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Hoffman Audi of New London

New London, CT

Overview
Employees
Reviews
Vehicles
4.9
502 Reviews
When you choose Hoffman Audi of New London, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard about Hoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Audi of New London is here to help.
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490 Broad St

New London, CT

06320

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Showing 502 reviews

October 10, 2023

Nice clean experience with the service providers. Prompt make you feel like you are welcome there. Not very many places do that. They just wanna take your money, but they made you feel very welcome, More

by crawley.gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeJohn Fernandes
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Oct 10, 2023 -

Hoffman Audi of New London responded

We're glad to know you felt welcomed and well-informed during your visit at Hoffman Audi of New London. We always aim for a transparent, friendly service experience! Thanks for the review!

October 06, 2023

Frank was fun and knowledgeable. Overall experience was positive. I would recommend hoffman audi to friends and family. More

by Bharmon.48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Dept -Frank Picardi, T.J. Zongol
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Oct 06, 2023 -

Hoffman Audi of New London responded

We're glad to know you had a positive experience with Frank at Hoffman Audi of New London! Thank you for recommending us, we look forward to serving your friends and family in the future. Safe travels!

September 30, 2023

The staff was professional and easy to work with I would buy again from Audi New London More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank 5 stars
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Oct 02, 2023 -

Hoffman Audi of New London responded

This is the kind of feedback we work hard for, Gary! Thank you for all your support of Hoffman Audi of New London. We look forward to working with you again next time!

Oct 02, 2023 -

Gary responded

Frank gets 5 stars

September 01, 2023

Exceptional folks at Hoffman Audi of New London. Frank, Tony, Chris and all those we met and worked with made our new car purchasing experience A+. Highly recommend this dealership. More

by hf439
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank , Chris Zaino
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Sep 05, 2023 -

Hoffman Audi of New London responded

We're delighted to know that our team at Hoffman Audi of New London provided a great car-purchasing experience for you. Your recommendation means a lot to us! Enjoy your new ride and thanks again for the review.

August 27, 2023

Excellent service sept. Always considerate and fair. Sean is outstanding and he is the reason I always return for service there. More

by Kenlatham2012@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service dept
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Aug 28, 2023 -

Hoffman Audi of New London responded

We're delighted to know that Sean and our team at Hoffman Audi of New London have consistently provided you with excellent service. Your loyalty is greatly appreciated, thank you for the positive review!

August 24, 2023

Outstanding people Sean is just a quality person. He always takes care of my concerns. I keep coming back because of him. More

by Kenlatham2012@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Riley
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Aug 24, 2023 -

Hoffman Audi of New London responded

We're so glad to know that Sean has been able to consistently address your concerns at Hoffman Audi of New London. Your continued support means a lot, and we look forward to seeing you again!

August 18, 2023

Sean the service man is fantastic & Jeffery Rolland the tech is as well. Great service overall More

by sslota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Zaino, DeJohn Fernandes
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Aug 21, 2023 -

Hoffman Audi of New London responded

Thank you for leaving Hoffman Audi of New London a five-star review! We are so glad that Sean and Jeffery delivered excellent service. See you next time!

August 03, 2023

I bought my car there and it’s gets serviced there. They are great to work with ! More

by Jbhconstruction123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight
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Aug 04, 2023 -

Hoffman Audi of New London responded

Thank you for choosing Hoffman Audi of New London. We appreciate your support and loyal business.

June 01, 2023

We were welcomed into the Audi family which is truly a family on the day we walked into the Hoffman dealership. The process of getting our RS3 was daunting but everyone at Hoffman was up to the task. On t More

by marklounsbury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Casey Jr.
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Jun 02, 2023 -

Hoffman Audi of New London responded

Mark, thank you for the review! We are so glad to hear that you and your wife had such a successful purchase experience working with James, Robert, and the Hoffman Audi of New London team. Drive safely, and we hope to see you back again down the road!

May 09, 2023

Always friendly, knowledgeable and accommodating. The loaner program is also a plus for me because I have to travel 40 miles to get service there. Sean is an asset to the company. More

by msgallo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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May 09, 2023 -

Hoffman Audi of New London responded

We're so pleased to hear that our team at Hoffman Audi of New London provided you with friendly and knowledgeable service. We will definitely pass along your kind words to Sean, we are proud to have him on our team. We hope to have the opportunity to assist you again in the future.

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