
Hoffman Audi of New London
New London, CT
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Quick and painless Excellent experience. Courteous fast sales team. Bob Cope made sure that I got the car I wanted. My next car will be an Aud from Hoffman Audi of NewLo Excellent experience. Courteous fast sales team. Bob Cope made sure that I got the car I wanted. My next car will be an Aud from Hoffman Audi of NewLondon. More
25K service First experience with dealer (purchased car elsewhere). Facility was nice, staff was friendly and professional, no waiting, provided a loaner for the First experience with dealer (purchased car elsewhere). Facility was nice, staff was friendly and professional, no waiting, provided a loaner for the day since I work 45 minutes away. Great first impression. More
Wouldn't go any other place Hoffman Audi of New London is the only place I would consider servicing my Audi A7. Domenic takes very good care of me, is knowledgable about my car a Hoffman Audi of New London is the only place I would consider servicing my Audi A7. Domenic takes very good care of me, is knowledgable about my car and is a great ambassador for the dealership. They went out of their way to help replace a part which is beyond my warranty period. They also do the little things like changing the batteries in my remote at no charge. Because of their service, I will also purchase my next Audi through Hoffman. More
Had 35000 mi service Service was easy to schedule, on time, and service manager very helpful. I especially appreciate the loaner vehicle, and my nice clean car when I pick Service was easy to schedule, on time, and service manager very helpful. I especially appreciate the loaner vehicle, and my nice clean car when I picked it up. More
Happy Customer My experience can be summed up with one word AWESOME! Peter was extremely knowledgeable of the vehicle, courteous and made the whole process seamless. My experience can be summed up with one word AWESOME! Peter was extremely knowledgeable of the vehicle, courteous and made the whole process seamless. I would highly recommend anyone who is in the market for a new or used Audi to visit HOFFMAN AUDI. More
Very Enjoyable Experience!! I went to Hoffman just looking to test drive an A4 and Q3. I hadn't purchased a car in over 11 years and wasn't sure how the experience would go. Clin I went to Hoffman just looking to test drive an A4 and Q3. I hadn't purchased a car in over 11 years and wasn't sure how the experience would go. Clint was incredibly helpful explaining all of the features of the A4 and Q3 and even let me drive the Q3 home to show the family. In the end, I fell in love with the Q3 and had a fantastic experience with Hoffman. No regrets whatsoever!!!!! More
Knowledgable, courteous, responsive and hassle-free service. Went in to view/test drive new A4. The service was courteous and knowledgeable. Subsequent negotiations for purchase were professional, resulting in f Went in to view/test drive new A4. The service was courteous and knowledgeable. Subsequent negotiations for purchase were professional, resulting in fair terms. Delivery was prompt and run down of features was thorough. More
Very Responsive My wife was on her way to a consultation in New London when she hit a curb and took out her tire and rim. I drove there from Guilford to give her my c My wife was on her way to a consultation in New London when she hit a curb and took out her tire and rim. I drove there from Guilford to give her my car so she could get to her appointment while I dealt with the car. I called Hoffman and they said to bring it right in. By the time the tow truck got there they had checked to see if they had a tire and rim in stock (no such luck) and were ready to order what I needed as soon as they checked out the car. They called the next day with cost info, and the day after that we picked up the car. I am very impressed with the responsiveness, communication, and willingness to take on an unscheduled job and get it done quickly. More
Always courteous and accommodating. I have had my car serviced at Hoffman since purchasing it. They treat me with respect, keep me informed as to what is being done and the work is alway I have had my car serviced at Hoffman since purchasing it. They treat me with respect, keep me informed as to what is being done and the work is always done correctly the first time. Because they are so efficient in their process, the expense is typically within reason. Nice team at Hoffman Audi of New London. I would highly recommend the dealership and the service department. More
Replacement of a punctured tire. I had a punctured tire, called the service department and was able to drive in to have my tire inspected. A new tire was ordered and the next day my t I had a punctured tire, called the service department and was able to drive in to have my tire inspected. A new tire was ordered and the next day my tire was replaced within an hour. Excellent service. More