Hinshaw's Acura

I went in for service on my 2008 TSX for battery problems. I was greeted by George at the door and promptly written up for the problem. There was a bad battery in the car. Kelley took me back to problems. I was greeted by George at the door and promptly written up for the problem. There was a bad battery in the car. Kelley took me back to the car and showed me what was wrong. Cliff the tech that was working on it showed me the readout and explained everything to me. The battery was out of warranty, but Kelly still gave me a great deal on a new one. I would no hesitate to take my car here anytime. The service was perfect! Thanks again. More

I own a 2007 TL that I bought used in 2010 from Hinshaw's. This is the 2nd Acura I have owned. My first Acura was a 1992 Legend that I bought used in 1995. Kelly serviced that car until I purchas Hinshaw's. This is the 2nd Acura I have owned. My first Acura was a 1992 Legend that I bought used in 1995. Kelly serviced that car until I purchased my TL, 15 years later. Kelly negotiated the purchase of my TL with the Sales Manager. The mechanic, who had serviced my Legend for all those years, purchased it. Over the years, that I have known Kelly, he has always gone out of his way to be sure I am completely satisfied. Based on his ability to keep my TL running like new, I may not have to buy another car. I would recommend Kelly's service department to anyone. More

my 05 TL has clock 162k miles. the service department has kept the auto running like a new one. I feel that with this excellent service my 05 will be a keeper for another 150k miles . kept the auto running like a new one. I feel that with this excellent service my 05 will be a keeper for another 150k miles . More

My initial contact with Jaeson, my sales representative, was a very straightforward yet genuine experience. I arrived at the dealership knowing which car I was looking for, and the car was already in a very was a very straightforward yet genuine experience. I arrived at the dealership knowing which car I was looking for, and the car was already in a very presentable condition. In addition, Jaeson was very knowledgeable about the product he was introducing. Once I decided to purchase the car his level of customer service did not diminish at all even though he already knew he had the sale. Jaeson also did an excellent job balancing time to meet the needs of myself as well as additional customers. Days after the purchase of my vehicle Jaeson even gave a very sincere follow up to make sure everything was still going smoothly. Overall the dealership and all of its personnel were very user friendly and I would highly recommend them to others. More

My experience at Acura of Fife was excellent. I actually went to the Acura in Tukwila and was offered something that was not in my price range after telling them what i wanted. Also, the service i received went to the Acura in Tukwila and was offered something that was not in my price range after telling them what i wanted. Also, the service i received was not anywhere as good as the service i got at Acura of Fife. The salesman and "floor manager" at Acura of Fife gave me the vibe of "I just want your sale" instead of my "service". My parents and i walked out knowing we will never come back to the dealership. I called Acura of Fife and told them my price range and what i was looking for. I received a phone call back promptly and as soon as i arrived, i was gracely greeted by many salesmen. Michael and David showed me ALL of my options and helped with a good price that would make us (customers) happy and also didnt put a dent on the dealership. Overall i am very happy i went to Acura of Fife and will continue to give them my service. *** Our intent was to just LOOK at cars - purchasing was to be made later down the road*** YOLO - you only live once and i choose Acura of Fife! More

Michael Moore was my salesperson. He was very professional and gave me the best customer service I've ever experienced! He answered all my questions and was very honest. I was completely satisfie professional and gave me the best customer service I've ever experienced! He answered all my questions and was very honest. I was completely satisfied with the service and price that I received so I ended up driving a TSX home with me. Thanks to Michael Moore! He's phenomenal! More

Michael Moore was by far the best car salesman I've experienced! Felt so comfortable with him that I walked out with a car! Best customer service! experienced! Felt so comfortable with him that I walked out with a car! Best customer service! More

I live in Bellevue but have a business in Tacoma. I I live in Bellevue but have a business in Tacoma. I called Todd - sales manager - and asked about an Acura RDX for my wife. He told me to come in I live in Bellevue but have a business in Tacoma. I called Todd - sales manager - and asked about an Acura RDX for my wife. He told me to come in and after we chose the car she wanted he helped us get an agreeable price. His after service has been impeccable and we've been pleased. Kenny More

For quality service I turn to Hinshaw's Acura. They are efficient and take pride in treating their customers and cars with care; great dealership overall. are efficient and take pride in treating their customers and cars with care; great dealership overall. More

Told me 11999$ to get me in then said 13500$. Said they would put tow hitch on then did not and gave me a check that only covered half of cost. Called my gf a bunch of times trying to get her to fill out a would put tow hitch on then did not and gave me a check that only covered half of cost. Called my gf a bunch of times trying to get her to fill out a servay. Never going there again. More