Hoffman Audi of New London

Purchase of 2017 Audi Q5 We recently purchased our 2017 Audi Q5 from Hoffman Audi of New London. Chris Zaino made the entire transaction go very smoothly. He was professiona We recently purchased our 2017 Audi Q5 from Hoffman Audi of New London. Chris Zaino made the entire transaction go very smoothly. He was professional, knowledgeable and friendly. He understood that we were also considering two competitive models. Without any pressure, he helped us understand the features of the model options we were considering and helped us to make what we believe was the best choice in the Q5. In addition, Robert Duncan was very well organized and made the closing process go very smoothly. More

Snow tire swap Another great experience, came in to get snow tires swapped and summer wheels off. Great work done by all, looking forward to a snowy winter! Thank yo Another great experience, came in to get snow tires swapped and summer wheels off. Great work done by all, looking forward to a snowy winter! Thank you More

Quick and friendly service When I arrived for my appointment, I was promptly greeted with a smile from Mark. I was disappointed to hear that the service would take 2.5 hours bu When I arrived for my appointment, I was promptly greeted with a smile from Mark. I was disappointed to hear that the service would take 2.5 hours but he not only offered to get me a breakfast sandwich, but to also do anything and everything he could to speed things along. In less than 2 hours and 2 complimentary Starbucks coffees later, I was out of there. It was a wonderful experience--I read a book and drank my coffee in a very comfortable bright waiting area. More

Raquel was wonderful to deal with. Raquel was wonderful to deal with. She clearly looks for a long term relationship with her customers not just a short term sale, an attribute that i Raquel was wonderful to deal with. She clearly looks for a long term relationship with her customers not just a short term sale, an attribute that is very valuable as an employee and equally valuable to her customers. It was a pleasure to deal with her and I would be happy to buy my next vehicle from her, as well. More

Initial Service of Q5 The Hoffman Service team was helpful in arranging a time for my initial service as well as providing me a loaner car . Service was completed on time The Hoffman Service team was helpful in arranging a time for my initial service as well as providing me a loaner car . Service was completed on time and the team was very helpful in answering a couple of questions I had on the car. Initial service visit was great! More

35 mile tune up. very friendly and good service, clean full of joy, nice sitting area , refreshments, I was in and out with no problem, easy appointment, 5 stars. very friendly and good service, clean full of joy, nice sitting area , refreshments, I was in and out with no problem, easy appointment, 5 stars. More

Easy and Fair Great experiences. Peter, Bob, Robert and Tom are genuine folk and made the entire process a pleasure. They entire team was up front, personable and Great experiences. Peter, Bob, Robert and Tom are genuine folk and made the entire process a pleasure. They entire team was up front, personable and fair. This is the 2nd vehicle in a row I have purchased from them and would encourage everyone to give them a try. More

first service Mark Steponatis Great first service. Mark has helped me with many cars over many years. I trust Mark and Hoffman with all my cars. Thank you, david Great first service. Mark has helped me with many cars over many years. I trust Mark and Hoffman with all my cars. Thank you, david More

Great Experience I have been working with Hoffman since I moved to the area 6 years ago and have always thought the service was excellent. I just bought a new Audi Q7 I have been working with Hoffman since I moved to the area 6 years ago and have always thought the service was excellent. I just bought a new Audi Q7 and it was one of the best experiences I have had buying a new car in quite a while. Everyone made the transaction work as efficiently as possible. Peter was exceptionally helpful both before, during and after the purchase. Great group to work with! More

My experience was pleasant Everything was great.Mark was knowledgable and helpful and made the experience pleasant. I would recommend anyone to this dealership. Overall I felt Everything was great.Mark was knowledgable and helpful and made the experience pleasant. I would recommend anyone to this dealership. Overall I felt in good hands. More