
Hoffman Audi of East Hartford
East Hartford, CT
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Athena in service My service provider Athena, is exceptional in her customer service, absolutely courteous, helpful and very informative. I definitely felt taken care o My service provider Athena, is exceptional in her customer service, absolutely courteous, helpful and very informative. I definitely felt taken care of. I have been a customer for about 10 years now and she is one of the best rep More
Fixed light blub on short notice They confirmed an appointment, greeted me upon arrival, told me how it would take, directed me to waiting area, completed the work within the time spe They confirmed an appointment, greeted me upon arrival, told me how it would take, directed me to waiting area, completed the work within the time specified and delivered me back a washed car.. More
Service visit Very friendly staff.. Great customer service... Awesome lounge area.. Got free breakfast and free Audi stuff while I waited for my oil change.. Quick Very friendly staff.. Great customer service... Awesome lounge area.. Got free breakfast and free Audi stuff while I waited for my oil change.. Quick turn around time More
Happy customer I have had my car serviced at Hoffman Audi East Hartford several times and am very pleased with their service department and dealership. My service ma I have had my car serviced at Hoffman Audi East Hartford several times and am very pleased with their service department and dealership. My service manager (Athena) is a true professional. She has made my visits painless and has gone above and beyond each time. I am not an easy customer to please, but this dealership has earned my respect and loyalty. More
2010 A4 oil consumption issue - EXCELLENT SERVICE Athena lindquist was my service rep throughout my crazy journey of getting my car fixed and she was incredible. Her communication was great. She was a Athena lindquist was my service rep throughout my crazy journey of getting my car fixed and she was incredible. Her communication was great. She was always reachable. She took such good care of me and went above and beyond and can't thank her and this service department enough. More
great customer satisfaction Great service, friendly, clean, on time knowledgeable. Adrian always come to say hello even when I'm just in for service. Ease of getting loaner is Great service, friendly, clean, on time knowledgeable. Adrian always come to say hello even when I'm just in for service. Ease of getting loaner is wonderful More
Service Good experience. comfortable lounge as i waited and worked on computer.Service rep was very nice as well. all work done properly. thank you all Good experience. comfortable lounge as i waited and worked on computer.Service rep was very nice as well. all work done properly. thank you all More
comfortable experience, smooth and efficient From the scheduling phone call, everything went exactly as they said it would and I even got out earlier then expected. Comfortable lounge area with W From the scheduling phone call, everything went exactly as they said it would and I even got out earlier then expected. Comfortable lounge area with WIFI access was a nice experience More
service call everything was friendly and very efficient. thank you for all you do to make it pleasant.olivia was a sweetheart and efficient on getting me out on t everything was friendly and very efficient. thank you for all you do to make it pleasant.olivia was a sweetheart and efficient on getting me out on time. More
Great communications! Appreciate the text throughout the process on the car repair. Saved a lot of time not having to follow up! Also liked the heads up of additional wo Appreciate the text throughout the process on the car repair. Saved a lot of time not having to follow up! Also liked the heads up of additional work needed and that they sought permission prior to commencing repair. More