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Hilton Head Honda
Bluffton, SC
1,018 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,018 reviews
January 18, 2015
Rescued To start, I must explain my predicament. Upon taking my 18yr old vehicle in for an oil change, my faithful van had a catastrophic engine problem. It w To start, I must explain my predicament. Upon taking my 18yr old vehicle in for an oil change, my faithful van had a catastrophic engine problem. It would never leave the shop on its own power. A few days later my wife's 20yr old car decided it could not go on with out the little van and it too died. So there we were without a single vehicle. Debbie Suiter of Hilton Head Honda really came to the rescue for us. We told her what we were looking for, and what we could afford. Frank in finance did a marvelous job getting the payments to where we needed them to be. When I arrived, expecting to buy an old rust bucket, held together with dental floss and bubble gum, I got a huge shock! You must realize I had not bought a car in almost 20 years. Debbie had a beautiful 2014 Honda CRV waiting for me. It was exactly what I wanted but was unsure if I could afford it. After driving a 18yr old mini van, this was like a space ship. Debbie said it was a very basic model. I don't think I could handle anything with more bells and whistles in the vehicle. Needless to say, this was beyond my wildest expectations. It was in my price range and now I have it proudly parked in the drive. As for my wife, Debbie found her a beautiful Honda Accord, which is the perfect fit for her, I mean it fits her like nothing else. She too is amazed at how far cars have come since she bought her Grand Marque 20yrs ago, but that is her story. Hopefully she too will write a review for you. Sincerely, Greg Creeden More
by Caggar
Employees Worked With
Frank in Finance
January 14, 2015
Worth the Drive to Buy! We drove from 2.5 hours away to purchase a Honda Odyssey because we couldn't find the one we wanted locally. Days before we arrived, Patrick Finn call We drove from 2.5 hours away to purchase a Honda Odyssey because we couldn't find the one we wanted locally. Days before we arrived, Patrick Finn called me to give me detailed information about the condition of the car. He kept in touch via e-mail throughout the week. When we finally got down there, Patrick had the van all ready to go for a test drive. He knew that I was picky about used vehicles so he made sure it had been thoroughly detailed. When I wanted to see the service records on the vehicle, he made it happen. We are very pleased with the vehicle and the whole purchase process. It was a very pleasant car-buying experience. I have dealt with a lot of car salesmen over the years and had some bad experiences. Patrick Finn is by far the best car salesman that I have ever encountered. He doesn't even act like a salesman. It's more like having a friend helping you. He has a servant's heart, and I know that you'll be impressed with his service. Kudos to Shawn Lessig too for the fastest finance experience ever at a car dealership! More
by JMB
Employees Worked With
Shawn Lessig
January 09, 2015
AWESOME OVERALL EXPERIENCE! What a great expierence! Used the feature online to get in contact with the dealership. Shortly after we received a call from Michael Kirkland. We dis What a great expierence! Used the feature online to get in contact with the dealership. Shortly after we received a call from Michael Kirkland. We discussed the 2013 Dodge Durango I inquired about. After doing some internet searching I gave Mike a call back and set up a test drive. Made the short drive from Beaufort and was welcomed by Dave who introduced me to Mike. We wasted no time and went out for the test drive. He drove then we switched. He was very informative and answered all questions truthfully. Once we got back to the dealership we started talking numbers. Even though we couldn't come to settle that day, I received a call shortly after. Once we came to an agreement I drove back to HH Honda a couple days later to finalize the deal. Michael was sick so I worked with Nicole who was very polite, helpful, and very efficient. She asked me a few questions while they appraised my trade in. Once the appraisal was complete Nicole and I finalized some paperwork and I was sent to Finance to speak with Shawn. Shawn was very knowledgeable and answered all questions I had. Got the car I wanted, at the price I wanted, and without the hassle. GREAT group of workers. I recommend this place to anyone and will definitely be back for my next car purchase. Good luck Mike on the new baby boy! More
by EAChap
Employees Worked With
Michael Kirkland, Nicole, Shawn Lessig
December 12, 2014
