions to help locate the best vehicle for the best price. Colleen Gibbs is a knowledgeable and fair sales person for Hilton Head Honda. She asked questions to help locate the best vehicle for the best price. She was personable and efficient. I would definitely want Colleen to handle all my car purchases in the future! More
Excellent customer service We purchased our Honda CRV at Hilton Head Honda and continue to have it serviced there. The customer service department has always solved our issues We purchased our Honda CRV at Hilton Head Honda and continue to have it serviced there. The customer service department has always solved our issues with efficiency and extreme courtesy. They certainly stand behind their vehicles and we are extremely pleased with their treatment of us!!! More
no sales pressure, easy purchase First of all, our salesman, Erik, is extremely knowledgeable about mechanics, whether learned in college or racing cars, not sure. He is so nice, it w First of all, our salesman, Erik, is extremely knowledgeable about mechanics, whether learned in college or racing cars, not sure. He is so nice, it was a pleasure to work with him. Without any sales pressure, Erik listened intently to questions about our specific needs, which was mainly safety features and a few mechanical questions, It was refreshing to have a salesperson who listens, answers questions and offers additional pertinent information, staying on track with our needs.. We bought a Honda CR-V in less than two hours. Very happy with our purchase so far.. Negotiating on price was painless..Paid part with a credit card, which helps us out with points. The staff that we met at Hilton Head Honda were very friendly, I feel comfortable going back to ask a 'dumb question'. Another thing that I liked at the dealership, a small consideration for some people, but having excellent hearing, loud music can be painful to me. I appreciate the fact that music at the Honda Dealership is played softly in the background. A year ago, at another local dealership, I stood outside in 95 degree weather waiting for my car to be serviced, There was no place inside the building where the music wasn't loud, Kleenix made ear plugs didn't block the noise either. Other customers gave up on reading their books, their requests to lower the volume politely denied. More
Bend over backwards! Well great experience I will give a shout out to 4 people for making it happen!!!! Lauren(Best Sales girl ever) Ryan (truthful and honest New Car Man Well great experience I will give a shout out to 4 people for making it happen!!!! Lauren(Best Sales girl ever) Ryan (truthful and honest New Car Manager) Mourno(Service Manager probably spelled his name wrong sorry 😀) and Steve Wise for putting the icing on the cake! I got a 2017 Honda Accord Hybrid had a few hiccups but they fixed everything!!! My tint looks amazing! The car is driving straight again! Lauren to me is the greatest asset this place has! By far and away makes her self available when ever to the point that I have to say go home we will talk tomorrow!!!! Lauren really out did herself and she is a modern no pressure salesman who is informed! Steven Wise bent over backwards to make me whole! The Service Manager really is personable which is extremely difficult to find in this climate. Ryan is a man of is word made me an offer I couldn't refuse to buy my car. Now onto the facility. Clean elegant and has everything you come to expect in a modern car buying experience! Right down to the tablets in the service drive. More
Kevin was very professional, efficiently showed me the cars in my price range. Did not feel pressured during my visit. Shawn in finance was also very flex was very professional, efficiently showed me the cars in my price range. Did not feel pressured during my visit. Shawn in finance was also very flexible and pleasant to work with. More
Great overall experience Can't say enough good things about the service department. Always very effecient and I hardly have to wait long for my car to get serviced. This time Can't say enough good things about the service department. Always very effecient and I hardly have to wait long for my car to get serviced. This time I ended up trading cars while I was there.. I had emptied everything out of my car into bags. When I got home my 13 yr old saild he had left an envelope with his Christmas money from his grandlparelnts in the van. I looked through everything and no money. I really thought maybe I threw the envelope away by mistake. I recieved a call today form Marno the service manager and guess what? They found my sons money. So thankful for the honest people who work in lthe service department. More