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Hoffman Audi of East Hartford

East Hartford, CT

4.8
1,287 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,287 reviews

August 23, 2016

Wonderful people, wonderful dealership! Ron Palladino, our salesman, is absolutely top notch! The manager, Danny, just as great! We never found anything confusing, negative, or unpleasant More

by GFLINTON
Recommend Dealer
Yes
Employees Worked With
danny, Drew White, Ron Palladino
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hello GFLINTON, Thank you for choosing Hoffman Audi of East Hartford and for providing us with feedback about your recent visit. We are happy to read that Ron, Danni and the sales team ensured that you were happy and comfortable in every step of the process, and answered all your questions and concerns. Please let us know anytime you have any questions or service needs as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 23, 2016

Very smooth! Peter, kept updating as needed and very helpful. Easily approachable. Went extra mile to make sure it was a smooth transition. Jackie, guided well More

by NR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Smith, Peter Helou
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi NR, Thank you for choosing Hoffman Audi of East Hartford and for providing us with your feedback about your recent purchase. We are pleased to hear that Peter, Jackie and the team were approachable, helpful, and went the extra mile to ensure that your transaction and buying experience was smooth and easy. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you when you’re in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 23, 2016

Oil change was a pleasure dealing with him. Was very friendly and easy going. Answered my questions I had and was prompt with answers . Would use Alex again More

by ASHLEYRRT1313
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi ASHLEYRRT1313, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that Alex and the team were friendly, easy going, and answered all your questions in a prompt manner. We are dedicated to ensuring that your vehicle is running safely and efficiently and look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 23, 2016

very convenient No issues, easy to schedule and pick up. Car was completed as promised. Location is convenient. Service was fast. Why do I have to put twenty five wor More

by SEAN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello SEAN4, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that our team was able to perform the necessary maintenance in a prompt and easy manner. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 22, 2016

My New Car Experience Everyone was great at Hoffman. I had a particular vehicle in mind, was almost to the end of my BMW lease, I made an appointment, and everyone worked More

by ETJ64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Shaskus, Stacey Violette, Drew White
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi ETJ64, Thank you for choosing Hoffman Audi of East Hartford and for providing us with your feedback about your recent visit. We are pleased to hear that our sales team was able to work with you to turn your BMW lease and get you into the vehicle you wanted. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 22, 2016

Exceptional customer service I would like to commend the following staff members, Stacey Violette, Jackie Smith and Dani Sayegh for their outstanding customer service in the rece More

by UNDERWRITEREAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Smith, Dani Sayegh, Stacey Violette
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hello UNDERWRITEREAL, Thank you for choosing Hoffman Audi of East Hartford and providing us with your feedback about your recent visit. We are happy to hear that Stacey, Jackie, Dani and the team provided you with great customer service with the lease of your Audi Q5. We value you as our customer and are dedicated to ensuring you have an exceptional experience at every visit! See you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 20, 2016

Excellent From the moment I dropped off my car to the minute I got my car back was positive experience. It was quick and easy. My car was fixed within 3 hours a More

by DJLONGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Matos, Sylvester Evans
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi DJLONGO, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that you enjoyed our loaner vehicle and that the maintenance on your car was performed in a quick and easy manner. We value you as our customer and are dedicated to ensuring your Audi is running safely and efficiently. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 20, 2016

Quick fair service My A4 was vibrating at speed. I thought it might be wheel-tire balance issue, but, also, possibly need for 4W alignment. Also needed breaks checked More

by ERICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hello ERICH, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Olivia and the team addressed all your concerns with your A4 and that your enjoyed our loaner vehicle. We value you as our customer and are dedicated to ensuring that your Audi is running safely and efficiently. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 19, 2016

Quick response I had a problem with my brakes. I noticed it on Wednesday and had a long road trip planned for Friday. I called them and they were able to get my br More

by TKNOX01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Alexis Serrano
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hello TKNOX01, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that our team was able to replace your brakes before your planned road trip in a professional manner. We value you as our customer and are always here to ensure your vehicle is running safely and efficiently. Thanks for the recommendation! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 19, 2016

Excellent service This was the first time I received service at Hoffman Audi and it was excellent. After a repair was completed another undiagnosed issue arose requirin More

by DCAR550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi DCAR550, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that our service staff was able to address the issue that arose with your vehicle in a prompt manner. Thank you for providing us with you feedback and for your recommendation! We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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