
Hoffman Audi of East Hartford
East Hartford, CT
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Rocky was friendly, professional, and accommodating. He answered all my questions, never rushing me. Rocky told me what I could/should have done at this visit without pressure. I refused at first, bein He answered all my questions, never rushing me. Rocky told me what I could/should have done at this visit without pressure. I refused at first, being a grumpy, jaded customer. There was no shame or judgment, which put me at ease. I ended up getting all the things he recommended and felt good about it. When I came back to get my car he was there to walk me out to my car and make sure I was good to go. There was no pawning me of on someone else or leaving me to find my grey SUV in a sea of them. Hands down best experience I’ve ever had with car maintenance. More
Hoffman Audi of East Hartford Customer Service is Excellent. They truly care and it's shown in the quality of care they provide for you & vehicle. WaYyyyyy to go service team.... Excellent. They truly care and it's shown in the quality of care they provide for you & vehicle. WaYyyyyy to go service team.... More
Hoffman Audi is a wonderful place to bring my car in for service. Work is done thorough and in a timely manner. And I am always updated on the progress of my vehicle. Also, Athena is an absolute wonderful p service. Work is done thorough and in a timely manner. And I am always updated on the progress of my vehicle. Also, Athena is an absolute wonderful person with great knowledge and always very helpful. She always makes me feel at ease when getting any jobs done, whether it’s an oil change or a big job. I truly appreciate her and and everyone there. More
best service experience i’ve had by any dealership , i would definitely recommend bringing your car here for service. would definitely recommend bringing your car here for service. More
Engaged Hoffman Audi to perform a "CPO-level" used car inspection on a vehicle I'm a interested in buying from a 3rd party dealer. They did a video walkthrough and complete report/write-up that I shared inspection on a vehicle I'm a interested in buying from a 3rd party dealer. They did a video walkthrough and complete report/write-up that I shared with the 3rd party. Robert was very proactive and helpful throughout the entire process. I live 2.5 hours away, did this all remotely, and the entire process was seamless. More
Good experience. Service representative (Athena Lindquist) was outstanding. On time, professional, satisfying experience. I will return. Service representative (Athena Lindquist) was outstanding. On time, professional, satisfying experience. I will return. More