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Hoffman Audi of East Hartford

East Hartford, CT

4.8
1,287 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,287 reviews

September 01, 2016

Buying new Q3 Location was immaculate, friendly and professional. No complaints whatsoever on my experience. I've bought two cars at Hoffman Audi, and would buy my More

by MATTHEW.CONBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Natter
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hello MATTHEW.CONBOY, Thank you for choosing Hoffman Audi of East Hartford and congratulations on your recent purchase. We are pleased to hear that you enjoyed our showroom and that our team was friendly and professional. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you’re in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 01, 2016

I love my new Audi s6 This was actually my seventh or eight purchase between Hoffman Porsche/ Audi and I am well satisfied. Steve and his team were great, I highly recommen More

by LAT996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Steller
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hello LAT996, Thank you for choosing Hoffman Audi of East Hartford and congratulations on your most recent purchase. We are pleased to hear that Steve and the team were able to ensure that you are completed satisfied with your purchase. We value you as our customer and are dedicated to ensuring you have an exceptional experience at every visit. See you when your vehicle is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 31, 2016

Vehicle service Michael was very helpful, taking the time to explain the purpose of the work I had done. He is accessible, approachable, and has a welcoming sense of More

by CHELSEA.BOURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael interlandi
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hello CHELSEA.BOURN, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Michael and the team were very helpful and took the time to explain all the maintenance your vehicle needed. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 31, 2016

Good service Prompt service and good customer care. Keeps us updated about service and up-to-date about plan and cost of service. Always maintained good communic More

by RAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello RAJ, Thank you for trusting Hoffman Audi of East Hartford for your vehicle servicing needs. We are pleased to hear that our team was prompt with good customer care, and kept you updated every step of the way. We are dedicated to ensuring that your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 31, 2016

Fabulous service, great staff. I live in Westfield, MA and travel to Hartford (not Springfield, ahem) for all Audi services. I have bought two Audi's from Hoffman and they have alw More

by Ms TT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel, usually Tony, Robert Hlasyszyn
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hi Ms TT, Thank you for continuing to trust Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Rob, Joel, tony and the team provide you with professional, courteous, and meticulous service for your Q7 and your TT. We value you as our customer and thank you for providing your feedback and for making the drive to come visit us! See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 30, 2016

Treated very Respectfully I accompanied my mother as she test drove both the A3 and the A4. The salesman, Ron Palladino, was great - very accommodating and very thorough in he More

by Deb148
Recommend Dealer
Yes
Employees Worked With
Ron Palladino
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hi Deb148, Thank you for choosing Hoffman Audi of East Hartford and for providing us with your feedback about your recent visit. We are pleased to hear that Ron and the team were able to match your mother with a vehicle to suit all her needs. We value our customers and are dedicated to ensuring an exceptional experience at every visit. Please let us know anytime you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 30, 2016

Great experience Buying our Q5 was a great experience. Pete H went out of his way to ensure all of our 'wants' were met. He was very courteous & helpful. We highly More

by RAA
Recommend Dealer
Yes
Employees Worked With
Peter Helou
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello RAA, Thank you for choosing Hoffman Audi of East Hartford and for providing us with feedback about your recent visit. We are pleased to hear that Peter and the team went out of their way to ensure that the vehicle you left with was exactly what you wanted in a courteous and helpful manner. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. We look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 30, 2016

Purchased new audi When shopping around for a new vehicle we went to several dealerships. Our children were with us as well. Hoffman audi was informative, to the point, More

by GJBENDAVID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Violette, Drew White, Ron Palladino
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello GJBENDAVID, Thank you for choosing Hoffman Audi of East Hartford and for providing us with feedback about your recent purchase. We are happy to hear that our team was informative, to the point, and mindful of your time, as well as walking you through all the features and answering your questions. We are dedicated to ensuring an exceptional experience at every visit and are here for you anytime you have any questions or service needs. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 30, 2016

80K total makeover Needed brakes, fluid lines, electronics in dash from service. Excellent - everything working beautifully. Needed new front bumper panel. Asked fo More

by MMACAW2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic - do not remember his name - very interactive a clear explanations of things that needed to be done., Robert Hlasyszyn, Jason McGinnis
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi MMACAW2, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are sorry that your front bumper panel was not painted to correct color you requested, however we are pleased to know that you enjoyed our loaner service and that all of the work you requested was completed within the estimated time. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently. Please let us know anytime you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 29, 2016

Extremely Satisfied!! As always extremely satisfied with Hoffman Audi and the service team, especially Athena as she always goes the extra mile. The techs are always on poi More

by jonponti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hi jonponti, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Athena and the team went the extra mile to ensure that your vehicle’s service was performed to your expectations. We are dedicated to ensuring that your vehicle is running safely and efficiently and look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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