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Hodges Mazda - Service Center

Jacksonville, FL

4.6
779 Reviews

779 Reviews of Hodges Mazda - Service Center

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September 01, 2024

Great dealership! Great people! Most of all Gio and Darren! They made a great deal for me and now I’m driving happy in my Mazda CX-50. More

by Yovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Hernandez, Darren Mathews
September 01, 2024

The customer service is beyond excellent. I have leased 4 cars and purchased 3. Thank you! More

by JONSEYKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian aka Cheif, Drew Woods, Rodney Cunanan
September 01, 2024

The service center is great. Gage Goodman got thrown under the bus by the used car manger. Even after being thrown under the bus Gage, the service manger and the excellent servic More

by ANTHONY_OTTILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Goodman
August 31, 2024

This is the 4th car I have bought there and they value my loyalty. Service is always prompt and efficient. More

by cvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
August 30, 2024

Everyone at Hodges Mazda is amaxing. They made the car buying experiencelike no other. I recommend this dealership everyone that is looking for a vehicle. More

by REESE2477
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
August 29, 2024

The staff are indifferent, they leave you alone to do their own things or chat with others. Don't waste your time, there are better dealers nearby. More

by lileiyang28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Maierhoffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
Aug 29, 2024 -

Hodges Mazda responded

Good afternoon, I just reached out to you regarding this; however, I was unable to reach you. Please feel free to contact me at my direct number (904) 562-1661 or by email at tmaierhoffer@hodgesmazda.com. I would love to resolve this and figure out what went wrong with your visit. -Thomas Maierhoffer

August 29, 2024

Corey, my service rep, walked me through the documentation of the work my car needed in a professional, non-pushy way. He was also able to get approval for a warranty item that I reported - unde More

by RICK3206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
August 25, 2024

pleasantly surprised . ..the salesmen out front were extremely helpful and courteous upon my arrival at the dealership as well. More

by GDEBPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
August 24, 2024

Used to be terrible about 1 year ago and things have changed for the better. This was my best visit so far! Keep up the good work! Excellent communication and the work done the same day as approval fr More

by CaptainDoubleBlade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Biers
August 23, 2024

Service was great. My service agent, Gio, was nothing short of outstanding...Kudos to Gio! I believe it was Darren, the finance mgr, who introduced himself to us with More

by muellerf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bozeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Hernandez, Darren Mathews
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