
Hoffman Audi of East Hartford
East Hartford, CT
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Excellent Service! Athena Lindquist did a superb job checking me in and out and making sure everything went smoothly. She's warm, friendly, professional and very efficie Athena Lindquist did a superb job checking me in and out and making sure everything went smoothly. She's warm, friendly, professional and very efficient. More
Excellent first experience! Everything went very smoothly and in the time that was predicted! Michael was very extremely nice. Not only he helped me with the car I came with but Everything went very smoothly and in the time that was predicted! Michael was very extremely nice. Not only he helped me with the car I came with but also gave me some very good tips about our other Audi. I will definitely recommend Hoffman to my family and friends. Great job!! More
Across the Miles I live and work in Chicago and my car is garaged at my home in West Hartford so I assumed I couldn't get my to service check up. Sylvester Evans emai I live and work in Chicago and my car is garaged at my home in West Hartford so I assumed I couldn't get my to service check up. Sylvester Evans emailed me to remind me of my routine service. When I explained ai was unable to get my Audi to the Hoffman facility, he offered to pick it up in West hartford and deliver it back for me. I was able to pay my charges online and was delighted with this service. I was in Chicago the entire time. More
Good Service, Detail was lacking Everyone was very friendly and the service was handled great. However the vacuuming and detailing of the car was sub-par. If you are going to do somet Everyone was very friendly and the service was handled great. However the vacuuming and detailing of the car was sub-par. If you are going to do something then it should be done well, and this was not. There was dirt on the floor mats and the windows looked like they had a lot of spray/cleaner residue on them. More
Overall a good experience Dealer was attentive prior to making the sale. Dealer said they were proficient with handling out of state residents buying a car in CT however they Dealer was attentive prior to making the sale. Dealer said they were proficient with handling out of state residents buying a car in CT however they need to become more familiar with the RMV/Insurance paperwork needed. Finance paperwork handling was quick. Car presentation in storeroom nice touch. More
Great first experience with Hoffman Hoffman's appointment service via phone was awful. But once at the service center in E. Hartford, the service was excellent. Friendly, professional, Hoffman's appointment service via phone was awful. But once at the service center in E. Hartford, the service was excellent. Friendly, professional, waiting area full of amenities, informative staff, quick in/out, loaner vehicle offered, convenient text communications during the repair process. I will return for future service. More
Awesome experience! I felt "at home" at Hoffman from the moment I walked in. There was absolutely no pressure from anyone, everyone was extremely helpful and friendly wit I felt "at home" at Hoffman from the moment I walked in. There was absolutely no pressure from anyone, everyone was extremely helpful and friendly without being in-your-face. Rpn Palladino was knowledgeable and attentive to my needs. More
Excellent Service Brought my 2016 S4 in for its 15k service. Scheduled a week in advanced and received a loaner. Quick in and quick out, and all work was done as expect Brought my 2016 S4 in for its 15k service. Scheduled a week in advanced and received a loaner. Quick in and quick out, and all work was done as expected. Have brought my car in twice for service and couldn't be more pleased. More
Audi Krauss 2012 A4 Alles Gut Gut arbiete. Everyone there within the dealer ship were very amicable and affable as well as professional. Michael was very knowledgeable Alles Gut Gut arbiete. Everyone there within the dealer ship were very amicable and affable as well as professional. Michael was very knowledgeable and personable. More
Excellent experience Olivia was prompt, knowledgeable, attentive and friendly. She answered my every question and took care of everything in a quick and efficient manner. Olivia was prompt, knowledgeable, attentive and friendly. She answered my every question and took care of everything in a quick and efficient manner. She followed up with requested information. The only comment I would make is that I was expecting a phone call when the car was ready, and I received a text message instead. I was not expecting this and was not aware of this for several hours. More