Hoffman Audi of East Hartford

Accommodating and Professional On a what was forecast to be a hot summer day, my A6 air conditioner stopped working. A call to Hoffman service got me an appointment within the hour. On a what was forecast to be a hot summer day, my A6 air conditioner stopped working. A call to Hoffman service got me an appointment within the hour. The problem was diagnosed and service completed within an another hour and I was on my way back home. Excellent!! More

Stacey was fantastic! Stacey and Jackie @ Hoffman Audi in East Hartford were transparent, easy to work with and very accommodating. I will be back when we need an addition Stacey and Jackie @ Hoffman Audi in East Hartford were transparent, easy to work with and very accommodating. I will be back when we need an additional car. More

Very good service experience. I made the appointment on line and had planned to wait. I showed up a little early, but was helped immediately. Service was completed quickly and sa I made the appointment on line and had planned to wait. I showed up a little early, but was helped immediately. Service was completed quickly and satisfactorily. Car was returned in perfect condition. More

Saved the day I had a flat tire on I91 on my way from Vermont to Myrtle Beach with a completely loaded car. I called Audi Connect and Joel from Hoffman came out to I had a flat tire on I91 on my way from Vermont to Myrtle Beach with a completely loaded car. I called Audi Connect and Joel from Hoffman came out to help me out. The tire was destroyed and Joel called the dealership who started a search for a replacement tire. We went back to the dealership and they found a tire in a different town, but said it would take 3 hours to get it. They had a full service center and people out sick, but in the end, they took a tire from another new Q3 to replace mine and got us on the road in a couple of hours. The entire staff was helpful and worked hard to get us on our way. I wish I lived closer to Hoffman, because I would use them for all my service needs. More

First service at Hoffman Audi I brought my A5 in for its first service. The car was serviced promptly and efficiently. Olivia brought an element of refinement and elegance to the s I brought my A5 in for its first service. The car was serviced promptly and efficiently. Olivia brought an element of refinement and elegance to the service department which gives the whole experience an upscale feel. She is bright self motivated and super efficient. More

Quick and easy I brought my new A7 in for service without an appointment on Monday as my passenger from tire was leaking. My salesman Pete set it up, and Athena took I brought my new A7 in for service without an appointment on Monday as my passenger from tire was leaking. My salesman Pete set it up, and Athena took care of me right away, and the tire was fixed in less than an hour. Great job Hoffman Audi service!!! More

Great Service No long wait for a service appointment. Service personnel very friendly and informative regarding the work done and anything else needed. Used their s No long wait for a service appointment. Service personnel very friendly and informative regarding the work done and anything else needed. Used their shuttle service which was provided in a timely manner, again with very friendly personnel. Overall very good experience. More

Excellent Service The entire Hoffman staff is professional and provides excellent customer service. Olivia has a great customer service personality and is very knowledg The entire Hoffman staff is professional and provides excellent customer service. Olivia has a great customer service personality and is very knowledgeable. My appointment was taken on time and the estimate of service time was accurate. The waiting area is comfortable which makes it a pleasant place to wait for service. I'm impressed with the entire Hoffman experience. More

Excellent Service Rob, my service representative is a ten out of ten - very helpful and accommodating. Service carefully done and very rapidly. Excellent in condition Rob, my service representative is a ten out of ten - very helpful and accommodating. Service carefully done and very rapidly. Excellent in conditions very important to us. More

Service appointment I like the schedule service on line option. Got an appointment next morning. They took the car right away. I did have to go right back because a engin I like the schedule service on line option. Got an appointment next morning. They took the car right away. I did have to go right back because a engine light came on but they promptly addressed issue and I was on my way More