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Hoffman Lexus
East Hartford, CT
1,620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,620 reviews
March 28, 2016
10,000 Mile Service Everything was perfect. Service was completed on time when promised. Bob is very friendly and personable. My car was returned washed vacumed and like Everything was perfect. Service was completed on time when promised. Bob is very friendly and personable. My car was returned washed vacumed and like new. More
by WAMOORE
Verified CustomerEmployees Worked With
Bob DiNapoli
March 26, 2016
Stress free - informative sales experience My salesman was Tom Ryan. I found him to be extremely knowledgable and very interested in getting me in the vehicle that was right for me. He caref My salesman was Tom Ryan. I found him to be extremely knowledgable and very interested in getting me in the vehicle that was right for me. He carefully listened to what I was looking for and explained a number of different options. There was no pressure and he patiently waited for me to make my decision while I had some business travel which made it hard to do the deal quickly. Once I was able to get back to he dealer, Tom was very fair and flexible with my trade in. I love my car and would recommend both Tom and Hoffman to a family member, business associate or a friend. Maria MacDonald, the proud owner of a 2016 Lexus GS 350 More
by MIAJOHNMAC
Employees Worked With
I never met Walter Pethick, Walter Pethick, Tom Ryan
March 23, 2016
30000 mile servive appointment Painless visit. Everything was explained and the representatives were all accommodating. Also was able to add getting an automatic starter wasn't prev Painless visit. Everything was explained and the representatives were all accommodating. Also was able to add getting an automatic starter wasn't previously scheduled. Was very pleased. More
by DESA4H
Employees Worked With
Jillian, Lindsay Fenton
March 23, 2016
Purchase of a new 2016 Lexus 350ES The overall experience was excellent. Tom Ryan was our Sales Consultant throughout the entire process and was very helpful, honest, and fair. Very p The overall experience was excellent. Tom Ryan was our Sales Consultant throughout the entire process and was very helpful, honest, and fair. Very pleased with the car, the dealership, and the entire team at Hoffman Lexus of East Hartford. More
by GB
Employees Worked With
Peter Quagliaroli, Rebecca Halprin, Tom Ryan
March 22, 2016
Excellent service I received excellent service. My car was picked up on time from my work and brought back timely as well. I received courtesy phone calls and both the I received excellent service. My car was picked up on time from my work and brought back timely as well. I received courtesy phone calls and both the driver and the manager were polite and professional. More
by PBODNER0
Employees Worked With
The drivers were great too - polite and professional, Bob DiNapoli
March 22, 2016
Excellent Ethan explained everything in detail, and we were able to work out monthly payments for leasing my vehicle to my satisfaction in a very quick manner. Ethan explained everything in detail, and we were able to work out monthly payments for leasing my vehicle to my satisfaction in a very quick manner. More
by FDINARDI
Employees Worked With
Sebastian Chodulski, Al Ramos, Ethan Williamson
March 21, 2016
Outstanding customer service in all aspects of my 10,000 mi Bob DiNapoli provided excellent service and was extremely knowledgeable about my vehicle. He set me up with a tech whiz who refreshed my memory on the Bob DiNapoli provided excellent service and was extremely knowledgeable about my vehicle. He set me up with a tech whiz who refreshed my memory on the Lexi service my car provides and also the back up mirrors. I cannot say enough about the professionalism and friendly service I received from Bob and the entire Lexus Service crew. Thank you! More
by ldjiounas
Employees Worked With
Derrick, Bob DiNapoli
March 19, 2016
Kevin schofield Kevin as always went above and beyond to service me and make my car buying experience a pleasure he even called a few weeks later to see how I liked t Kevin as always went above and beyond to service me and make my car buying experience a pleasure he even called a few weeks later to see how I liked the car. Just a pleasure to deal with More
by CGIOTSA
Employees Worked With
Kevin Schoffield
March 18, 2016
Professional and trustworthy . Sales team is people oriented. They are not pushy. The dealership has an excellent reputation and is very philanthropic. This was my third vehicle p . Sales team is people oriented. They are not pushy. The dealership has an excellent reputation and is very philanthropic. This was my third vehicle purchase and all my service has been done her. More
by SASWEENY
Employees Worked With
Kevin Warriner, Sebastian Chodulski, Peter Quagliaroli, Rick Gomez
March 18, 2016
superb in all respects EASY TO SCHEDULE. BOB DiNapoli WAS EXTREMELY HELPFUL AND EXCEPTIONALLY KNOWLEDGEABLE. HE SPENT CONSIDERABLE TIME WITH ME AND MADE CERTAIN THAT I UNDER EASY TO SCHEDULE. BOB DiNapoli WAS EXTREMELY HELPFUL AND EXCEPTIONALLY KNOWLEDGEABLE. HE SPENT CONSIDERABLE TIME WITH ME AND MADE CERTAIN THAT I UNDERSTOOD HIS RECOMMENDATIONS . HE WAS A REAL PLEASURE TO DEAL WITH. THE EXPERIENCE COULD NOT HAVE BEEN BETTER. More
by JDSLAVINJR
Employees Worked With
Bob DiNapoli