Best experience in a car dealership......Ever! I came to Hilton Head Honda in a pinch. Patrick Finn and Jim Sofias were great to work with. I told them exactly what I could do, Jim showed me a cou I came to Hilton Head Honda in a pinch. Patrick Finn and Jim Sofias were great to work with. I told them exactly what I could do, Jim showed me a couple of used cars and I thought, "Here comes the upsell!". I picked the car I wanted and they took my offer with no pressure. I was in and out with a great used car in about an hour. I would highly recomend this dealership! More
by sdm0520
December 11, 2014
Good experience I was a pleasure working with Jessie Bellamy and Jim Sofias. Both took the time to explain the operation of the car and told us to come in any time wi I was a pleasure working with Jessie Bellamy and Jim Sofias. Both took the time to explain the operation of the car and told us to come in any time with any questions. More
by Jeffw1331
December 02, 2014
Friendly staff, poorly presented used vehicles. We've purchased one used car from HH Honda (2 years ago) and recently looked at a few on their lot. Can't speak about the new car sales experience, bu We've purchased one used car from HH Honda (2 years ago) and recently looked at a few on their lot. Can't speak about the new car sales experience, but I thought I'd add this review to point out that this dealer must have a no-recondition policy for their used cars and that's surprising when you compare them to their competition. In both cases we were surprised by how dirty the cars were, and in some instances, that the dealership was willing to put cars on the lot with warning lights a-blazing or with serious problems (tire with a huge gash in it, damaged interior trim that exposed metal surfaces, etc.). Last time they had the only car of the type we wanted in the area; this time it was easy to walk. Again, if that's the policy, unofficial or official, that's cool. Just know that there are places nearby that put a little more effort in making their used inventory saleable. More
by percy906
Employees Worked With
George Tesoniero, David Salkin
November 05, 2014
Jim Sofias--The Best! Our Sales Consultant, Jim Sofias, was very pleasant, thorough and efficient. You should consider him as a excellent asset to your company. We will Our Sales Consultant, Jim Sofias, was very pleasant, thorough and efficient. You should consider him as a excellent asset to your company. We will certainly recommend him to our friends. More
by dontotto
October 17, 2014
JIM SOFIAS GOES THE EXTRA MILE We visited four Honda dealers in SC and GA and found Jim to offer us the best price. He went out of his way to teach us all of the new gadgets on the We visited four Honda dealers in SC and GA and found Jim to offer us the best price. He went out of his way to teach us all of the new gadgets on the 2015. He even told us if we ever need any further help to just give him a call and he would be happy to help us. A TRUE PROFESSIONAL!!! More
by LARRYCUSACK
October 07, 2014
My Vehicle purchase experience Michael Kirkland and Shawn, great gentlemen's to have the pleasure to work with. Honda Dealership, Very good experience...Nice people. Thank you very Michael Kirkland and Shawn, great gentlemen's to have the pleasure to work with. Honda Dealership, Very good experience...Nice people. Thank you very much. More
by cynthia.frazier.503
Employees Worked With
Shawn Lessig
October 05, 2014
Easy and Delightful I was in need of a new(er) car, two friends have Honda's, two friends work for Honda in another state and my dad bought my mom Honda's. I needed a re I was in need of a new(er) car, two friends have Honda's, two friends work for Honda in another state and my dad bought my mom Honda's. I needed a reliable and comfortable car after driving a very old Ford T-bird for many years past her prime. I went in to Hilton Head Honda to test drive two different models. I was really interested in the Crosstour but thought it out of my price range. We started with the Crosstour. Ali at HH Honda had paired me with Debbie Suiter and off we went. First, both of these women were friendly welcoming and made me feel comfortable. I like working with women for big ticket items and this was a rarity. I had just planned to test drive. We chatted after driving the Crosstour, amazing car, and I had to leave as I had borrowed my son's truck. We talked about what I was comfortable with paying in monthly payments, credit stuff, and off I went. I got a call from Ali by the time I got home, which is a few miles away. She told me what they were offering. I went back in my T-bird and in a short hour, left with a brand new Crosstour It is the best decision I ever made. Debbie and Ali were wonderful and supportive. I left knowing I had made a good choice. I highly recommend Hilton Head Honda. They work with you and support you. Well done! I will tell everyone I know to use this dealership. More
by rolltidegirl1
Employees Worked With
Ali in online services and Debbi Suiter.
