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Hoffman Audi of New London

New London, CT

4.8
502 Reviews

490 Broad St

New London, CT

06320

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Showing 502 reviews

August 23, 2016

Quick and painless Excellent experience. Courteous fast sales team. Bob Cope made sure that I got the car I wanted. My next car will be an Aud from Hoffman Audi of NewLo More

by WILLIAM.HORGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope
Aug 31, 2016 -

Hoffman Audi of New London responded

Hello WILLIAM.HORGAN! Thank you so much for choosing Hoffman Audi of New London for your recent purchase. We are thrilled that you stopped by and worked with our team to find exactly what you wanted. Any time you have a question or have a service need for your new car just let us know. We are here to help keep things running beautifully for the years ahead! Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

August 23, 2016

25K service First experience with dealer (purchased car elsewhere). Facility was nice, staff was friendly and professional, no waiting, provided a loaner for the More

by GMEIER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Aug 30, 2016 -

Hoffman Audi of New London responded

Hello GMEIER0, Thank you for choosing Hoffman Audi of New London service! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Enjoy the rest of your summer and we look forward to seeing you again when it is time for servicing your vehicles. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

August 23, 2016

Wouldn't go any other place Hoffman Audi of New London is the only place I would consider servicing my Audi A7. Domenic takes very good care of me, is knowledgable about my car a More

by JSOLOMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Dominic Parker
Aug 31, 2016 -

Hoffman Audi of New London responded

Hi JSOLOMN! Thank you so much for choosing Hoffman Audi of New London and sharing about your recent visit. We are dedicated to providing excellent and efficient service as well as the little things, like changing the batteries in your remote. We appreciate you and look forward to seeing you again. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

August 20, 2016

Had 35000 mi service Service was easy to schedule, on time, and service manager very helpful. I especially appreciate the loaner vehicle, and my nice clean car when I pick More

by RICHARDWCONSTANTINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Aug 30, 2016 -

Hoffman Audi of New London responded

Hello RICHARDWCONSTANTINE. Thanks for letting us know your recent visit earned a 5-star rating from you! We are pleased to provide you with exceptional service. Thanks for choosing Hoffman Audi of New London. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

August 19, 2016

Happy Customer My experience can be summed up with one word AWESOME! Peter was extremely knowledgeable of the vehicle, courteous and made the whole process seamless. More

by MMAULUCCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Peter DeVylder
Aug 30, 2016 -

Hoffman Audi of New London responded

Hi MMAULUCCI, Thank you for choosing Hoffman Audi of New London and providing us with your feedback about your most recent purchase. Our staff is dedicated to ensuring you have an AWESOME experience as well as keeping your vehicle running beautifully for the years ahead. We trust you are loving your new Audi! Let us know any time you have questions or service needs. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

August 19, 2016

Very Enjoyable Experience!! I went to Hoffman just looking to test drive an A4 and Q3. I hadn't purchased a car in over 11 years and wasn't sure how the experience would go. Clin More

by JBSPERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Robert Duncan, Clint Riley
Aug 30, 2016 -

Hoffman Audi of New London responded

Hello JBSPERRY, Thank you so much for choosing to purchase your Q3 with us at Hoffman Audi of New London. We are glad to know that the Q3 is your vehicle of choice and we're here to help keep it running beautifully for a long time ahead! Thank you for providing feedback about working with Bob, Robert, and Clint. We value what our customers have to say and are pleased that you continue to give us your trust when it comes to such a major purchase. We look forward to seeing you when your Q3 needs maintenance. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

August 18, 2016

Knowledgable, courteous, responsive and hassle-free service. Went in to view/test drive new A4. The service was courteous and knowledgeable. Subsequent negotiations for purchase were professional, resulting in f More

by FJOMALLEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Peter DeVylder
Aug 30, 2016 -

Hoffman Audi of New London responded

Hello FJOMALLEY! Thank you so much for choosing Hoffman Audi of New London for your recent purchase. We are thrilled that you stopped by and worked with our team to find exactly what you wanted. Any time you have a question or have a service need for your new A4 just let us know. We are here to help keep things running beautifully for the years ahead! Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

August 18, 2016

Very Responsive My wife was on her way to a consultation in New London when she hit a curb and took out her tire and rim. I drove there from Guilford to give her my c More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Aug 30, 2016 -

Hoffman Audi of New London responded

Hello Bill, Thank you for trusting Hoffman Audi of New London to get you back on the road quickly and safely. We are glad to hear Mark and his team were able to get the correct parts and repair your vehicle in a timely fashion. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

August 17, 2016

Always courteous and accommodating. I have had my car serviced at Hoffman since purchasing it. They treat me with respect, keep me informed as to what is being done and the work is alway More

by RBMAKOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J. Zongol
Aug 30, 2016 -

Hoffman Audi of New London responded

Hello RBMAKOWSKI! Thank you so much for your feedback and your continued trust in Hoffman Audi to keep your vehicle in excellent condition. We look forward to seeing you again next time. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

August 17, 2016

Replacement of a punctured tire. I had a punctured tire, called the service department and was able to drive in to have my tire inspected. A new tire was ordered and the next day my t More

by hardpressed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Aug 30, 2016 -

Hoffman Audi of New London responded

Hi! Thank you so much for choosing Hoffman Audi of New London and sharing about your recent visit. We are dedicated to providing excellent and efficient service. We appreciate you and look forward to seeing you again. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

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