
Hoffman Lexus
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 1,620 reviews
Service I have no complaints but could only rate as excellent if it was free of charge. The service was completed timely and service rep kept me informed . I have no complaints but could only rate as excellent if it was free of charge. The service was completed timely and service rep kept me informed . More
Great service It is always pleasant to work with Bob DiNapoli. The service was quick and to my satisfication. I was in and out without any fuss. Than you. It is always pleasant to work with Bob DiNapoli. The service was quick and to my satisfication. I was in and out without any fuss. Than you. More
Great Experience Seamless experience. From the easy drive right in to Sara greeting me and taking down all my info along with explaining the work to be done to the ni Seamless experience. From the easy drive right in to Sara greeting me and taking down all my info along with explaining the work to be done to the nice waiting lounge with wireless, refreshments, comfy chairs to the service completed 20 mins earlier than expected to the smooth checkout...just well done! More
Great service from Monica and Derek the tech . I am a 35 year Hoffman customer and 24 year Lexus driver . I own a 2002, 2003 and a 2016. They should sent service discount coupons out , say 15% o . I am a 35 year Hoffman customer and 24 year Lexus driver . I own a 2002, 2003 and a 2016. They should sent service discount coupons out , say 15% off service. I would be in more. More
More like a partner than a dealership If I could give them 6 Stars I would give them 6 .they go beyond what is expected.I could not ask for better.I was very happy with the effort and cari If I could give them 6 Stars I would give them 6 .they go beyond what is expected.I could not ask for better.I was very happy with the effort and caring. I got more than I expected from a car dealership Very satisfied More
Quick and Simple and Friendly I stopped in after work one day just to take a look, and I was driving my dream car home the next day. Every step was easy and everyone I dealt with w I stopped in after work one day just to take a look, and I was driving my dream car home the next day. Every step was easy and everyone I dealt with was friendly. A great experience. More
My wife and I were purchasing our first luxury automobil My wife and I purchased our first luxury automobile after driving Toyota 4Runners for the last 12 years and are very happy. The salesman (Karan) was v My wife and I purchased our first luxury automobile after driving Toyota 4Runners for the last 12 years and are very happy. The salesman (Karan) was very patient and explained the workings of the RX350 thoughally. With your backup technical service we are very impressed with your detailed explanations. More
Service is always Supreme Bob DiNapoli --- is the best service manager -- one could ever imagine ---That plus a wonderful service team, makes us come back to Hoffman Lexus tim Bob DiNapoli --- is the best service manager -- one could ever imagine ---That plus a wonderful service team, makes us come back to Hoffman Lexus time and time again More
Great! Ask for woody he is the man, He makes life so easy when it comes to buying a new car, He was deff a big help! Ask for woody he is the man, He makes life so easy when it comes to buying a new car, He was deff a big help! More
Customer service was outstanding! I brought my car in for service because the check engine light was on. I planned to wait for the service, but when they determined the issue and didn I brought my car in for service because the check engine light was on. I planned to wait for the service, but when they determined the issue and didn't have the parts, we had to come up with a different plan. They were able to immediately get me a loaner car, order the parts, get them in that day and have the car fully fixed within 24 hours. It was great service and the people were wonderful! More