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Hines Park Ford
New Hudson, MI
288 Reviews
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Showing 288 reviews
May 16, 2017
Terrible management, service department and body shop. So, here is my rant about a car dealer that my company and I have done business with for almost 10 years. We have put about $700k through that place w So, here is my rant about a car dealer that my company and I have done business with for almost 10 years. We have put about $700k through that place with the purchase of this vehicle. They wanted to charge me way over sticker for a truck that I ordered. We then settled on a $1500 over sticker. So, it's my belief that they sat on the order for almost 4 months before putting it through in the hopes that I would cancel my order. So they could then sell the truck at a bigger profit. I then take delivery. There was a paint chip in the passenger mirror upon delivery. Also, no spray in bed liner. So, we waited a few weeks and I thought it would be a good time to do it while I was in Dallas two weeks ago. I make arrangements and they never picked my truck up. So, I reschedule for last week. And what do you know. They finally do it. Now, by this time I have a bed extender and a tonneau cover on it. So, I return from New Hampshire on Saturday night. I don't get a look at my truck until Sunday morning. They painted the mirror and right where the paint chip was it had dirt on it when they painted it. Then they had to remove the bed extender and tonneau cover off. They didn't put either one of those together correctly. So, I fixed the bed extender and the tonneau cover! I learned a long time ago not to take a vehicle there for service. Now, I know that I will never do business with Hines Park Ford again. More
by acoleman2894
Employees Worked With
Hines Park Ford
May 02, 2017
Allen Oxley at Hines Park is a great guy & salesperson! All I have to say is that if you are looking for a car salesperson that actually cares about you and your own personal situation - look no further. My All I have to say is that if you are looking for a car salesperson that actually cares about you and your own personal situation - look no further. My parents had been going to see Allen Oxley for a number of years before they convinced me to switch over to Hines Park Ford (even though it's a bit of a drive). I honestly could not be happier with the two cars I've purchased/leased from him. I've had a few lousy experiences with sales people at other Ford dealerships in the area that clearly could care less about my needs and wants and were really only interested in their own personal gains. That is NOT the case with Allen. He's a true professional and a good person to boot! More
by A Schillinger
Employees Worked With
Allen Oxley
March 19, 2017
Used car Bought a used car from Hines Park Ford. Mike Pytel took excellent care of me. Excellent service, no pressure. I would highly recommend them. Gary Bought a used car from Hines Park Ford. Mike Pytel took excellent care of me. Excellent service, no pressure. I would highly recommend them. Gary More
by Gary Rakoczy
Employees Worked With
Michael Pytel, Hines Park Ford
March 04, 2017
Al Oxley ROCKS! If your looking for a guy who knows his stuff he is for you. Recently purchased a used Superduty and he was a no pressure type of guy. He is always lo If your looking for a guy who knows his stuff he is for you. Recently purchased a used Superduty and he was a no pressure type of guy. He is always looking for rebates and discounts for you without even asking. Makes the transaction as smooth as possible. If you want to test drive every car on the lot he will make it happen. More
by rdoyen
Employees Worked With
Allen Oxley, Chris Lakso
January 10, 2017
Tires are toast Bought new tires recommended by sales department. Recently took my car in for the works which I always do , I was very informed my tires are bald and Bought new tires recommended by sales department. Recently took my car in for the works which I always do , I was very informed my tires are bald and need a alignment. This is Jan was there in Sept my tires were fine. 800.00 tires ruined. Thank you Hines Park Ford for due diligence :( More
by Sunny
Employees Worked With
Joey Harness
December 28, 2016
Great, hassle free experience Shawn was a wonderful help during my car buying experience. I wanted a specific model of car that they did not have in stock at Hines Park. Shawn look Shawn was a wonderful help during my car buying experience. I wanted a specific model of car that they did not have in stock at Hines Park. Shawn looked at the dealerships in the surrounding states to see what was available. He was able to find the car I wanted at another dealership, facilitate a trade, and deliver the car to me within a week. He even dropped the car off at my house and took my old one with him. Shawn made the car buying experience easy. I'd recommend buying a car through Shawn to anyone. More
by LG88
Employees Worked With
Shawn Hardy
December 23, 2016
CAN'T EVEN GET THROUGH TO A HUMAN, SHUFFLED INTO A VOICEMAIL AFTER NUMEROUS ATTEMPTS TO CHECK ON A PART FOR MY VEHICLE. THANK GOD THERE IS MORE FORD DEALERS AROUND! AFTER NUMEROUS ATTEMPTS TO CHECK ON A PART FOR MY VEHICLE. THANK GOD THERE IS MORE FORD DEALERS AROUND! More
by UPSET FORD
Employees Worked With
PARTS DEPARTMENT
December 23, 2016
Fantastic I was in need of a new used car and my mom found the perfect one online at Hines Park Ford of New Hudson. 2 weeks ealier she had purchased one for my I was in need of a new used car and my mom found the perfect one online at Hines Park Ford of New Hudson. 2 weeks ealier she had purchased one for my sister and was very happy with the friendly service and suggested them to me. Shawn Hardy did a fantastic job of getting me set up with a new used vehicle. The service was terrific and in one afternoon i was leaving behind tje wheel of my new car. More
by Logan1682
Employees Worked With
Shawn Hardy
December 20, 2016
Excellent Experience The whole experience at Hines Park Ford was excellent; it was a smooth and easy process and we got exactly what we were looking for. We will absolutel The whole experience at Hines Park Ford was excellent; it was a smooth and easy process and we got exactly what we were looking for. We will absolutely be coming back to Hines Park Ford to work with Allen Oxley again, when we buy cars in the future. It was such a pleasure to work with him; at no point did we feel he was pressuring us at all, he helped us find the perfect car, made sure we understood how all the features on the car worked, and made sure we left happy. A+ service and overall experience! More
by marie.shref@gmail.com
Employees Worked With
Allen Oxley
December 18, 2016
Great! Al worked very hard to make sure we were 100% satisfied with our car. We were trading in an older Fusion to lease a new one, and he found exactly what Al worked very hard to make sure we were 100% satisfied with our car. We were trading in an older Fusion to lease a new one, and he found exactly what we were looking for! We did not feel any pressure from him and were very comfortable throughout the whole process. More
by stlzl
Employees Worked With
Allen Oxley
