
Hoffman Audi of New London
New London, CT
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Pre-owned Corvette Purchase I visited Hoffman Audi from New Jersey in search of a pre-owned Corvette. I found the sales staff to be friendly and professional. The entire sales I visited Hoffman Audi from New Jersey in search of a pre-owned Corvette. I found the sales staff to be friendly and professional. The entire sales experience was a pleasure and this was very much appreciated after driving 2+ hours. The delivery process was painless and the vehicle was in pristine condition at delivery. More
Great service, great people!! I would highly recommend Hoffman Audi, and particularly Chris Z/ and Bob C. I traveled over 100 miles to buy from them when I had at least 5 Audi deal I would highly recommend Hoffman Audi, and particularly Chris Z/ and Bob C. I traveled over 100 miles to buy from them when I had at least 5 Audi dealerships within 25 miles of my home. While I like the ease and comfort on everything digital as much as the next guy, there is something still to be said for great service and great people!! I originally went to Hoffman to look at a CPO A6, and while I did not end up buying that car, I am happy I went. I found the experience with Hoffman to be far superior to other dealerships I had visited. Both Bob and Chris were great to work with, actually listening to my situation and not just trying to sell. I look forward to my next experience with the Hoffman team. More
Very friendly, professional people No hidden costs; were exactly as quoted to me. All costs were fully explained to me when I came to pick-up my car. Will definitely come back. No hidden costs; were exactly as quoted to me. All costs were fully explained to me when I came to pick-up my car. Will definitely come back. More
Professional, thorough and accomodating. I brought in my Audi for a piston replacement that Audi of America authorized due to a major oil consumption problem. TJ Zongol, Mark Steponaitis, and I brought in my Audi for a piston replacement that Audi of America authorized due to a major oil consumption problem. TJ Zongol, Mark Steponaitis, and Dominic Parker were all very accommodating during this period, responding thoroughly to my questions and providing me a loaner car during the repair period. Unfortunately, the repair period had to be extended for 4 days due to a check engine light problem following the piston repair. Although I was initially disappointed as a result of this new problem, the check engine light problem was identified and repaired. Thus far, the check engine light has remained off. At one point during the repair period, TJ Zongul drove to my house on his way home from work and replaced the loner car license plate that was due to expire, thus preventing me from having to return the car to Hoffman Audi for plate replacement. I am very satisfied with my service experience at Hoffman Audi and would recommend this service department to others. Thank you for the opportunity to comment on the service provided. More
First time car buyer I recently was in the market for my first real car and at hoffman audi they had a used 2013 a4 that really caught my eye. When I went down to the deal I recently was in the market for my first real car and at hoffman audi they had a used 2013 a4 that really caught my eye. When I went down to the dealership I was blown away by how friendly and professional the entire staff was. Clint was a pleasure to deal with and made going through the buying process very easy even considering it was my first time. Bob and Robert were able to help accommodate some certain circumstances that arose during the car deal and treated me with the same respect throughout the entire deal. The dealership itself is incredibly clean and state of the art and even their service department is run at a top tier. Mark was incredibly friendly and had me in and out within two hours for my first scheduled service. I can tell you they have earned a customer for life with me and I have done nothing but recommend people to this fantastic dealership. More
great buying experience Raquel and Robert got me in the car I wanted and took really good care of all my concerns. They were very friendly and professional. Very nice dealers Raquel and Robert got me in the car I wanted and took really good care of all my concerns. They were very friendly and professional. Very nice dealership. More
Friendly & Helpful Mark is quick to assist with appointment setting and service follow ups, as well as informative when navigating warranties and parts replacement. Wai Mark is quick to assist with appointment setting and service follow ups, as well as informative when navigating warranties and parts replacement. Waiting for vehicle servicing feels like a minor hassle when you've been accommodated with a comfortable seating area, wifi, and a breakfast sandwich. More
Excellent Customer Service IN and out efficiently and effectively. Perfect. Why do I need to write more just to come up with a word minimum?? So it is. IN and out efficiently and effectively. Perfect. Why do I need to write more just to come up with a word minimum?? So it is. More
Pleasantly Surprised The setup of the appointment was was very easy, after we got a hold of the New London facility. The Mark, the Service Manager, was was very courteous The setup of the appointment was was very easy, after we got a hold of the New London facility. The Mark, the Service Manager, was was very courteous and was able to schedule the appointment to meet our needs. There was a re-call and an air condition issue to be resolved and it was handled very professionally and we were notified when the work was completed so we could pick the vehicle up. Will be back for future service needs. More
Excellent service The staff at Hoffman has always been top notch and professional. Scheduling is never a hassle, they anticipate your needs and make the experience effo The staff at Hoffman has always been top notch and professional. Scheduling is never a hassle, they anticipate your needs and make the experience effortless. Mark and Dominic have gone above and beyond each time I've been in for service. More