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Hoffman Audi of East Hartford

East Hartford, CT

Overview
Employees
Reviews
4.9
1,296 Reviews
When you choose Hoffman Audi of East Hartford, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. In store or online, Hoffman Audi of East Hartford is here to help.
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700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,296 reviews

August 29, 2016

Extremely Satisfied!! As always extremely satisfied with Hoffman Audi and the service team, especially Athena as she always goes the extra mile. The techs are always on poi More

by jonponti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hi jonponti, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Athena and the team went the extra mile to ensure that your vehicle’s service was performed to your expectations. We are dedicated to ensuring that your vehicle is running safely and efficiently and look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 29, 2016

Best dealer service I normally do not go to dealer as I have had many bad experiences with them. Recently purchased a certified used Audi and so far very pleased with th More

by THOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
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Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello THOLM, Thank you for choosing Hoffman Audi of East Hartford and for providing us with your feedback about your recent visit. We are pleased to hear that our dealership was able to give you a good experience. We are dedicated to ensuring that our customers have an exceptional experience at every visit and we look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 27, 2016

A6 Service The welcome group was quick and responsive. Oliva was extremely pleasant and helpful. The car was cleaned in addition to the service which is always More

by leeusaf15e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Report | Print
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hi leeusaf15e, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Olivia and the team were quick, responsive, and extremely pleasant and helpful. We are dedicated to ensuring that your vehicle is running safely and efficiently as well as delivering a nicely washed car. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 26, 2016

Awesome Great service , Ron palladino really helped me out ! Defiantly will tell my friends to go here I'm looking foward to my next service as well. More

by MR.MOGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palladino
Report | Print
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello MR.MOGOR, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that Ron and the team provided you with great service! We are dedicated to ensuring that your vehicle is running safely and efficiently. Thank you for the recommendation we look forward to seeing you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 26, 2016

SQ5 5k service Very friendly and happy to accommodate. Very accommodating in providing us with a loaner vehicle even though our vehicle was to receive only basic ser More

by APEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Report | Print
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello APEK, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that you enjoyed our loaner vehicle and that our team was accommodating, friendly and delivered prompt service. We are dedicated to ensuring your vehicle is running safely and efficiently. See you at your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 25, 2016

My first visit to Hoffman overall service very good from the time I arrived at the service dept. to the time I More

by STUL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Report | Print
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hi STUL, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that our team was able to make your first visit a positive one with our prompt service and helpful staff. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 25, 2016

TTRS service Had a good experience. First time at this dealership. Very friendly. Picked up my car in a timely fashion and all staff were very nice. More

by TTRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello TTRS, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that our team was able to give you a great experience at your first visit and that your vehicle was completed in a timely manner so we could get you back out on the road again as soon as possible. We look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 25, 2016

Tire repair The service center rapidly assessed my problem, and the service was prompt. Athena was the employee who managed my case. The shuttle service with Ed More

by ISAAC.SILVERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Other Employees : Ed and Dave: transportation
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Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello ISAAC.SILVERMAN, Thank you for choosing Hoffman Audi of East Hartford for your vehicle servicing needs. We are happy to hear that you enjoyed our shuttle service and that Athena and the team assessed the problem in a prompt manner and got you back out on the road again as soon as possible. We value you as our customer and are always here to ensure your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 24, 2016

Oil change was a pleasure dealing with him. Was very friendly and easy going. Answered my questions I had and was prompt with answers . Would use Alex again More

by ASHLEYRRT1313
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Report | Print
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi ASHLEYRRT1313, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that Alex and the team were friendly, easy going, and answered all your questions in a prompt manner. We are dedicated to ensuring that your vehicle is running safely and efficiently and look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 24, 2016

very convenient No issues, easy to schedule and pick up. Car was completed as promised. Location is convenient. Service was fast. Why do I have to put twenty five wor More

by SEAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Report | Print
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello SEAN4, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that our team was able to perform the necessary maintenance in a prompt and easy manner. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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