788 Reviews of Hodges Mazda - Service Center
The service was great however you need to deep clean the waiting area the chairs had crumb and dirt it was nasty and I could not sit in those se6. Coffee was cold a old the waiting area the chairs had crumb and dirt it was nasty and I could not sit in those se6. Coffee was cold a old More
I believe automobile builders guarantee, 20 years of parts. Hodges Mazda said they cannot repair my car because they couldn’t find the part and junk dealers didn’t have it. Someone stole a brand new scr parts. Hodges Mazda said they cannot repair my car because they couldn’t find the part and junk dealers didn’t have it. Someone stole a brand new screwdriver out of my car. They kept my car a week before telling me that it couldn’t be fixed. More
Our sales person, Malcolm, was very attentive and worked hard to remedy a tire issue with our used car purchase. We appreciate him, the receptionist (for being so kind to our daughter and letting her put an hard to remedy a tire issue with our used car purchase. We appreciate him, the receptionist (for being so kind to our daughter and letting her put an ornament on the tree), and the finance person (for executing the paperwork so efficiently). More
Excellent dealership. Easy to make an appointment. The service writer was prompt. The waiting room is comfortable and has TV's and water. The entire dealership is very cl Easy to make an appointment. The service writer was prompt. The waiting room is comfortable and has TV's and water. The entire dealership is very clean and comfortable. My car was repaired and serviced much quicker than I expected and the mechanic did an excellent job. The price was fair and I was happy. When I went to pay for my car a 3% 'convience fee was added on for using my credit card. I've spent thousands of dollars at this dealership on service they performed on my last three Mazdas. Unfortunately, I am searching for someone else to service my Mazdas in the future due to this fee. This is disappointing as I have always been pleased with Hodges Mazda. More
Malcom was very transparent and kept me informed every step of the way. I teach service excellence to our news employees so I know it when I see it. step of the way. I teach service excellence to our news employees so I know it when I see it. More
The service center dealt with my problem quickly and professionally. They kept me apprised of the issues. Very satisfied with Hodges and would recommend highly. professionally. They kept me apprised of the issues. Very satisfied with Hodges and would recommend highly. More
Hodges Mazda is wonderful! The people are so kind, knowledgeable and efficient. Travis was a joy to work with. I know that I pay more to get an oil change done here, but it’s w The people are so kind, knowledgeable and efficient. Travis was a joy to work with. I know that I pay more to get an oil change done here, but it’s worth it! Thanks to the entire team!!!! More
No personal service. Every worker seemed to be worrying about finishing their work, that could wait, instead of helping customers. Every worker seemed to be worrying about finishing their work, that could wait, instead of helping customers. More