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Hoffman Audi of East Hartford

East Hartford, CT

4.9
1,301 Reviews
When you choose Hoffman Audi of East Hartford, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. In store or online, Hoffman Audi of East Hartford is here to help.
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700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,301 reviews

March 27, 2017

Excellent Customer Service I leased an Audi Q5. They made the process extremely efficient, easy and fast. While there was a small mix-up in what features were in the vehicle (wh More

by malainasylvestre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew White, Ron Palladino, Zachary Hoffman
Mar 28, 2017 -

Hoffman Audi of East Hartford responded

Hello Malainasylvestre Thank you for choosing Hoffman Audi of East Hartford and congratulations on the lease of your new Q5! We are glad to hear that Ron and the team were efficient, easy, and fast and when there was a mix-up Ron fixed it without question promptly. Thank you for the recommendation! We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 26, 2017

Recall pump The people at Audi Service go out of their way to do a good job. Communication is excellent (Alex) And drivers are courteous and efficient (Deann More

by SHILOH6477
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver Deann), Adrian Hester, Alexis Serrano
Mar 28, 2017 -

Hoffman Audi of East Hartford responded

Hello SHILOH6477, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that our driver was courteous and efficient and that Alex provided you with great communication. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 25, 2017

New Q3 I recently purchased a Q3 from Hoffman. Peter Helou made the process enjoyable and painless. I would highly recommend both Peter and Hoffman to my fri More

by gryphon1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Helou, Josh Gomes
Mar 28, 2017 -

Hoffman Audi of East Hartford responded

Hi gryphon, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the Purchase of your new Q3! We are pleased to read that Peter made the process enjoyable and painless! Thank you for your recommendation and see you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 23, 2017

Great experience The Sales representative Mark Natter and General Sales Manager Zachary Hoffman, were a pleasure to work with. I could not be happier with my new Audi More

by DKLEINMAN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Natter, Zachary Hoffman
Mar 23, 2017 -

Hoffman Audi of East Hartford responded

Hello DKLEINMAN0, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new A6! We are happy to read that Mark and Zach were a pleasure to work with and that Mark took the extra time to explain all the new features of your new vehicle. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 22, 2017

Efficient and timely. The entire experience was outstanding from scheduling to service completion. We have been Hoffman sales and service customers since 1988. Their attent More

by Audi Duty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Mar 22, 2017 -

Hoffman Audi of East Hartford responded

Hello Audi Duty, Thank you for continuing to trust Hoffman Audi of East Hartford for your vehicle service needs. We are glad to hear that our team ensured that the entire experience was outstanding from start to finish and provided great attention to providing exceptional customer service. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 22, 2017

Great Experience The system is efficient and easy to use. The people are friendly, competent, and accommodating. I highly recommend the Service Department. I had More

by JBRAKONIECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Natter
Mar 22, 2017 -

Hoffman Audi of East Hartford responded

Hello JBRAKONIECKI, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that our team was friendly, competent, and accommodating. Thank you for your recommendation! We look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 22, 2017

Outstanding and thorough Outstandingly thorough attention to every aspect of service including: quick scheduling, texting appointment reminders, service intake, shuttle servi More

by Robert Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Mar 22, 2017 -

Hoffman Audi of East Hartford responded

Hello Robert, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team was thorough and provided attention to every detail of the process from making the appointment to delivering your vehicle back to you cleaned! We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 21, 2017

Great Service I bought and service my Audi at Hoffman and they have exceeded my expectations in all aspects. I would highly recommend hoffman Audi to all of my frie More

by ATOCONNOR1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Mar 21, 2017 -

Hoffman Audi of East Hartford responded

Hello ATOCONNOR1, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that our sales and service team exceeded all your expectations. Thank you for your recommendations and we look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

Excellent service! Everyone I work with at Hoffman Audi is always professional and helpful. Their commitment to qualify never ceases to impress. Thanks for all the help. More

by JACK.SENNOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Mar 20, 2017 -

Hoffman Audi of East Hartford responded

Hello JACK.SENNOTT, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that our team was professional, helpful, and are committed to ensuring a great experience. See you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

March 17, 2017

Great Place I love this place everyone friendly and great service overall I definitely recommend buying a vehicle and get it serviced at this East Hartford locati More

by Ammar Olabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
Mar 20, 2017 -

Hoffman Audi of East Hartford responded

Hi Ammar, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team was friendly and provided you with overall great service. Thank you for your recommendations and we look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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