Hodges Mazda

Was buying a second hand car here and experience truly terrible service - they had a car I told them I was interested in and wanted to put a deposit on (I was coming from Ottawa) - the guy said don't worr terrible service - they had a car I told them I was interested in and wanted to put a deposit on (I was coming from Ottawa) - the guy said don't worry just come over. By the time I got there the car had sold and another guy told me I should have put a deposit down. What made it worse was that I gave them my information in case the deal didn't go through because of financing and two days later I see the car re-posted and no one had called. When I called I had to leave a message (hoping to hear back) and then a day later the car sold to someone else (no one had called me back and I only found this out when I called). I'm sure the place might be pretty good for new cars but for used cars they are terrible. Makes me think some of the reviews are by the dealer. Do you really want to buy a car from a place that doesn't even return your calls when you WANT to buy a car??? Food for thought :) More

We walked up to the Duval Mazda, after a not so pleasant experience at another dealership, and met Will Law outside. Explained to him we had a specific amount of cash to spend on a new car, and could he p experience at another dealership, and met Will Law outside. Explained to him we had a specific amount of cash to spend on a new car, and could he put us in one for it. Without hesitation, he said "Let me check". A few moments later he had located a car for me. Wonderful experience. More

Todd and the rest of the staff at Duval Mazda were helpful and answered all my questions. They showed me some used cars that were a special value and pointed out one really good value. No pressure, helpful and answered all my questions. They showed me some used cars that were a special value and pointed out one really good value. No pressure, just good service. I would definitely recommend this dealership to everyone. More

Amazing customer service! Will was very patient, informative, detailed and really showed care when working with me. He answered every question I had, even if I asked it multiple times, resting assur informative, detailed and really showed care when working with me. He answered every question I had, even if I asked it multiple times, resting assurance on me with every response to those questions. He always kept my goals in mind with what I was wanting and they were achieved! I am so happy with the quality of service and product that Will Law and the Duval Mazda at the Avenues team provided me from the first time I drove onto the lot with my 2001 Honda Civic to the time I drove off the lot with my brand new 2013 Mazda3 Hatchback! I am so happy! I would recommend this dealership and Will's service to everyone needing a new or used car :) More

I went to this Mazda to look at new crossover vehicles and was greeted by Shepard Raines. I test drove the CX-9 Grand Touring. I have been driving Cadillac's since 1998 and wasn't sure I wanted a crossove and was greeted by Shepard Raines. I test drove the CX-9 Grand Touring. I have been driving Cadillac's since 1998 and wasn't sure I wanted a crossover or not. After test driving crossovers from several dealerships, calling Shepard several times with questions, I went back to this Mazda dealership and purchased my CX-9 Grand Touring. The next day I realized this vehicle had something I didn't like and I took it back to Mazda and spoke with Shepard. and his sales manager James. No questions asked, they found another vehicle with what I wanted on it, in Fort Walton Beach. Shepard and James, suggested I drive the original one I purchased until the newer one arrived. When the newer one arrived, they shredded the original paper work and we did the new paperwork. All went very well, they were courteous and very professional. Shepard and James insist on making your visit a pleasant and memorable experience. I believe I will be a long time family member of this Mazda dealership like I was Cadillac, for many years to come. Thank you Shepard and James. More

Chose dealership because of "no haggle" advertisement and the location of the dealership. Needed a car that day and did not have time to shop around. advertisement and the location of the dealership. Needed a car that day and did not have time to shop around. More

Sarge was great to work with. He was not at all pushy, which we really appreciated. He was extremely helpful and made the process of buying painless. We came to the Duval ready to buy after test driving which we really appreciated. He was extremely helpful and made the process of buying painless. We came to the Duval ready to buy after test driving and researching different crossovers for over a year. We are so happy with our 2014 Mazda CX5 and would highly recommend Sarge and Duval Mazda. -Frank and Darleen Cervasio More

Everyone at Duval Mazda was very friendly, and accommodating, and informative. They had a simple, no nonsense approach and answered every question I had. Eli was very nice, and helpful - James w accommodating, and informative. They had a simple, no nonsense approach and answered every question I had. Eli was very nice, and helpful - James was also very nice, personable and knowledgable. Definitely a great team at Duval Mazda! More

I recently visited Duval Mazda in order to take advantage of a promotion that I had received - take a test drive of any Mazda and be able to receive a $25 prepaid Visa card. Eli Thrift, the sales consultant of a promotion that I had received - take a test drive of any Mazda and be able to receive a $25 prepaid Visa card. Eli Thrift, the sales consultant who helped me, was great! Even though he knew that I was really only interested in the promotion, he was extremely helpful. He was so professional and there was absolutely no pressure from him to buy a car. If I was in the market for a new Mazda, I would not hesitate to deal with Eli and Duval Mazda. Great experience - highly recommend. More

The absolute BEST experience I have ever had buying a car! Customer service is their priority, no haggling, no nonsense. Everyone was extremely pleasant and accommodating. Also, I have been out shopping car! Customer service is their priority, no haggling, no nonsense. Everyone was extremely pleasant and accommodating. Also, I have been out shopping for a car for over a month to be able to compare. Nothing and no one compares with this car and this dealership for price, service and ease of process. More