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Hoffman Audi of East Hartford
East Hartford, CT
1,294 Reviews
When you choose Hoffman Audi of East Hartford, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard about Hoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Audi of East Hartford is here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,294 reviews
March 22, 2016
Wonderful customer service Stacey was wonderful. Extremely knowledgeable and patient. She took the time to explain the features in my used vehicle, and answered every question t Stacey was wonderful. Extremely knowledgeable and patient. She took the time to explain the features in my used vehicle, and answered every question that I had without hesitation. She was easy to talk to, pleasant, and helpful. She even followed up a few days later to make sure I was satisfied with my vehicle. Tony also took the time to explain questions we had regarding the trade of our vehicle, made sure that we understood the process, and was overall a great guy to work with. Customer service was top notch! More
by KATHRYN.THAISZ
Verified CustomerEmployees Worked With
Anthony Shaskus, Stacey Violette
March 21, 2016
"Great experience first experince with Audi of Hartford It was the first time I was buying an Audi A8 from Audi of East Hartford. The experience was just fantastic, Steve Steller was my sales consultant and It was the first time I was buying an Audi A8 from Audi of East Hartford. The experience was just fantastic, Steve Steller was my sales consultant and he did everything to make this a very pleasant and easy event. The price was right, he waited for me at the airport, since I flew in from Illinois, the car was spotless and in a very short time I was on my way back. I would recommend this dealership to anybody who wants to buy an Audi, the dealership and Steve are highly recommended. Thank you ! More
by Dan
Employees Worked With
Steve Steller
March 21, 2016
Great first experience with Audi i wait for my vehicles and work in the lounge. the lounge was comfortable and everyone was friendly. My vehicle was done in the projected time frame. i wait for my vehicles and work in the lounge. the lounge was comfortable and everyone was friendly. My vehicle was done in the projected time frame. More
by JIM19
Employees Worked With
March 20, 2016
Service Very profession and all work was done on time. I was notified during the day as to how my car was coming along. Everything was done as quoted. Very profession and all work was done on time. I was notified during the day as to how my car was coming along. Everything was done as quoted. More
by REDHAWK945
Employees Worked With
March 18, 2016
Locked out of 2015 Audi Q3 I lost one of the two keys last September, the car is garaged and we leave the key in the cup holder at night. Went to get the car Saturday morning a I lost one of the two keys last September, the car is garaged and we leave the key in the cup holder at night. Went to get the car Saturday morning and the car was locked. I still don't know how this could happen with the key inside the car? I called East Hartford Audi Service and they directed me to Audi Roadside Assistance. Someone directed by Audi Roadside Assistance came to my house in about 35 minutes time and got the car open. I Subsequently replaced the lost key and had it programed by Audi East Hartford . The explanation for the lock out by Audi service was that the battery in the fob might have been low so they replaced it. They said these keys do a lot more than ones' in the past. My fob battery was about 14 months old. My suggestion is to replace the fob batteries once a year, or as Audi service suggested, at every oil change. They will change out the batteries if you want them to! More
by DONALD H.
Employees Worked With
Other Employees :
Mike in Audi Parts was very helpful and informative.
March 18, 2016
Emergency service - slotted me in!! I had Emergency radiator issue from out of town. Took me in right away and did a thorough diagnosis and service of the issue. Great job Hoffman!! I had Emergency radiator issue from out of town. Took me in right away and did a thorough diagnosis and service of the issue. Great job Hoffman!! More
by WFLYGE
Employees Worked With
Alexis Serrano
March 18, 2016
Excellent Dealership We were comparing the Audi Q 7 to the BMW X 5. The Audi seemed a superior car in many ways. Our salesman, Peter Helou was outstanding. We were comparing the Audi Q 7 to the BMW X 5. The Audi seemed a superior car in many ways. Our salesman, Peter Helou was outstanding. More
by BRM0
Employees Worked With
Jackie Smith, Peter Helou
March 18, 2016
Quick, courteous staff Brought my Q5 in for routine maintenance. I was greeted right away by a service rep, escorted inside and provided a loaner for the day. I couldn't a Brought my Q5 in for routine maintenance. I was greeted right away by a service rep, escorted inside and provided a loaner for the day. I couldn't ask for any better or faster response to my needs. More
by ARZAY7
Employees Worked With
Jason McGinnis
March 18, 2016
15,000 mile check Excellent service. Was able to drive in, get my loaner, and be out in about 15 minutes. Everyone I dealt with was pleasant, service with a smile. T Excellent service. Was able to drive in, get my loaner, and be out in about 15 minutes. Everyone I dealt with was pleasant, service with a smile. The best part was that when I picked up my car it had been washed! Nice little surprise, and there were no spots on the car! More
by MBLOVISH
Employees Worked With
Jason McGinnis
March 18, 2016
Great Experience through and through. First rate experience!!! Andrew Daniel is a tremendous salesperson. He is knowledgeable, responsive, and professional. Andrew was able to work with First rate experience!!! Andrew Daniel is a tremendous salesperson. He is knowledgeable, responsive, and professional. Andrew was able to work with his internal team to deliver the best deal among every Audi dealership in CT and Western MA. Most of all, he has integrity, and has followed through on everything from day one. I highly recommend him and his team at Hoffman Audi. More
by SSOHN
Employees Worked With
Dani Sayegh, Andrew Daniel
