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Hoffman Audi of East Hartford

East Hartford, CT

4.9
1,292 Reviews
When you choose Hoffman Audi of East Hartford, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard about Hoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Audi of East Hartford is here to help.
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700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,292 reviews

February 11, 2016

Buying Process Overall good experience, The only issue was the Dealer Fees - The Autotrader.com and the initial paper work had $429 & later it was $499! I paid $499! More

by girishddesai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bigge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena Escalera, Jackie Smith
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi girishddesai, Thank you for choosing Hoffman Audi of East Hartford and sharing your feedback on your experience. Our team is committed to ensuring you have an exceptional experience and we apologize for the miscommunication in regards to your Dealer Fee. If you have any additional questions on the amount please feel free to reach me at Sara.Scribner@hoffmanauto.com. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 11, 2016

Last minute scheduled service call Jason was awesome as usual. He is accommodating all of the time. He's attentive to my needs and is eager to provide exceptional service. My check e More

by TFASOLO01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hello TFASOLO01, Thank you so much for your feedback and continued trust in Hoffman Audi of East Hartford to keep your vehicle in excellent condition. Jason is always happy to ensure your vehicle is running efficiently. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

Purchased a Q7 My husband and I were very pleased with our car buying experience at Hoffman with Adrian Hester. He was very helpful locating the Q7 in the color I pr More

by CLAIREOSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Hester
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi CLAIREOSMITH, Thank you for choosing Hoffman Audi of East Hartford and sharing your feedback on our sales consultant Adrian. We are pleased to read that he was able to find the Q7 for you in the exact color you wanted. We trust you are loving your new Audi and look forward to servicing it for you to keep it running beautifully for the years to come. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

Fantastic, accommodating, and professional! Olivia at Hoffman Audi (East Hartford) is the best service consultant I have encountered during business with. She is professional, considerate, helpf More

by benchmark_solutions_lemoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi benchmark_solutions_lemoore, We are pleased to read your feedback on our advisor Olivia. She is always happy to ensure your vehicle is running safely and efficiently. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

Quick , easy , helpful and friendly. I'm reviewing Sylvester from when I bought my car and Alexis from my recent service. Both were beyond words helpful, friendly and knowledgeable. Liter More

by JM9002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Serrano
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi JM9002! We appreciate you sharing your 5-star experience with Sylvester and Alexis. Our Audi team is dedicated to ensuring your are well informed, comfortable and you drive home in the exact vehicle you want. We look forward to seeing you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

Audi of East Harford is amazing!! From the moment I walked into the door of this dealership, it was an amazing experience. Dylan was knowledgable, professional and approachable. Anthol More

by BRITTDUSZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bigge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Shaskus, Drew White
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi BRITTDUSZA, Thank you for choosing Hoffman Audi of East Hartford. We are committed to providing the highest level of customer service and we are thrilled to read that you had an amazing experience with Dylan and Anthony. We appreciate you sharing your story and look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 10, 2016

I love my new Audi A-6 After more than ten years driving Lexus, I finally decided I was ready for a change and purchased a brand new Audi A-6. The whole process has been a j More

by K_PERUGINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Hester
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi K_PERUGINI, Thank you for choosing Hoffman Audi of East Hartford to purchase your beautiful new A6. We are thrilled to read that your having a blast and your enjoying the new technology. If you ever have a question about your vehicle or need to have any of the features demonstrated for you again just give Adrian a call. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

Best Service Ever, Bar None I have had my 2010 A4 serviced several times as part of its maintenance plan, most recently yesterday. Hoffman Audi provides the best service exper More

by FGWAY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bigge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason McGinnis
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi FGWAY33, Thank you for trusting Hoffman Audi of East Hartford to keep your A4 well maintained and running most efficiently. We appreciate your glowing feedback on our service department. They are a great team that is here to ensure you have an exceptional experience at every visit. Thank you for sharing your story and we look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

Used Audi A-5 I went down to the dealership looking into buying a used car. Sales person was knowledgeable. I felt no sales pressure. they did everything with a gr More

by DGRIFFIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Daniel
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hi DGRIFFINO, Thank you for choosing Hoffman Audi of East Hartford to purchase your A5. Our staff is dedicated to providing the highest level of customer service and ensuring you are completely satisfied with your vehicle. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 08, 2016

Strongly recommend Impressed with Professional and friendly service . .only take my car to Hoffman Audi dealer with trust and drive home happy. Strongly recommend Hoffma More

by 386675974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Feb 23, 2016 -

Hoffman Audi of East Hartford responded

Hello 386675974, Thank you for choosing Hoffman Audi of East Hartford and sharing your experience with Liz. We are here to ensure your vehicle is running efficiently and you drive home happy. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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