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Hoffman Audi of East Hartford
East Hartford, CT
1,287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,287 reviews
December 02, 2016
Professional, top-notch service I have never worked with a dealership that has provided such great customer service. From quick diagnosis to shuttle service and honest discussion ab I have never worked with a dealership that has provided such great customer service. From quick diagnosis to shuttle service and honest discussion about what repair work is mandatory and what can wait....the customer service was outstanding. Thanks to Athena and team! More
by JULIEKAY99
Verified CustomerEmployees Worked With
The young man who shuttled me back to the dealership was outstanding. I didn't get his name!, Athena Lindquist
December 01, 2016
Professional Service provided was the installation of purchased parts which was completed on a timely and professional manner. Installation was finished as promi Service provided was the installation of purchased parts which was completed on a timely and professional manner. Installation was finished as promised and I am very satisfied./ More
by SEAGAR3
Employees Worked With
Dylan Bigge
November 30, 2016
Great. Service was prompt and all paperwork was ready when I returned to pick up my car. The jitney shuttle was in good repair and timely. Service was prompt and all paperwork was ready when I returned to pick up my car. The jitney shuttle was in good repair and timely. More
by SHIELDSDAY
Employees Worked With
Alexis Serrano
November 30, 2016
recall I brought car in for Audi authorized recall. Loaner car was available, same model as my car but current year. Recall was taken care of, car returned w I brought car in for Audi authorized recall. Loaner car was available, same model as my car but current year. Recall was taken care of, car returned washed. More
by RRAPPAP
Employees Worked With
Jason McGinnis
November 30, 2016
Excellent Service The service dealt with a recall requested by Audi. The response was very rapid and I had no trouble making an appointment. My car was picked up and The service dealt with a recall requested by Audi. The response was very rapid and I had no trouble making an appointment. My car was picked up and returned as per the agreement when I purchased the car and the driver was extremely pleasant and accommodating a was Rob my service manager. More
by BBLECHNER2
Employees Worked With
Robert Hlasyszyn
November 30, 2016
Low pressure and Hassle free Our sales experience with Steve was exceptional. He provided a great overview of the car and input to other options we considered. Steve and the sal Our sales experience with Steve was exceptional. He provided a great overview of the car and input to other options we considered. Steve and the sales manager, Dani, worked with us and provided a good deal. I would definitely recommend Hoffman and specifically Steve Steller to anyone considering an Audi. More
by RSCILLIA
Employees Worked With
Steve Steller, Dani Sayegh
November 30, 2016
Excellent and convenient service I appreciate Alex's always positive attitude. He is very accommodating and communicates well. The car was taken in for service without a scheduled app I appreciate Alex's always positive attitude. He is very accommodating and communicates well. The car was taken in for service without a scheduled appointment and the work was done without delay. More
by SEAN4
Employees Worked With
Alexis Serrano
November 29, 2016
Great Experience Everyone was great from the service consultant to the shuttle driver. I was very pleased with the communication I received throughout the service pro Everyone was great from the service consultant to the shuttle driver. I was very pleased with the communication I received throughout the service process. Thanks! More
by SANDYC
Employees Worked With
Tom the shuttle driver, Athena Lindquist
November 25, 2016
Very efficient service Service advisor was excellent, since this is my first service on the car I am pleased. I look forward to building a good relationship with this servi Service advisor was excellent, since this is my first service on the car I am pleased. I look forward to building a good relationship with this service advisor and this audi dealership. More
by wildwillow599
Employees Worked With
Robert Hlasyszyn
November 24, 2016
5k maintenance on 2016 Audi Unbelievably awesome service. Everybody was super nice and helpful. I was even offered a breakfast sandwich! I did not had it as I had a breakfast bef Unbelievably awesome service. Everybody was super nice and helpful. I was even offered a breakfast sandwich! I did not had it as I had a breakfast before I went for the car maintenance but I was very impressed by the offer. I waited for 1.5 hours very comfortably seated, connected to work and being very productive during that timeframe with work issues resolutions and completing unfinished tasks. A very good experience indeed... THANK YOU!!! More
by MALGORZATA_MAKUCH
Employees Worked With
Athena Lindquist
