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Hoffman Audi of East Hartford

East Hartford, CT

4.8
1,287 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,287 reviews

August 15, 2016

Athena in service My service provider Athena, is exceptional in her customer service, absolutely courteous, helpful and very informative. I definitely felt taken care o More

by CAVALENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hi CAVALENE, Thank you for continuing to choose Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Athena and the team are helpful, courteous, informative, and provided you with great customer service. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 12, 2016

Fixed light blub on short notice They confirmed an appointment, greeted me upon arrival, told me how it would take, directed me to waiting area, completed the work within the time spe More

by PAUL.MANSOUR
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn, Olivia Roy, Athena Lindquist
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello PAUL.MANSOUR, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team made the repair to your light bulb in a prompt manner. We are dedicated to ensuring that your vehicle is running safely and efficiently as well as delivering a nicely washed vehicle. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 11, 2016

Service visit Very friendly staff.. Great customer service... Awesome lounge area.. Got free breakfast and free Audi stuff while I waited for my oil change.. Quick More

by ARINMIHAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hi ARINMIHAL, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that you enjoyed our waiting amenities and that our team was friendly and provided you with great customer service. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 11, 2016

Happy customer I have had my car serviced at Hoffman Audi East Hartford several times and am very pleased with their service department and dealership. My service ma More

by MIKW4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello MIKW4, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Athena and the team went above and beyond to ensure that your visits are as painless and efficient as possible and that we have overall given you a great experience every time. We value you as our customer and are dedicated to providing an exceptional experience at every visit. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 11, 2016

2010 A4 oil consumption issue - EXCELLENT SERVICE Athena lindquist was my service rep throughout my crazy journey of getting my car fixed and she was incredible. Her communication was great. She was a More

by JORDYN.RAINONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello JORDYN.RAINONE, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Athena and the team provided you with great communication and went above and beyond to ensure you were happy with your completed service. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 10, 2016

great customer satisfaction Great service, friendly, clean, on time knowledgeable. Adrian always come to say hello even when I'm just in for service. Ease of getting loaner is More

by ROLLINSLY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Hester, Olivia Roy
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello ROLLINSLY01, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team was friendly, clean, on time, knowledgeable, and overall provided you with great service. It’s also good to hear that Adrian came to say hello to you and ensure that everything was going well with our vehicle. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 10, 2016

Service Good experience. comfortable lounge as i waited and worked on computer.Service rep was very nice as well. all work done properly. thank you all More

by JIM19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello JIM19, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that you enjoyed our waiting area and that our team was nice and completed all the work properly and promptly. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 10, 2016

comfortable experience, smooth and efficient From the scheduling phone call, everything went exactly as they said it would and I even got out earlier then expected. Comfortable lounge area with W More

by KPICKETT55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrina Nelson
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hi KPICKETT55, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that you enjoyed our waiting area and that our team completed the maintenance on your vehicle faster than expected! We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 10, 2016

service call everything was friendly and very efficient. thank you for all you do to make it pleasant.olivia was a sweetheart and efficient on getting me out on t More

by CAPECYN817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hi CAPECYN817, Thank you for Trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team was very friendly and efficient and that Olivia ensured that everything was completed on time. Let us know anytime you have further questions or service needs as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 09, 2016

Great communications! Appreciate the text throughout the process on the car repair. Saved a lot of time not having to follow up! Also liked the heads up of additional wo More

by KBEATY0399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello KBEATY0399, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that you enjoyed our text system and that our team kept you up to date every step of the way and gave you suggestions on future work that your vehicle may need. We value you as our customer and are always here to ensure that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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