Hoffman Audi of New London

Complete Satisfaction All aspects associated with purchasing a new vehicle were conducted professionally. The sales associate understood our requirement for driver safety All aspects associated with purchasing a new vehicle were conducted professionally. The sales associate understood our requirement for driver safety technology, and even used her own automobile to demonstrate some features not present in the test drive vehicle. The closing /business side of the sale was also handled with complete transparency. Post sale, the sales associate followed through with a phone call to my home the next day to inquire if I had any problems.or questions that she could answer. The focus on customer satisfaction throughout the sales process was outstanding. More

Audi Q5 Excellent customer service. It was by far the most pleasant car buying experience of my life! Chris Z was fantastic to work with on this purchase. Excellent customer service. It was by far the most pleasant car buying experience of my life! Chris Z was fantastic to work with on this purchase. More

Best Expereince they were on time, great quarto cafe and I got some work done, very polite, professional and friendly, I was very pleased and appreciate their service they were on time, great quarto cafe and I got some work done, very polite, professional and friendly, I was very pleased and appreciate their service More

Amazing customer service! Hoffman Audi of New London - I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a poten Hoffman Audi of New London - I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential "Keeper" for me. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. I phoned the dealership to confirm that the vehicle I was interested in was still there, and I spoke with Clint who informed me that it in fact was still available. I said I'd like to come on in and check it out, and he said, "Great. It'll be up front and ready for you when you get here." I can't say enough about Clint, Joe, Bob and Robert. These guys where outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accomodating service. It sounds like a cliche, but we hit it off like this guys been my buddy for years. And trust me, I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. The guys went above and beyond when I had questions about about the car, leasing info etc... Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless. Amazing customer service! Best regards - Walter More

Fixed my car right away My A6 had some software glitch. The center display could not be turned off. I contacted Audi service. They took me in right before they closed for the My A6 had some software glitch. The center display could not be turned off. I contacted Audi service. They took me in right before they closed for the day. The next day, they fixed my car very quickly. Like it! More

Ask for Clint! I had a wonderful experience at Hoffman Audi and cannot recommend them enough. Clint was friendly, knowledgeable, and an all around pleasure to deal w I had a wonderful experience at Hoffman Audi and cannot recommend them enough. Clint was friendly, knowledgeable, and an all around pleasure to deal with. I felt that this transaction was completed at my pace, and that I got a great value. The dealership truly embodies their motto "driven by trust" More

awesome! Chris was so helpful and made looking for a car easy. He was very good at keeping in touch with us. Overall awesome experience at Hoffman Audi of New Chris was so helpful and made looking for a car easy. He was very good at keeping in touch with us. Overall awesome experience at Hoffman Audi of New London. More

Above and beyond! Had an issue with my Audi Care contract. Mark Steponaitis went to bat for me and made things right. Now my Audi and I are both happy! Had an issue with my Audi Care contract. Mark Steponaitis went to bat for me and made things right. Now my Audi and I are both happy! More

excellent responsive and timely that allowed me to get the car serviced around my schedule. It was actually quicker than I thought it would be. thank you responsive and timely that allowed me to get the car serviced around my schedule. It was actually quicker than I thought it would be. thank you More

Easy and Seamless Our experience was simple and easy. Our salesperson went above and beyond to ensure the vehicle we wanted was ready and delivered with a very minimal Our experience was simple and easy. Our salesperson went above and beyond to ensure the vehicle we wanted was ready and delivered with a very minimal effort on our part. The entire process was extremely professional and without any hassles. Raquel was pro-active and kept us informed throughout the entire process. Even though we were only purchasing a used vehicle, she gave us her full attention. I highly recommend her and this dealership. More