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Hoffman Audi of East Hartford
East Hartford, CT
1,291 Reviews
When you choose Hoffman Audi of East Hartford, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard about Hoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Audi of East Hartford is here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,291 reviews
July 18, 2004
When I first went to Hoffman Audi, I already owned an Audi from another dealer and was looking to replace it with a new one. I had since moved and Hoffman was nearby. I called to make an appointment, and Audi from another dealer and was looking to replace it with a new one. I had since moved and Hoffman was nearby. I called to make an appointment, and went in to see the car. After a test drive and some number wrangling, I got what I consider to be a fair price so I bought the car. I picked up the car the next day and all was great. <br>Fast forward 3 years....time to get a new car (by now I have alot of brand loyalty), so I called Hoffman and the original salesman was still there. Althought I'm sure he did not remember me, they are apparantly organized enough so that he was having intelligent conversation about me almost immediatly from his files (very impressive). Anyway, I told him what options I wanted, and to call me back with a price. Later that afternoon he did so I went down to pick out a color from a car on the lot with the options I wanted. I picked a color (no testdrive necessary), signed the papers, and picked up the car the next day. Simple as can be.<br>Lastly, service is first rate. The car is always ready promptly and even unusual things are catered to quickly. The only (small) problem is that it gets busy in the AM at the service department, so a 10 minute wait is not unheard of. More
by QuattroLoyalist
Employees Worked With
Elliot Matos
