Hodges Mazda

MAZDA3 I took a test drive in November and liked the salesperson that was assigned to me. I returned two weeks later after meeting with Morrell Automotive an I took a test drive in November and liked the salesperson that was assigned to me. I returned two weeks later after meeting with Morrell Automotive and they put me through to Zach. He was very helpful but the process from the time we decided on the car, we had received our finance check from my credit union the day before, to the finance department then the wait while they said the car was being detailed was over 4 hours. This seems to be too long. There has not been much communication from dealership since the purchase November 29th. More

OUTSTANDING DEALERSHIP This dealership should have a 10 STAR rating! The engine of my Mazda CX5 was attacked by an unknown "critter". What ever it was LITERALLY did massive This dealership should have a 10 STAR rating! The engine of my Mazda CX5 was attacked by an unknown "critter". What ever it was LITERALLY did massive damage. This dealership has to replace the main wiring harness plus other goodies on my SUV. Meaning they pretty much had to disassemble my engine. They handled the entire situation with such thoughtful consideration, attention to detail, working with my insurance company, keeping me updated on how it was going. I can't recommend them highly enough. You can buy a car anywhere BUT EXCELLENT SERVICE keeps you going! THANKS GUYS! You're the BEST. More

Service Good service visit. Definitely recommend Mazda of the Avenues service department nice helpful people. Will be using them for all my service needs. Good service visit. Definitely recommend Mazda of the Avenues service department nice helpful people. Will be using them for all my service needs. Thanks again. More

Great Experience Did not end up buying a Mazda but not because of the sales team or dealership. In the end another brand was a better fit for me. Gunny is one of the Did not end up buying a Mazda but not because of the sales team or dealership. In the end another brand was a better fit for me. Gunny is one of the nicest salesmen I've ever worked with and was very patient with me even though I kept returning to test drive the vehicles. Would highly recommend if you are in the market for a Mazda. More

Leasing new car Instead of spending hours in the dealership, we were able to complete business by email and telephone. Pricing was clear and upfront. A completely enj Instead of spending hours in the dealership, we were able to complete business by email and telephone. Pricing was clear and upfront. A completely enjoyable experience. More

Made buying a used car easy! Shopping for a car usually requires a well thought out strategy; coming to duval mazda, I was able to throw my "strategy" out the window. No hassle s Shopping for a car usually requires a well thought out strategy; coming to duval mazda, I was able to throw my "strategy" out the window. No hassle shopping and unbelievable sales reps made buying my car a great experience! Zach Gordon was the first gentleman that helped me over the phone when I had questions about a few cars that I had found online. Not only was he patient, he was very thorough with helping me narrow down my options. When I came in Zach referred me to Austin Skinner and Drew Woods. Together these gentlemen gave me elite customer service. They Test drove the car with me,answered all my questions and helped me make a great decision when it came to buying my new Mazda. Drew helped me get the sales process streamlined and even when there were a few complications, he he handled them professionally. Not only that but they also went the extra mile and shuttled my car home since I drove to the dealership by myself. Im getting my car detailed now and the service manager, Torben, is courteous and professional. Again, unbelievable service for a fair price! Thanks again guys! More

Purchased 2015 CX 5 Very good experience with Tiffany. Very fair pricing on new vehicle and my trade. They also provided very competetive financing which allowed me to ta Very good experience with Tiffany. Very fair pricing on new vehicle and my trade. They also provided very competetive financing which allowed me to take advantage of another 500.00 factory discount. More

New Car Purchase Experience I visited the Duval Mazda at the Avenues based on a favorable experience from a friend who purchased a CX-7 there earlier. They had a good selection I visited the Duval Mazda at the Avenues based on a favorable experience from a friend who purchased a CX-7 there earlier. They had a good selection of CX-5's to choose from. Our Salesman was extremely helpful and the experience was a relaxed one. He explained some of the latest electronic features in an easy to follow manner. The Dealership wanted a good long term relationship with me. The car is tremendous. Everyone was eager to help, especially the service department. I would definitely buy another vehicle from them. More

new car purchase Drew Woods and Will Law did an excellent job making the whole car buying process easy and stress free. Very professional. Both were very knowledgeabl Drew Woods and Will Law did an excellent job making the whole car buying process easy and stress free. Very professional. Both were very knowledgeable in their respective fields. Both came across confident and comfortable in their roles which which provided a relaxed atmosphere. This was important to me as it allowed me the freedom to make choices without having to be defensive about it. I see both of them with management potential. More

Oil Change I set up an appointment for 7:30 am on Thursday, 10/23/24 to have my oil changed and my tires rotated. I was greeted by Torben Reichhardt at the door I set up an appointment for 7:30 am on Thursday, 10/23/24 to have my oil changed and my tires rotated. I was greeted by Torben Reichhardt at the door, who welcomed me to Duval Mazda. My vehicle was ready by 8:35 am and I was on my way. My vehicle was already clean and did not require a complementary car wash but he did offer to have it vacuumed. When my vehicle was ready, Sandy West had all the paperwork ready for me to sign and I was on my way. Thank you Duval Mazda for exceeding my expectations. More