775 Reviews of Hodges Mazda - Service Center
Everyone was very friendly, helpful and knowledgeable. Spent a lot of time with us and answered all questions thoroughly. Excellent customer service . Spent a lot of time with us and answered all questions thoroughly. Excellent customer service . More
Love cars and have purchased many. Hodges Mazda is the best experience of all with low pressure, no game playing, and responsive to my needs in every way. After my decision to purchase Hodges Mazda is the best experience of all with low pressure, no game playing, and responsive to my needs in every way. After my decision to purchase the CX70(I love it) the sales manager and finance manager came to me and my sales person in the lobby for relaxed honest negotiations and the deal was made there instead of being forced behind closed doors for the hard sell. My sales person Josh Rodgers was awesome and answered all my questions and provided a great route for the test drive. Sales manager Jack Hodges and finance manager Chris Bozeman was exceptional! The dealership is beautiful and they have a nice customer lounge with free snacks and drinks. I so appreciate the low pressure relaxed experience and would recommend Hodges Mazda to anyone looking for an awesome well built car. Thanks to all the friendly staff! Almost forgot, Brian 'Chief" Hartwick helped me on return visit with some of the features of my new car and was super helpful! More
They didn't really go over inspection of vehicle or explain suggested repairs. Engine light was on when I arrived for appointment. Engine light was still when I left. Did not inform why engine light w explain suggested repairs. Engine light was on when I arrived for appointment. Engine light was still when I left. Did not inform why engine light was on. Felt that poor customer service was provided. More
Riley did an excellent job as did the service tech. Very pleased with the work. Last Fall Travis also did an excellent job and the service tech was able to find and correct our cabin water leak issue Very pleased with the work. Last Fall Travis also did an excellent job and the service tech was able to find and correct our cabin water leak issue. No problems since. Definitely recommend this Group to others. More
It’s a very nice place with a great management team that took great care of us. took great care of us. More
I made an appointment for an oil change. I arrived 15 minutes late, but asked if it could still be done without a problem. They said yes and acted like It didn’t matter in the least. I was t I arrived 15 minutes late, but asked if it could still be done without a problem. They said yes and acted like It didn’t matter in the least. I was there for three hours after several hours the service technician that checked me in came to tell me that it looked like my car needed an alignment. Also, I asked would it take long he said no so it took one hour for that. I arrived at 1:30. I left at 4:30. When I scheduled my appointment on the phone, I asked how long it would take because I wanted to know whether I could stay there or if I should get a ride. I was told 45 minutes to an hour at the most. More
Great job as always. There is a reason I choose this dealership and have bought 4 cars here! There is a reason I choose this dealership and have bought 4 cars here! More
Great experience as always. Cam was outstanding: he was very helpful and kept me informed throughout. Cam was outstanding: he was very helpful and kept me informed throughout. More
He’s accomodating and listens to your concern. Good service and was a fast transaction. Good service and was a fast transaction. More
Thank you to Riley of service department for his excellent service & assistance during my visit. It was a pleasant experience coming back to Hodges Mazda. excellent service & assistance during my visit. It was a pleasant experience coming back to Hodges Mazda. More