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Hodges Mazda - Service Center

Jacksonville, FL

4.6
775 Reviews

775 Reviews of Hodges Mazda - Service Center

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January 24, 2025

Sales Rep Seth was awesome. He made the experience easy and smooth. He got my fiancé and I both approved and were able to drive off the lot with new cars. He made sure to go More

by DeMario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tudor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Miller
January 23, 2025

I feel that I can trust Hodges Mazda to let me know what service my car needs and then to do a good job. The day I brought my car in for service I was nervous as I was having cancer surgery the following da More

by RUSWICKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Hamlin
January 23, 2025

Very pleasant and welcoming environment. Christian was great to work with, he’s really good at what he does. More

by MEGAN_ROSIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Hernandez
January 22, 2025

The staff was courteous and professional upon arrival. My vehicle was ready as promised when appointment scheduled. More

by CASSANDRAWOODS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
January 22, 2025

Buying experience was easy and fun. The staff were very friendly and helpful. My car was in perfect condition. More

by TUPYD
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bozeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth
January 21, 2025

once car was on the road for delivery, all was good. had issues with a code that appeared on the car on first try of delivery, had to take back to shop and then delivered a few days later More

by KELLY.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Rutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Grimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

The service rep was very helpful and listened to everything I had to say about the issues I was having with my car. More

by karbib06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Goodman
January 18, 2025

Riley Morgan is a great asset to your company and the service department. I would recommend him to anyone seeking a lesson on customer service More

by ndsteele1581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Morgan
January 17, 2025

Great Communication. Setting the appointment was easy and the overall experience was smooth. Glad we are part of the Hodges Mazda family. More

by DMORRIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
January 16, 2025

Great service from Riley. He kept me informed of the progress while I waited. He even recommended service that was covered under my plan that I was unaware of. More

by rr1814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Morgan - Service Advisor
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