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Hoffman Audi of New London

New London, CT

Overview
Reviews
Vehicles
4.8
502 Reviews
Call Dealership (888) 379-4862
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490 Broad St

New London, CT

06320

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Showing 502 reviews

October 13, 2016

Excellent service! Brought car in for 2 recalls and mentioned I was close to my 10k oil change/checkup. They said they would take care of that too for me, same day. Wa More

by FISCUSSUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Report | Print
Oct 13, 2016 -

Hoffman Audi of New London responded

Hi FISCUSSUE, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to address your recalls and make the time to perform your 10K check-up! Thank you for your feedback, we sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 13, 2016

Service on October was very efficient and courteous. Tire pressure light and tire pressure were checked. Also, a recall was serviced. All was done efficiently and courteously. An additional problems w More

by audifan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J. Zongol
Report | Print
Oct 13, 2016 -

Hoffman Audi of New London responded

Hello audifan, Thank you for choosing Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to address the recall and the tire pressure issue in a courteous and efficient manner. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Let us know if you have any other questions or service needs, as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 13, 2016

RS 7 delivery. Outstanding and professional handling from the order to keeping me updated on the build/delivery to the prep and showroom aspects. Sales, Financing a More

by Dmarks1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Peter DeVylder, Robert Duncan
Report | Print
Oct 14, 2016 -

Hoffman Audi of New London responded

Hello Dave M, Thank you for choosing Hoffman Audi of New London and congratulations on your new vehicle! We are pleased to hear that our sales team was able to match you with the vehicle that satisfied all your needs and acted in a professional manner every step of the way. Please let us know if you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 12, 2016

5 star car buying experience I had a great experience at Hoffman Audi. I picked up a beautiful Audi TTS which I love. Fantastic cars, fantastic people. I definitely reccommend Hof More

by Collin K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Raquel Blonshine, Robert Duncan, Clint Riley
Report | Print
Oct 12, 2016 -

Hoffman Audi of New London responded

Hello Collin K, Thank you for choosing Hoffman Audi of New London, and congratulations on the purchase of your new TTS! We are so pleased to hear that our team was able to give you a great experience! We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Audi is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 12, 2016

Excellent every time They do a great job every time I stop in. Very efficient, and always willing to answer any questions. Called about a flat tire I got on Friday, schedu More

by B14MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Dominic Parker
Report | Print
Oct 12, 2016 -

Hoffman Audi of New London responded

Hi B14MOORE, Thank you for choosing Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to take care of your flat tire in a fast and efficient way. We are always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 12, 2016

Excellent service every time. We had a recall to be taken care of on our Q5 and it was dealt with very efficiently. Being greeted by name on arrival is one indication of the excel More

by PFHHOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Report | Print
Oct 13, 2016 -

Hoffman Audi of New London responded

Hi PFHHOLT, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to address the recall on your vehicle in a quick and efficient manner. Your safety and enjoyment of your vehicle is our priority and we sincerely thank you for choosing Hoffman Audi! We appreciate your feedback and look forward to seeing you at your next scheduled maintenance. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 11, 2016

15000 mile service I know that when I take my car to Hoffman Audi of New London that they will take great care of it. No worries.thanks More

by HUNTER4067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Report | Print
Oct 11, 2016 -

Hoffman Audi of New London responded

Hi HUNTER4067, Thank you for choosing Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to provide you with great customer service at your most recent visit. Thank you for your feedback as we are dedicated to providing an exceptional experience at every visit! See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 06, 2016

World Class Service Great experience... immediately taken care of... know who I was before checking in. Overall great atmosphere: breakfast sandwich to order, Starbucks More

by JSCHUMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Report | Print
Oct 06, 2016 -

Hoffman Audi of New London responded

Hello JSCHUMANN, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that you enjoyed our waiting area amenities and working with our staff. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

October 03, 2016

First time AUDI Peter and Mark have both been fantastic. Accommodating, friendly, personable. They remember preferences and do their best to provide great service. Mu More

by MAUREEN.GRIFFIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Peter DeVylder
Report | Print
Oct 04, 2016 -

Hoffman Audi of New London responded

Hi MAUREEN.GRIFFIN, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that Peter, Mark and the team were able to provide you with great customer service. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

October 03, 2016

service Everything was done perfectly on time and at a very fair price.I would highly recommend the Hoffman team for all your service needs.Thanks for your he More

by GCANE1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Report | Print
Oct 04, 2016 -

Hoffman Audi of New London responded

Hello GCANE1216, Thank you for trusting Hoffman Audi of New London for your vehicle service needs. We are pleased to hear that our team was able to perform the necessary maintenance in a timely manner and get you back out of the road again as soon as possible. Thank you for the recommendation! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

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