Hodges Mazda

Great Service & Great People When I purchased my latest Mazda (my 4th) in 2012, part of the reason was that I've come to depend on the wonderful service team at Duval Mazda. Eve When I purchased my latest Mazda (my 4th) in 2012, part of the reason was that I've come to depend on the wonderful service team at Duval Mazda. Everyone in the service department is great, but especially Torben Reichardt. As a single woman it's important to me to feel that I'm being dealt with honestly and fairly and I always feel that I am by this wonderful service department! More

Good customer service & car seems to be driving better now I had brake work done related to the SSP on the replacement of the vacuum power brake unit on my 2010 Mazda CX-9. After the replacement of the power I had brake work done related to the SSP on the replacement of the vacuum power brake unit on my 2010 Mazda CX-9. After the replacement of the power brake unit, I no longer hear the hissing noise from my brakes. Previously the brakes sometimes seemed like I had to depress my foot hard on the brake to stop, but that doesn't seem to be the case anymore. The brakes seem to work much better now that the new power brake unit has been put in. The car overall seems easier to drive now, which I am happy about. More

A personable and enjoyable place Duval Mazda was my first stop exactly one month ago when I began my mission to test drive all the subcompact cars in my price range. Being from Gaine Duval Mazda was my first stop exactly one month ago when I began my mission to test drive all the subcompact cars in my price range. Being from Gainesville, I didn't expect that I'd be making the trip back to Jacksonville to make my purchase. After visiting with Hyundai, Kia, Nissan and even the Gainesville Mazda dealership; I decided Bryne Duren's helpful, friendly, funny and honest dealings blew every other salesperson out of the water and he was worth the drive back to Jacksonville. I put him through a lot. He priced cars, searched colors and found deals across the state until I finally decided to just buy a car he had on the lot. Perhaps, I could have gotten a better deal elsewhere, but Bryne earned my business with his patience, positivity and good humor. Plus, he just got married recently and probably needs all the money he can get. Bryne even put me in touch with an insurance man that beat an on-line price. The only non-perfect aspect of my experience was the long wait when I went to pick up the vehicle. If not for that, the customer service would have rated a five. I don't blame that on Bryne, though, I blame that on Will Law and his infatuation with Charlie Suh. That's a joke, see . . . I don't really think Will Law is obsessed with Charlie Suh, it's just that he sees Charlie Suh in everyone he meets. That's just his form of optimism; we should all be a little more Charlie Suh. Anyhoo, after a week of driving my tiny new Mazda 2, I am perfectly thrilled with it. Fun to drive, simple, and fuel efficient. More

I would reccomend this dealership The staff was friendly and honest. I was disappointed they hid some information, which I later found about and approached them. They substantiated the The staff was friendly and honest. I was disappointed they hid some information, which I later found about and approached them. They substantiated the missing info. However would not put anything in writing. Overall however No pressure, No haggles. People of their word. More

Incrediable experience with Bryne I have to say car shopping is my least favorite task in life. Today I have a totally different view. Bryne listened from the beginning and showing m I have to say car shopping is my least favorite task in life. Today I have a totally different view. Bryne listened from the beginning and showing me many options but was not overwhelmed at all. I would say that the customer care that I have received was top of the line and seeing how I have alot of experience in that area you really do have to be rather impressive. I am very happy with the deal that I received and was amazed that I am now an owner Mazda 3 i. I have already recommended Bryne to two people and will continue to. I did not feel that nagging pressure that you feel when you walk on to the car lot. There was not a "sit right here while I go talk to the manager" game that you have to play to get the deal that you want. I feel that Bryne was straight forward and very respectful of my time and the need for an automobile that would suit my needs. Thank you Bryne and Duval Mazda for the wonderful experience More

Bryne was very professional and conveyed a passion about branding Mazda as a great company to consider when in the process of purchasing a vehicle. My experience at Duval Mazda was a great one! From being g branding Mazda as a great company to consider when in the process of purchasing a vehicle. My experience at Duval Mazda was a great one! From being greeted by Bryne to asking him questions about the vehicle and him being very knowledgeable, to taking a test drive and then to the signing of the lease, was a non-hassle very professional and enjoyable process! If anyone is in the season of obtaining a new vehicle, check out Bryne Duren at Duval Mazda! Great Guy! More

A total waste of time. Sales rep hard to get a hold of would not return calls or texts finally escalated to management twice to get a response to simply find out what they were willing to sell a mazda 6 t would not return calls or texts finally escalated to management twice to get a response to simply find out what they were willing to sell a mazda 6 touring with tech package for. Charlie gave me the "great" price of $200 off sticker and a lease price of $419/month... What a joke.. Bought the same exact car at Tom Bush, they gave me $1000 cash for my lease turn in, plus incentives, plus discounted the car $2k.. Leased for more than $150 less a month! So, if you want to be treated rudely, like your business is of no value and neither is your time - Duval Mazda has a car for you. If your like most car buyers do yourself a favor and call Tom Bush Mazda. They are transparent in their dealings and will honestly do the best they can to make a deal, while treating you with respect. More

Fell in Love My husband and I stopped to look at Cars on our way to the beach for a long weekend. Meet Austin and he was such a big help and knowledgeable. He gav My husband and I stopped to look at Cars on our way to the beach for a long weekend. Meet Austin and he was such a big help and knowledgeable. He gave us the weekend to think some things over. So we stopped back by on the way home. Keeping in mind my husband was the one looking for a car NOT ME I had spotted this Mazda CX 9 loaded and Fell In Love... We meet Brian and he also was a great help also very knowledgeable. My husband and I liked the guys so much we brought them back lunch from McDonalds. and guess who drove the 2011 Mazda CX 9 home. ME....both Austin and Brian were so nice and helpful. Austin is helping my husband find the perfect car for him. Hope he Falls in Love like I did. More

I came back since Torben has worked with me in past trying to save me money and giving me the best deal he can find. trying to save me money and giving me the best deal he can find. More

I had very pleasant experience purchasing my Mazda CR5 and the price was better than I expected. Tiffany Jurgensen was very helpful and pleasant. I wanted a Red Mazda CR5 with a sunroof and black interior and the price was better than I expected. Tiffany Jurgensen was very helpful and pleasant. I wanted a Red Mazda CR5 with a sunroof and black interior. They had two on the lot, one with tan interior and one with black. However, the one with the black interior was already sold. They located one near by and had it delivered for me within 2 days. I did my homework on Edmunds.com prior to going to the dealership, so I knew what the Mazda CR5 was being sold for in the area. Duval Mazda at the Avenues gave me a price that was lower than I expected, therefore eliminating the need for haggling over price. They also threw in the window tinting for free because I had to wait 2 days for the car to be delivered. More