
Hodges Mazda
Jacksonville, FL
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It was easy to make an appointment and the job they did doing the oil change was great. I do not totally agree with the recommendations. They recommend to change the air filter and cabin filter. But I had doing the oil change was great. I do not totally agree with the recommendations. They recommend to change the air filter and cabin filter. But I had that changed few weeks before and both were new. More
It was easy to make an appointment and the job they did doing the oil change was great. I do not totally agree with the recommendations. They recommend to change the air filter and cabin filter. But I had doing the oil change was great. I do not totally agree with the recommendations. They recommend to change the air filter and cabin filter. But I had that changed few weeks before and both were new. More
Everyone is very friendly and helpful. Very nice facility which is clean and well maintained and has free snacks while you wait for your expertly serviced vehicle. Very nice facility which is clean and well maintained and has free snacks while you wait for your expertly serviced vehicle. More
My car was running perfectly when I took it in May 1, 2025, for routine maintenance -- It was due for spark plugs. (First they charged $300 labor to screw out four spark plugs and screw in new ones.) W 2025, for routine maintenance -- It was due for spark plugs. (First they charged $300 labor to screw out four spark plugs and screw in new ones.) Worst auto repair decision I ever made. When I got it back engine was skipping a beat. Returned car. They gave me a loaner. They finally diagnosed problem as clogged cat converter. On June 20. A month and a half later. Suddenly my radiator is also leaking like a sieve. It was not leaking a bit when I brought it in. More
I recently had my CX-5 serviced and, since in the market for a new car for my daughter, decided to take a look at what was available since my experience with Hodges Mazda has consistently remained topnotch. for a new car for my daughter, decided to take a look at what was available since my experience with Hodges Mazda has consistently remained topnotch. At my early morning service appointment, I was elated that Riley was able to connect me with Cadence. Cadence took the time to understand my negotiable, non-negotiables and options I had not yet decided on. When I unexpectedly returned later that day with my daughter, since she was working with other customers, she graciously connected us with her Hodges teammates (Carmine and Aydin) who continued our journey and ultimately lead us to choosing the right (dream) vehicle for my daughter. Hodges Mazda operates as a tight knit team, and I've had an opulent service experience from the moment I stepped into their showroom in 2021 and again in 2025! More
Salesman, Christian, was very professional, courteous, attentive and made the buying experience a pleasant one. Ethan, finance manager, was very efficient, pleasant, and informative about the contract. attentive and made the buying experience a pleasant one. Ethan, finance manager, was very efficient, pleasant, and informative about the contract. Yesterday, in the Service Department, a month or so, after sale, Cameron, was very friendly, energetic, understood my needs, was transparent, patient and had a couple important parts fixed under vehicle warranty. He made sure the entire vehicle was inspected for any possible issues, and offered to have my oil changed. I left the dealership very impressed with his integrity. He is very sharp in communication, knowing customer's expectations and went above and beyond in all aspects and I strongly believe he will help Hodges retain customers. Cameron exemplies all the good in customer service and that is a difficult quality to find in today's world. Outstanding ! More
I’ve been a customer at Hodges Mazda for close to three years. Every time I need something, it’s always done promptly and with personal attention. years. Every time I need something, it’s always done promptly and with personal attention. More
I recently bought a CX5 from this dealership. Seth was our salesperson and he was very patient with us as we decided which vehicle to buy. Overall, it was a good experience and I would buy anot Seth was our salesperson and he was very patient with us as we decided which vehicle to buy. Overall, it was a good experience and I would buy another car from this dealership. More