
Hoffman Audi of East Hartford
East Hartford, CT
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Top of the line The Hoffman Sales team, especially my friend Adrian Hester went out of his way to make sure I was happy with my new 2017 Audi A4. It is my 5th Audi wi The Hoffman Sales team, especially my friend Adrian Hester went out of his way to make sure I was happy with my new 2017 Audi A4. It is my 5th Audi with Hoffman and love the service as always More
Excellent people and work I've been impressed with the people and quality of workmanship at Hoffman Audi in East Hartford since day 1. Everyone has shown a level of conscientio I've been impressed with the people and quality of workmanship at Hoffman Audi in East Hartford since day 1. Everyone has shown a level of conscientiousness and concern over my satisfaction that is seldom experienced these days.FYI, you need to add Katrina to the list of Service individuals shown below. While she appears to be primarily a cashier, Katrina was invaluable in facilitating my last 2 appointments and is an outstanding asset to the Hoffman organization. More
Great service I dropped my car off overnight to have a check engine diagnosis and was able to pick my car up the next day with all of the issues fixed and very frie I dropped my car off overnight to have a check engine diagnosis and was able to pick my car up the next day with all of the issues fixed and very friendly service. More
NH lady gets 5 star treatment! I live in NH but work in CT Monday-Thursday. On Tuesday evening I had a malfunction light appear. I called the service department and from that point I live in NH but work in CT Monday-Thursday. On Tuesday evening I had a malfunction light appear. I called the service department and from that point on I revived top notch service. Being from out of town and with no prior history, I was not expecting much and was pleasantly surprised. From accommodating my emergency and needing my car the next day to the text updates fro Athena throughout the day to the smiling faces when I picked up my clean car, I was impressed! Definitely shared my experience with others in Ct. And if I decide to trade in my car Hoffman Audi will be my first stop! More
25000 mile check and service A routine service visit. They did a great job; we were very happy. A great facility that does excellent work. We like the reminders mailed to us. A routine service visit. They did a great job; we were very happy. A great facility that does excellent work. We like the reminders mailed to us. Would like the reminders to include a list of the services needed, if possible. More
Not satisfied with there work My car was pulling to the right when they returned my car back to me which wasn't pulling when I drove it 60 miles to the dealership, which I know for My car was pulling to the right when they returned my car back to me which wasn't pulling when I drove it 60 miles to the dealership, which I know for a fact that I stay on top of alignments so my tires won't ware. More
Top to bottom excellent service The team at Hoffman Audi of Hartford were excellent. Very easy to work with and understand my needs. Everything was very transparent. From sales to fi The team at Hoffman Audi of Hartford were excellent. Very easy to work with and understand my needs. Everything was very transparent. From sales to finance manager, everyone was extremely friendly and genuine with your best interest in mind. I would highly recommend them to anyone looking for an amazing vehicle like Audi!! More
Lovin It I've had previous knowledge of Hoffman Auto Group before with a family member. She was very pleased. When I went looking for an Audi, there was no que I've had previous knowledge of Hoffman Auto Group before with a family member. She was very pleased. When I went looking for an Audi, there was no question as to which dealer to approach. I had my eye set on a Q5, knowing it was a bit more than I was looking to spend. Still, I wanted to see the vehicle up close and personal. Stacey was very helpful. She talked to me about my family and my traveling needs which steered us toward the Q3. The Q3 was more in my price range. Stacey didn't pressure me, she let my daughter and me decide what was right for us. (Of course my daughter just wanted something knew.) I would most definitely recommend Hoffman Audi and Stacey to others. More
How car shopping should be I recently purchased a Q3 from Hoffman. Although I'm not one to write reviews my salesperson, Peter, was very helpful and made my experience there eas I recently purchased a Q3 from Hoffman. Although I'm not one to write reviews my salesperson, Peter, was very helpful and made my experience there easy not stressful. He was responsive and answered all my questions without hesitation or sales talk. I gave my review 4 stars because I did not receive a follow up call after my purchase as promised. More
Excellent customer service Elizabeth was attentive and communicated progress on repairs throughout the day. Very pleased. I would connect with her for my next appointment. Hopef Elizabeth was attentive and communicated progress on repairs throughout the day. Very pleased. I would connect with her for my next appointment. Hopefully, before the month is out, More