Hoffman Lexus

Woody Hammond It was a great experience working with Woody Hammond, was the best sales rep I have ever worked with. A+ service for an A+ dearership and sales rep. It was a great experience working with Woody Hammond, was the best sales rep I have ever worked with. A+ service for an A+ dearership and sales rep. I would recommend Hoffman to all of my friends. More

Bad Service Dropped my vehicle off in the AM for an oil change and inspection. I was told it would be ready in the afternoon. After being notified my vehicle was Dropped my vehicle off in the AM for an oil change and inspection. I was told it would be ready in the afternoon. After being notified my vehicle was ready to be picked up, I went to go pick the vehicle up and waited in the lounge area for the service person to bring my car around. After an hour waiting I went to go check on the hold up to find that the service person had went to lunch without notifying me or bringing my car in. Luckily, one of the other service members was able to grab my car and cash me out. I also did not receive my inspection report as I usually do when I go to Lexus for service. Very dissapointed at this experience. More

love bring my car for a oil change, Excellent customer service, just wish it was a little quicker, waited almost 2hrs , but I will continue bringing my car to u guys. Love the waiting r Excellent customer service, just wish it was a little quicker, waited almost 2hrs , but I will continue bringing my car to u guys. Love the waiting room More

Very good experience On time,serviced as promised, very knowledgeable and courtesies service adviser ,vehicle delivered clean ,informed upfront approximately the cost of On time,serviced as promised, very knowledgeable and courtesies service adviser ,vehicle delivered clean ,informed upfront approximately the cost of the service, offered loaner car if needed. More

excellent service over the years I drive 25,000 miles a year and so need service regularly. I trust and like the people at Hoffman Lexus, and wouldn't take my car anywhere else. I drive 25,000 miles a year and so need service regularly. I trust and like the people at Hoffman Lexus, and wouldn't take my car anywhere else. More

Great Experience I recently just brought a Lexus from Hoffman Lexus a week ago. It was a great experience for me, in which I had the pleasure of working with Eddie Adk I recently just brought a Lexus from Hoffman Lexus a week ago. It was a great experience for me, in which I had the pleasure of working with Eddie Adkins and Al Ramos!! Eddie and Al did everything and anything to make me feel comfortable and get me in a new vehicle!! The both of them worked extremely hard and I appreciate everything they did for me.! Having these two individuals made everything a lot easier. Also at the same time I was able to do something more important on he way, build a relationship with the two of them! If you are looking for a car, and need a dealer and a spot all I have to say is Hoffman Lexus to get the best experience possible!! More

Awesome customer service. My service advisor was great! She was respectful and courteous and took care of my issues quickly, I will definitely be back to Hoffman lexus to have my car serviced. She was respectful and courteous and took care of my issues quickly, I will definitely be back to Hoffman lexus to have my car serviced. More

Exceptional Customer Service I have been doing business with Hoffman Lexus for the past 7 years. Their customer service and product knowledge is exceptional. Working with Bill Jo I have been doing business with Hoffman Lexus for the past 7 years. Their customer service and product knowledge is exceptional. Working with Bill Jones 7 years ago, gave me the confidence that he would be able to meet my purchasing needs again this year. I recommend Hoffman Lexus to anyone purchasing a car, not just a Lexus but any Hoffman product. More

Excellent Customer Service I was incredibly pleased with my experience at the service center for Lexus Hoffman. I had brought my car in for a recall, but given that I had a chec I was incredibly pleased with my experience at the service center for Lexus Hoffman. I had brought my car in for a recall, but given that I had a check engine light on at the time, I had requested that they also read the codes and clear them, if appropriate. Within 30 minutes of dropping my car off I received a call from Lindsey stating that the code was simply due to a faulty gas cap, which I had replaced as soon as the light came on, so they simply cleared the code for me. She also recommended that I have the PCV valve and spark plugs replaced, so I had that done while they did the work for the recall. The only complaint I have is that I didn't get to keep the loaner for longer since the recall was performed so quickly! Thanks for everything. More

Great Customer Experience at Hoffman Lexus Had my first service at Hoffman Lexus since buying my car from here. It was another great experience and outstanding customer service. I would recomme Had my first service at Hoffman Lexus since buying my car from here. It was another great experience and outstanding customer service. I would recommend this dealership for sales and service to anyone I know. More