Hoffman Audi of East Hartford

Always very helpful people. Hoffman has its act together. Very responsive staff. Service experience has been fabulous for the last 5 years. Honest group who understand the custom Hoffman has its act together. Very responsive staff. Service experience has been fabulous for the last 5 years. Honest group who understand the customers perspective. More

Headlight modules had to be changed & dink fixed. As a new Audi owner this is my 2nd customer service visit with Hoffman Audi. I am very pleased with the service and professionalism that has been giv As a new Audi owner this is my 2nd customer service visit with Hoffman Audi. I am very pleased with the service and professionalism that has been given to me from my salesperson, Steve Steller to my service technician Jason McGinnis and to the loaner car tech Tony. They all made me feel special and assured me that the problem(s) would be taken care of, of which they were to my satisfaction. More

better than expected i thought a large dealership would be far from able to offer personal touch and follow up so pleasantly surprised...a good experience and i will be b i thought a large dealership would be far from able to offer personal touch and follow up so pleasantly surprised...a good experience and i will be back in the future More

Audi turbo replacement Olivia Roy was a great customer specialist and communicated everything that's be was going on as my car was being serviced. Great experience and I'm p Olivia Roy was a great customer specialist and communicated everything that's be was going on as my car was being serviced. Great experience and I'm proud to be an Audi customer. More

Oil Change Excellent experience! I highly recommend this dealership,all around great service! Adrian has been awesome,the service experience was excellent, I ca Excellent experience! I highly recommend this dealership,all around great service! Adrian has been awesome,the service experience was excellent, I can't find a negative thing to say! More

work finished sooner than expected. i would like to suggest that the invoices spell out the exact warranty work performed. the words warranty and a number are insufficient as a customer i would like to suggest that the invoices spell out the exact warranty work performed. the words warranty and a number are insufficient as a customer will not understand exactly what work under a recall was performed refer to customer 104100, invoice 71432 audi. thank you for your service More

Best service experience I've ever had! Truly the best experience I have ever had when it comes to service. They took my car in early, provided a clean very nice loaner, and communicated e Truly the best experience I have ever had when it comes to service. They took my car in early, provided a clean very nice loaner, and communicated every step of my service. Couldn't have had a better experience! More

Top Notch Business From the moment my husband and I stepped into Hoffman Audi 3 months ago to purchase my Q5, to the first 5,000 service provided yesterday, our experien From the moment my husband and I stepped into Hoffman Audi 3 months ago to purchase my Q5, to the first 5,000 service provided yesterday, our experience has been top notch! Every individual encountered is a true professional- courteous, respectful, knowledgeable and extremely efficient! More

Great Experience This was my first Audi purchase. This dealership was a pleasure to deal with. No pressure, worked with you to review all 3rd party pricing sources. This was my first Audi purchase. This dealership was a pleasure to deal with. No pressure, worked with you to review all 3rd party pricing sources. Dani was very knowledgable about all aspects of the car as well. He was very friendly and down to earth. If you are shopping for an Audi, this is the place for you. More

Flexible, efficient and friendly. Scheduling was easy, price was as quoted and my car was ready when promised. Everyone that I dealt with was knowledgeable and friendly. Having my car Scheduling was easy, price was as quoted and my car was ready when promised. Everyone that I dealt with was knowledgeable and friendly. Having my car washed was quite a nice surprise and greatly appreciated. More