Hoffman Audi of East Hartford

Hoffman Motors greets customers speedily, very helpful in our decisions without pushing us to upgrade, etc. our decisions without pushing us to upgrade, etc. More

Great experience - friendly, knowledgeable and helpful sales team made the whole process fast and efficient!! sales team made the whole process fast and efficient!! More

Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena and Vasilios. Great communication of status. Thanks for the great service.Thank you Athena and Vasilios. More

Everything was perfect until after I picked up the car. When I left I had to pick up our two kids 5 year old and 18 mos old and saw that the car seats were not in place. A simple “hey we had to move the ca When I left I had to pick up our two kids 5 year old and 18 mos old and saw that the car seats were not in place. A simple “hey we had to move the car seats”. I wouldn’t have continued on my way after getting the car and would have taken the few minutes to reinstall them at the dealer. It’s much harder with a toddler in hand and keeping an eye on the 5 year old More

I come in once annually for service maintenance on my 2021 SQ5. Diana was my service rep yesterday. I appreciated her careful explanation about what needed to be done and why (four new tires and alignmen 2021 SQ5. Diana was my service rep yesterday. I appreciated her careful explanation about what needed to be done and why (four new tires and alignment) and her attention to details. Everything was accomplished just as she said and I think the car rides better. Good to see Rocky, Rob, Bobby are still there. I love the car but great, trustworthy service is always key. Thank you, Diana and Team! More

I waited outside for 10 minutes & inside for another 10-15 minutes for anyone for service. The windows on the loaner were so dirty I could hardly see while driving. When I arrived to pick up my car, the 10-15 minutes for anyone for service. The windows on the loaner were so dirty I could hardly see while driving. When I arrived to pick up my car, the attendant had to ask me where it was. More

Timely Efficient Rob got me in for service on short notice. Work was ready on time and well done notice. Work was ready on time and well done More

SERVICE WAS PROMT, HIGH QUALITY WITH NO ISSUES. ROB TOOK EXTRA CARE TO MEET MY SCHEDULE. OFFERED ALTERNATIVE PROCESS. ROB TOOK EXTRA CARE TO MEET MY SCHEDULE. OFFERED ALTERNATIVE PROCESS. More

Hoffman audi went out of their way to provide a loaner on short notice. My vehicle was ready on time. I couldn’t be more satisfied with the experience. short notice. My vehicle was ready on time. I couldn’t be more satisfied with the experience. More

Hoffman Audi if Hartford is a professional and personable dealership. Their service department is attentive and accommodating. dealership. Their service department is attentive and accommodating. More