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Hoffman Audi of East Hartford

East Hartford, CT

Overview
Employees
Reviews
4.9
1,304 Reviews
When you choose Hoffman Audi of East Hartford, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. In store or online, Hoffman Audi of East Hartford is here to help.
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700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,304 reviews

November 02, 2016

New audi q7 This was my 6th Audi with Hoffman. Worked with Mark Natter again, great salesman, gets to the point, and is a pleasure to work with. I would highly r More

by TODDM1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Natter, Drew White
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Nov 02, 2016 -

Hoffman Audi of East Hartford responded

Hello TODDM1234, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new Q7. We are pleased to hear that Mark and the team were a pleasure to work with and get right to the point. It is fantastic to hear that this is the 6th Audi you have purchased from us and we appreciate your recommendation! See you when your vehicle is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 01, 2016

Very good. Helpful and fast. Do a great job. Communicate well and have me a loaner car to use. Have been great about warranty and regular service. More

by CHARLIECAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2016 -

Hoffman Audi of East Hartford responded

Hi CHARLIECAHN, Thank you for trusting Hoffman Audi of East Hartford with your vehicle service needs. We are pleased to read that our team was very helpful and fast and that you enjoyed our loaner vehicle service. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 01, 2016

Great experience This is my first time at Hoffman Audi. Stacey gave a good and easy deal ... and she was assisting me a lot when I pick up the car. I was so happy More

by COW3132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Violette
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Nov 02, 2016 -

Hoffman Audi of East Hartford responded

HelloCOW3132, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to hear that Stacey and the team answered all your questions and explained the features of your new Audi thoroughly. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 01, 2016

service advisor Extremely helpful and knowledgeable. Service advisor greeted me warmly. Shuttle ride was waiting and pick up was on time. Overall, a great experien More

by DKLEINMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2016 -

Hoffman Audi of East Hartford responded

Hi DKLEINMAN0, Thank you for Trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that our team was helpful and knowledgeable and that you enjoyed our shuttle service. We value you as our customer and appreciate your recommendation, we are dedicated to ensuring that your vehicle is running safely and efficiently. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 01, 2016

These folks make it happen! These folks make car buying painless!!! Peters was extremely helpful, consistent, patient, accessible, answered all my questions, took care of proble More

by AMDOLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Helou
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Nov 02, 2016 -

Hoffman Audi of East Hartford responded

Hello AMDOLINGER, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to hear that Peter and the team made your car buying experience painless with their helpful, consistent, patient and accessible attitude. We value you as our customer and are dedicated to ensuring that you have an exceptional experience at every visit. See you when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 01, 2016

Good Services Michael did a great job in assisting me on the service. He had a detailed explanation on the services needed and helped arrange a similar size rental More

by XUYSMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
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Nov 02, 2016 -

Hoffman Audi of East Hartford responded

Hello XUYSMILE, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that Michael and the team gave you a detailed explanation of the maintenance needed for your vehicle and arranged a loaner vehicle for you. We are dedicated to ensuring your vehicle is running safely and efficiently and we look forward to seeing you again soon! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 31, 2016

no complaints my visit to the dealership went exactly as I would have expected. I was in for routine service and no issues arose during the derive visit. So I have More

by joespa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2016 -

Hoffman Audi of East Hartford responded

Hello joespa, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team performed the maintenance to your vehicle to your standard and without any issues. We value you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you again at your next appointment. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 31, 2016

Great service Alexis explained what needed to be done and the timeframe. He kept me updated and even had my car serviced in a shorter time than expected. More

by SEAN.PAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
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Oct 31, 2016 -

Hoffman Audi of East Hartford responded

Hi SEAN.PAGE, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Alexis and the team thoroughly explained the maintenance your vehicle needed and kept you updated on the progress every step of the way. We value you as our customer and are always here to ensure that your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 30, 2016

Patience It took us two years to decide which vehicle we wanted and during that time Dylan was very patient and cordial with us. He worked with us until we fou More

by VINM63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bigge
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Oct 31, 2016 -

Hoffman Audi of East Hartford responded

Hello VINM63, Thank for you choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to hear that Dylan was very patient and cordial to work with and that he helped you find the exact vehicle to suit all your needs. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you’re in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 28, 2016

Service Above and Beyond Expectation It was service above and beyond expectation when I had my car serviced at Hoffman Audi with Rob Hlasyszyn. I brought the car in for a particular issu More

by GTWHTFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2016 -

Hoffman Audi of East Hartford responded

Hi GTWHTFD, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Rob and the team were able to address your original concerns while also informing you of other issues your vehicle needed addressed. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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