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Hodges Mazda - Service Center

Jacksonville, FL

4.6
788 Reviews

788 Reviews of Hodges Mazda - Service Center

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December 09, 2023

The service was great however you need to deep clean the waiting area the chairs had crumb and dirt it was nasty and I could not sit in those se6. Coffee was cold a old More

by DHERE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
December 08, 2023

I believe automobile builders guarantee, 20 years of parts. Hodges Mazda said they cannot repair my car because they couldn’t find the part and junk dealers didn’t have it. Someone stole a brand new scr More

by SHELLY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard in service dept
December 08, 2023

Our sales person, Malcolm, was very attentive and worked hard to remedy a tire issue with our used car purchase. We appreciate him, the receptionist (for being so kind to our daughter and letting her put an More

by MARCI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
December 07, 2023

Excellent dealership. Easy to make an appointment. The service writer was prompt. The waiting room is comfortable and has TV's and water. The entire dealership is very cl More

by THE4TENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
December 07, 2023

Performed the 60000 service and explained the condition of the vehicle. They were very professional. More

by ZPRETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
December 06, 2023

Malcom was very transparent and kept me informed every step of the way. I teach service excellence to our news employees so I know it when I see it. More

by GRUMPY59CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Rutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Daigle
December 06, 2023

The service center dealt with my problem quickly and professionally. They kept me apprised of the issues. Very satisfied with Hodges and would recommend highly. More

by SRBERGMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
December 06, 2023

Hodges Mazda is wonderful! The people are so kind, knowledgeable and efficient. Travis was a joy to work with. I know that I pay more to get an oil change done here, but it’s w More

by POETRYBYJC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Rodney Cunanan
December 05, 2023

No personal service. Every worker seemed to be worrying about finishing their work, that could wait, instead of helping customers. More

by THEPAT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Cunanan
December 05, 2023

Honest and eager to find and fix errors. Took a bad situation and made it much better. More

by MLKTROUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl, Thomas, Cody, Rodney Cunanan
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