Hines Park Ford

Horrible experience Purchased a used car from Hines park and was treated like crap once asst. sales manager found out I did not want to pay asking price. He was rude, wal Purchased a used car from Hines park and was treated like crap once asst. sales manager found out I did not want to pay asking price. He was rude, walked away from me three times to assist other customers. Erased my name from the deal folder then did not even give me the correct paperwork to transfer the title in my state. Thank god this is not my home town dealer so never have to go there again. More

Good sales person, Terrible Service Dept I was switching from another manufacturer after doing business with one dealership for 30 years, and looking for a Ford dealer that I could stay with. I was switching from another manufacturer after doing business with one dealership for 30 years, and looking for a Ford dealer that I could stay with. The buying experience and price of the car we leased was very good. But then when the car needed service attention two months later I learned that this dealership does not have credible service support. It took 2 days and 3 calls to get someone in service to answer the phone and then my questions were brushed off by the man who answered. I let our salesperson know and he assured me that he would have service contact me quickly. That afternoon a woman did contact me and said that I needed to make an appointment and Saturday service was not available for my warranty issue. The first available appointment was over 3 weeks away! Really? A check engine light on a two month old car and this is when they could get it in? So I called another dealer and they got it in in 2 days. I called to speak to the Service Manager to let him know what happened and got his voice mail. He never returned my call. You got my business one time, Hines Park, but I am now about to purchase another car and you will not get it again. More

Wonderful Car Buying Experience I highly recommend new car sales person Eric Breda. He is professional, knowledge, and was very patient when I came in several times to test drive be I highly recommend new car sales person Eric Breda. He is professional, knowledge, and was very patient when I came in several times to test drive before making my decision. I am very happy with my new Ford Edge and when it is time to replace it, I hope to work with Eric again. More

2018 f150 Thank you Susan P for all your hard work getting my truck deal done. Best sales person I have ever worked with. This is why we continue to buy our veh Thank you Susan P for all your hard work getting my truck deal done. Best sales person I have ever worked with. This is why we continue to buy our vehicles from you. More

Susan The Sales Queens Castle My sales person was so honest and helpful that I almost bought two trucks at once! (But I can only drive one at a time so I didn’t) I’ve never been so My sales person was so honest and helpful that I almost bought two trucks at once! (But I can only drive one at a time so I didn’t) I’ve never been so delighted with a vehicle transaction! More

Excellent Susan was very helpful and friendly. Also very efficient. The whole process was easy and seamless. I will recommend this dealer to all my friends and Susan was very helpful and friendly. Also very efficient. The whole process was easy and seamless. I will recommend this dealer to all my friends and family. More

Fantastic Sales Experience I have purchased multiple cars through the dealership and Susan is always very professional, knowledgeable and easy to work with. She makes the enti I have purchased multiple cars through the dealership and Susan is always very professional, knowledgeable and easy to work with. She makes the entire process painless. I highly recommend her to anyone looking for a new vehicle. More

Quick and easy Susan was great. She gave me a ton of different options and helped me get into a vehicle that fit my needs perfectly. I would highly recommend her to Susan was great. She gave me a ton of different options and helped me get into a vehicle that fit my needs perfectly. I would highly recommend her to anyone looking to get a new vehicle. More

Wonderful Experience After searching for a vehicle for over a year and not finding a sales person or dealer that I wanted to move forward with. My wife and I had the privi After searching for a vehicle for over a year and not finding a sales person or dealer that I wanted to move forward with. My wife and I had the privilege of working with Mr. Eric Breda. Not only is Eric very knowledgeable about the Ford products he is also a Marine Veteran. Being an Air Force Veteran myself I found it to be a great and trusting environment. I would highly recommend Eric Breda to anyone who is looking for a vehicle! He went above and beyond to find us the perfect vehicle! I am very pleased so far with our 2018 F-150! More

The Best Service I could ask for I leased another car from Susan Pizzuti at Hines Park Fork. Susan goes out of her way to provide great service to her customers and fantastic follow u I leased another car from Susan Pizzuti at Hines Park Fork. Susan goes out of her way to provide great service to her customers and fantastic follow up. She is the absolute best sales person I have had in all my years of buying and leasing vehicles. Susan makes the process very easy and insures that your taken care of when you need service. More