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Hodges Mazda - Service Center

Jacksonville, FL

4.6
488 Reviews

488 Reviews of Hodges Mazda - Service Center

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December 30, 2015

Great service department. Always professional and courteous Sandy got me in and out in the same day. She also did a great job communicating the services that were needed. Great Servcie Department. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy West
Dec 30, 2015 -

Hodges Mazda responded

Thank you very much for taking the time to return the survey, it means a lot to us. Your continued satisfaction is always our goal, and we appreciate every chance we have to make sure your ownership experience exceed your expectations. We look forward to seeing you on your next service visit. Have a safe and happy new year. Sincerely Torben Reichhardt VP of fixed operation Duval Mazda

December 11, 2015

Great service Service department is the absolute best, they are very attentive and is doing what is best for the customer. The facility is extremely nice, and the More

by Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy West, Manny Tolentino, Alex Williams
Dec 12, 2015 -

Hodges Mazda responded

Thank you very much, we appreciate the feed back. Have a wonderful holiday.

November 15, 2015

5K mi Service Went in for 5k oil change, tire rotation and battery replacement. Jared was extremely helpful in expediting the work, even found my lost cellphone fo More

by Macasii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Thompson, Service Advisor, Anthony Oliver, Wesley Qualls
Nov 18, 2015 -

Hodges Mazda responded

Thank you very much for taking the time to return the survey, we really appreciate it. We look forward to assist you in the future, with all your vehicle needs. Sincerely Torben Reichhardt VP of fixed operation. Duval Mazda

November 13, 2015

Consistently solid service from Duval Mazda I continue to be pleased with the Duval Mazda service center . I have been going to the service center for years and am always in good hands with Tor More

by ckt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Thompson, Torben Reichhardt, Sandy West
Nov 13, 2015 -

Hodges Mazda responded

Thank you very much for the kind words, we appreciate your business, and look forward to assist you in the future. Sincerely Torben Reichhardt VP of fixed operation Duval Mazda

October 26, 2015

great experience!!! way better than rip off TOM BUSH THIS DEALERSHIP UNDERSTANDS WHAT CUSTOMER SERVICE IS.............Why go anywhere else in the 904?....My wife and I will not take our Mazda to the croo More

by Firstrotary84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mathews , Torben Reichhardt, Sandy West
Nov 02, 2015 -

Hodges Mazda responded

We appreciate your loyalty and recommendation. Please let us know when we may be of service to you again.

October 04, 2015

Professional and friendly Staff is always very professional, friendly, and courteous. They answer all your questions and are extremely helpful. I would highly recommend them More

by youtoo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torben Reichhardt, Sandy West, Torben Reichhardt, Sandy West
Oct 05, 2015 -

Hodges Mazda responded

Duval Mazda is honored to be your service facility, and look forward to assist you in the future. Sincerely Torben Reichhardt VP of fixed operation. Duval Mazda

October 02, 2015

Always very knowledgeable and professional The experience from making the appointment to the return of my vehicle is always informative and professional. Turbin and Sandy are always friendly More

by Joe Mazza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torben Reichhardt, Sandy West
Oct 02, 2015 -

Hodges Mazda responded

Thank you very much for the kind words, we are honored to be your service facility, and look forward to assist you in the future. Sincerely Torben Reichhardt VP of fixed operation. Duval Mazda

September 21, 2015

Great Customer Service We always have a great experience at this Mazda Dealership: Very nice and friendly people, excellent and efficient service, very timely. They always More

by yvmendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torben Reichhardt
Sep 21, 2015 -

Hodges Mazda responded

Thank you for taking the time to return the survey, we love to hear from our customers. We look forward to assist you next time. Sincerely Torben Reichhardt VP Of Fixed Operation Duval Mazda

September 20, 2015

Easy and complete Had my car in for regular service and everything was very thorough. Always have a good experience and the people are great. Very easy to schedule an a More

by john517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Heim, Torben Reichhardt
Sep 21, 2015 -

Hodges Mazda responded

Thank you very much for the feedback, we are excited to hear from our customers. We look forward to assist you next time. Sincerely Torben Reichhardt VP of fixed operation Duval Mazda

September 16, 2015

Excellent Customer Service! Duval Mazda listens when you have a problem and do everything possible to meet your needs! Thank you, Duval Mazda, your great customer service and ch More

by clarhlly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy West
Sep 16, 2015 -

Hodges Mazda responded

Thank you for letting us know about your experience, that means a lot to us. We appreciate the opportunity to assist you, and look forward to next time. Sincerely Torben Reichhardt VP of fixed operation Duval Mazda

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