
Hoffman Audi of East Hartford
East Hartford, CT
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Great Service at Hoffman Audi Fast and easy - very comfortable waiting room with drinks and snacks. Everyone was professional, courteous and helpful. Additionally my car was clea Fast and easy - very comfortable waiting room with drinks and snacks. Everyone was professional, courteous and helpful. Additionally my car was clean and washed. What more can you ask for? More
Unsurpassed Customer Service! My Service Advisor is second to none, and she is the face of Hoffman Audi to me. Her name is Olivia Roy. Over the weekend, while across the country My Service Advisor is second to none, and she is the face of Hoffman Audi to me. Her name is Olivia Roy. Over the weekend, while across the country on business, I left her a voicemail outlining my wife's auto problem. First thing Monday morning, Olivia responded with a solution, and an appointment to fix the problem. She is attentive, detailed, knowledgeable, and very professional. More
1st time visit for my 2008 A6 for an oil change Great experience, Everybody was helpful and courteous. The loaner car process was as painless as could possibly be. The loaner was a 2016 A6. Texti Great experience, Everybody was helpful and courteous. The loaner car process was as painless as could possibly be. The loaner was a 2016 A6. Texting service status updates is the way to go. When I called because I had questions about the recommended service the service rep put the mechanic on the phone. The service rep greatly exceeded my expectations on the on answering my questions and walking me through the process. More
New tires and brakes Dropped my Q7 off for new tires and rear brakes. Got to drive a 2017 A4 which was really fun! The service was performed in a timely manner. Dropped my Q7 off for new tires and rear brakes. Got to drive a 2017 A4 which was really fun! The service was performed in a timely manner. More
Car Buying Experience It was the one of the best buying experience. The sales associate was knowledgeable and followed up and returned calls in a timely manner. Although th It was the one of the best buying experience. The sales associate was knowledgeable and followed up and returned calls in a timely manner. Although there is a closer dealership I would recommend anyone looking for a good car buying experience to consider Hoffman. More
AWESOME 1st class attention to customer, very courteous and,knowledgeable about their products. Although this is my first audi after having about 6 Hondas in 1st class attention to customer, very courteous and,knowledgeable about their products. Although this is my first audi after having about 6 Hondas in my lifetime. I am sold and rebranded as an audi owner for life. Thanks for this experience... More
Great overall experience Peter Helou was very helpful and went out of his way to make my first Audi experience enjoyable. I think I came away with a great deal on a car and P Peter Helou was very helpful and went out of his way to make my first Audi experience enjoyable. I think I came away with a great deal on a car and Peter helped with that throughout my time there. I will recommend Hoffman Audi to anyone that is in the market for a car. This is my third time dealing with Hoffman. More
Excellent first time experience with Hoffman Audi! This was my first experience with Hoffman Audi and it was a wonderful one. Brandon Chin was my salesman and he was excellent and extremely knowledgea This was my first experience with Hoffman Audi and it was a wonderful one. Brandon Chin was my salesman and he was excellent and extremely knowledgeable on the vehicles. I leased an Audi Q5 and the whole experience was quick and a positive one. Highly recommend this dealership! More
"Terrific Customer Service" The Hoffman Sales Group went above and beyond in every way; ensuring that I was happy with my purchase and any and all my questions and concerns add The Hoffman Sales Group went above and beyond in every way; ensuring that I was happy with my purchase and any and all my questions and concerns addressed. Fantastic group of professionals! More
Best service department hands down! I've owned many different premium brand vehicles and I have to say that Hoffman Audi blows them all away. Audi in general has amazing service, but Ho I've owned many different premium brand vehicles and I have to say that Hoffman Audi blows them all away. Audi in general has amazing service, but Hoffman still outshines them all. Whenever I get used to the excellent service, they surprise me by again raising the bar! I've had two BMW's from New Country in Hartford and the service is night & day with Hoffman being in the bright noonday sun.. More