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Hoffman Audi of East Hartford

East Hartford, CT

4.8
1,287 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,287 reviews

June 09, 2016

Top of the line The Hoffman Sales team, especially my friend Adrian Hester went out of his way to make sure I was happy with my new 2017 Audi A4. It is my 5th Audi wi More

by GTR525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Hester
June 08, 2016

Excellent people and work I've been impressed with the people and quality of workmanship at Hoffman Audi in East Hartford since day 1. Everyone has shown a level of conscientio More

by Chris S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrina, Alexis Serrano
June 07, 2016

Great service I dropped my car off overnight to have a check engine diagnosis and was able to pick my car up the next day with all of the issues fixed and very frie More

by N.RICH92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
June 07, 2016

NH lady gets 5 star treatment! I live in NH but work in CT Monday-Thursday. On Tuesday evening I had a malfunction light appear. I called the service department and from that point More

by MAURAWB0884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
June 06, 2016

25000 mile check and service A routine service visit. They did a great job; we were very happy. A great facility that does excellent work. We like the reminders mailed to us. More

by ECORTHOUTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Lafond
June 06, 2016

Not satisfied with there work My car was pulling to the right when they returned my car back to me which wasn't pulling when I drove it 60 miles to the dealership, which I know for More

by CLUFFMINTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic, Athena Lindquist
Jun 21, 2016 -

Hoffman Audi of East Hartford responded

Hello CLUFFMINTER, Thank you for choosing Hoffman Audi of East Hartford. We apologize for the frustration you experienced during your recent service visit. I have been informed by our Service Manager, Elliot Matos that after repairing the vacuum leak our technician recommended suspension and front end work which you declined to have completed. We would be happy to assist further as your satisfaction and safety is our goal. When it is convenient for you would you please call (860) 290-6168? We look forward to seeing you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 05, 2016

Top to bottom excellent service The team at Hoffman Audi of Hartford were excellent. Very easy to work with and understand my needs. Everything was very transparent. From sales to fi More

by JASONGIULIETTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Smith, James Aiello, Peter Helou
June 05, 2016

Lovin It I've had previous knowledge of Hoffman Auto Group before with a family member. She was very pleased. When I went looking for an Audi, there was no que More

by HMJMDELEON
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Violette, Drew White
June 05, 2016

How car shopping should be I recently purchased a Q3 from Hoffman. Although I'm not one to write reviews my salesperson, Peter, was very helpful and made my experience there eas More

by Rw2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Helou
June 04, 2016

Excellent customer service Elizabeth was attentive and communicated progress on repairs throughout the day. Very pleased. I would connect with her for my next appointment. Hopef More

by JAZZIED03
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Lafond
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